Came here for my first time. I came on a Sunday so it was either the ER or one of these Urgent Care…read morefacilities. I just came here because they accepted my BCBS insurance and it was the closest to me that was open on a Sunday. After reading on these horrible YELP reviews, I was a bit hesitant, but I needed help. I arrived around 615pm, filled out a bunch of paperwork, and then waited like 8mins before being called. I wasn't seen by a doctor, but a nurse practitioner instead. Luckily, my asthma/possible lung issue was manageable by the nurse and was able to prescribe me just what I needed to sleep comfortably. I don't know how much all of this will cost me, but I did have to pay a co-payment of $30. Staff are very friendly and fast. The parking is small, but enough because it doesn't seem busy or at least for a Sunday evening. There is a clean restroom in the lobby along with coffee and water bottles.

Made an appointment for 12:30pm for my child. Arrived At 12:15pm. At 1:20pm was told that 5 other…read morepatients who came in AFTER we arrived would be seen before my son because they were "walk-ins". Do yourself a favor. Save yourself time and money. Go somewhere else. Anywhere else.

Upon arrival, we were greeted warmly by the staff. Looking around in the clean waiting area, you…read morecan see scriptures and very helpful information - which is giving a safe space vibe. Light music playing in the background. Getting to the back quickly (preset appointment). We were, again, greeted warmly by a nurse. He showed us to the room and performed vitals. He gathered info and took great care -explaining each step and expectations. The NP came in and addressed the issue with care and gave us valuable information and guidance. We left with a great understanding and feedback. The care was exceeding our expectations and we will recommend this facility to anyone who needs Urgent Care.

I was very hesitant to go to an urgent care. I feel like so many times the doctors are just there…read morefor the paycheck and to not really listen. Well, this facility doctors, nurses, tech, and staff went above and beyond. It is absolutely awesome that you can make an appointment and check in and wait outside. It even tells you how many people have appointments before you and how many walk ins there are before you. The staff asks what kinds of testing you are ok with prior to doing any and that is great. I definitely will not hesitate to come back.

This has got to be the most incompetent group of people I've ever seen you could die in the waiting…read moreroom and they wouldn't notice. Was sent by occupational health to er to get admitted been waiting 7 hrs so far. Would give it zero stars but app won't let me.

My son was just operated and released. This was in the evening and a key piece of information…read more(supervising physician) was left off a critical pain prescription. This is leaving us hanging with him in pain as we get the run around and the pharmacy being put on hold forever. do better St J.

The doctors, nurses, OTs, PTs, and cleaning staff are superb!!! From ensuring my son had proper…read morevegetarian meals to ensuring he progressed and was able to be functional at home while continuing to heal, the staff went over and beyond in their respective positions. I only took a star off because the case manager we were assigned was not clear as to the discharged process. However once the director of the case managers was aware, he not only apologized and rectified the situation but also provided the same outstanding service we grew accustomed to from the rest of the departments. Over all a good place for our loved one to recuperate. Definitely recommend.

From the owner: CHI St. Joseph Health Rehabilitation Hospital supports patients recovering from complex illness,…read moreinjury or surgery with intensive therapy and 24/7 nursing care. Our team-based approach includes physical, occupational and speech therapy, complemented by advanced rehabilitation technologies. We offer programs accredited by Joint Commission in Stroke Rehabilitation, Hip Fracture Rehabilitation, Cardiac Rehabilitation, Amputee Rehabilitation, and Brain Injury Rehabilitation to support safe, high-quality outcomes. Patients and families also have access to interpreter services, support groups, onsite dialysis, and therapy animals that help guide recovery.

if he lived on a fixed income or are in a hard spot, this clinic provides excellent services with…read moreknowledgeable staff. I've been going for approximately three months and have not had anything but success! H/T to Dr. Nicowala

Awful service. Get ready to never get a phone call back. Receptionists needs to get fired.read more

From the front desk Courtney C. , to the medical assistant and to the doctor, everything was a…read morewonderful experience! They really seemed to care

I will never come back at this Urgent care again!! I was…read morechecked in at 3:30p and it's already 4:37 as i type this review and yup still waiting for the doctor. More than an hour wait. More than an hour!!!! Never again!

If I could rate this facility zero stars, I would. I was told that my results would be shared with…read moreme 1-2 days after my appointment. I got two separate calls, the first telling me I tested positive for yeast. In my second call the woman on the phone told me I tested positive for an STI. I was quite shocked and asked again to confirm with her and she stated "yes you were positive for yeast and the STI, the antibiotics for both were sent in." For the rest of the day I was inconsolable because I thought my boyfriend had cheated on me, and in general it was just a difficult thing to accept. The following day I picked up my medicine that they said they sent in, but there was only an antibiotic for yeast. I was confused so I called in and asked why they didn't send in the other antibiotics and I was told then that there was only an order for the yeast medicine. She proceeded to go quiet and then tell me that my doctor would call me back shortly. I then received an email to log into my patient portal and there is a section for test results. On my portal it stated that I was NEGATIVE for the STI. I called back and explained this and she once again just went quiet and told me that my doctor would call me. I finally receive a call from her, and all I got was a "sorry for the miscommunication". Not only did they tell me the incorrect test results, in which my relationship with my boyfriend was practically ruined by as well as caused great emotional stress, they never once tried to contact me to tell me they were incorrect. I had to contact them two separate times and try to figure it out myself because they would not. I find it incredibly unprofessional and sloppy that they either gave me someone else's test results, or somehow, read the paper wrong. But I find that hard to believe as a NEGATIVE is a pretty easy word to comprehend. Even today I have tried to call and file a complaint and I was told my message would be given to the manager and I would receive a call. Four hours go by, and low and behold no one has called me. So I have to call again and I am asked if I gave my phone number. The woman prior "sending my message" never asked me for my number, and honestly I doubt my message was even attempted to be passed on. I am now currently waiting for another supposed call.

This is not an urgent or express care. They don't take walk ins despite what the site may say. Upon…read moreentering and seeking care they said they only take appointments now and said they could schedule me for three hours from now. Don't go here if you need to be seen, just make an appointment with your doctor or go to an actual urgent care or free standing ER. False advertising.

You'll never get past the front desk. Get ready to never receive healthcare. Receptionists needs to…read moreget fired.

Never could get past the front desk!! The receptionist was the WORST PERSON I have ever dealt with…read moreat Health Point. VERY RUDE!! I went there twice... the first time she said they were booked until 7pm.... Ugh... I arrived at 4:15pm. The second time ... same thing... but this time the provider just left... ugh I find that hard to believe if people are in the waiting room. It sad to have to experience this ESPECIALLY when you don't feel well.