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    Physicians Premier Emergency Room - Bryan, TX

    2.6 (10 reviews)
    Open Open 24 hours

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    Ask the Community - Physicians Premier Emergency Room - Bryan, TX

    St. Joseph Express

    St. Joseph Express

    2.6(5 reviews)
    4.0 mi

    If I could rate this facility zero stars, I would. I was told that my results would be shared with…read moreme 1-2 days after my appointment. I got two separate calls, the first telling me I tested positive for yeast. In my second call the woman on the phone told me I tested positive for an STI. I was quite shocked and asked again to confirm with her and she stated "yes you were positive for yeast and the STI, the antibiotics for both were sent in." For the rest of the day I was inconsolable because I thought my boyfriend had cheated on me, and in general it was just a difficult thing to accept. The following day I picked up my medicine that they said they sent in, but there was only an antibiotic for yeast. I was confused so I called in and asked why they didn't send in the other antibiotics and I was told then that there was only an order for the yeast medicine. She proceeded to go quiet and then tell me that my doctor would call me back shortly. I then received an email to log into my patient portal and there is a section for test results. On my portal it stated that I was NEGATIVE for the STI. I called back and explained this and she once again just went quiet and told me that my doctor would call me. I finally receive a call from her, and all I got was a "sorry for the miscommunication". Not only did they tell me the incorrect test results, in which my relationship with my boyfriend was practically ruined by as well as caused great emotional stress, they never once tried to contact me to tell me they were incorrect. I had to contact them two separate times and try to figure it out myself because they would not. I find it incredibly unprofessional and sloppy that they either gave me someone else's test results, or somehow, read the paper wrong. But I find that hard to believe as a NEGATIVE is a pretty easy word to comprehend. Even today I have tried to call and file a complaint and I was told my message would be given to the manager and I would receive a call. Four hours go by, and low and behold no one has called me. So I have to call again and I am asked if I gave my phone number. The woman prior "sending my message" never asked me for my number, and honestly I doubt my message was even attempted to be passed on. I am now currently waiting for another supposed call.

    This is not an urgent or express care. They don't take walk ins despite what the site may say. Upon…read moreentering and seeking care they said they only take appointments now and said they could schedule me for three hours from now. Don't go here if you need to be seen, just make an appointment with your doctor or go to an actual urgent care or free standing ER. False advertising.

    Physicians Premier Emergency Room - Bryan, TX - emergencyrooms - Updated May 2026

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