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    Physicians' Primary Care

    2.7 (9 reviews)
    Closed 8:00 am - 5:00 pm

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    10 months ago

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    7 years ago

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    7 years ago

    We called and were able to be seen same day for our sick son! I've not seen a doctor here I dislike.

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    5 years ago

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    Island Coast Pediatrics

    Island Coast Pediatrics

    1.9(18 reviews)
    3.3 mi

    My 4 children have been going to this office since they were born. They have never missed a year…read morewhere they had their yearly physical. My youngest daughter who is in 7th grade needed her shot record for the upcoming school year. Her shots were completed in 2024. She has yet to have her yearly phy in 2025 due to lapse in health insurance. When I requested the shot record they told me they could NOT give it to me due to her not yet having a phy in 2025. I corrected them with HIPPA law and they emailed the shot records after days of going back and forth. Fast forward to a month later I get a TEXT from the office asking if my children are still patients because they have not been in for their phy yet. My oldest child aged out and is in USAF so I just have the 3 that are still patients I tell them. Thank the lord above they are healthy kids and we are only in office once a yr for phy. They text me back telling me the parents need to stay compliant and that this years phy have been missed. I explained that the year is not over. It's been 3 months since they were supposed to have a scheduled appt. Moneys tight, still no insurance, don't qualify for Medicaid and all 3 are done with immunizations and are currently healthy. That I will schedule when I can. The audacity of this place! I have NEVER gotten a text from a doc basically threatening to mark my children's files as transferred because I am three months past scheduling a yearly physical. This place is a JOKE and they are money hungry!

    We have been patients at this pediatric clinic for some time, but our most recent experiences have…read morebeen extremely disappointing and concerning. During our last set of visits with Jennifer Hartman, we were seen in the office four separate times. At one of those visits, she told us she needed to get something and would be right back -- but she never returned. A nurse eventually came in and discharged us instead, leaving our questions unanswered. We later returned for a follow-up, and at that visit our concerns were brushed off and not taken seriously. That is what ultimately led us to seek a second opinion elsewhere. After scheduling that second-opinion appointment, I received a call from the clinic's billing department stating that our currently active insurance was denying all claims. This did not make sense, as our insurance was active and valid. When I tried to ask reasonable questions to understand what was happening, I was spoken to in a reprimanding and dismissive manner by the office staff. The interaction was rude and unprofessional. Unfortunately, this was not the first billing issue we have had here. During a previous visit, I informed the office that we had dual insurance. I was yelled at by the front desk and told I should have notified them weeks in advance -- even though the secondary insurance had only started a few weeks earlier. On multiple occasions, I have felt that I was spoken to as if I were a child rather than an adult parent advocating for my child's care. Between the lack of communication from the provider, concerns being dismissed, and repeated negative and disrespectful interactions with billing and front desk staff, this office has caused unnecessary stress during an already difficult time for our family. I hope the clinic takes this feedback seriously and works on improving both patient communication and how families are treated.

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    MacKoul Annette M St Pierre MD

    MacKoul Annette M St Pierre MD

    3.4(10 reviews)
    2.8 mi

    Not a client but just had a conversation with a former client that was let go from this practice…read morefor not getting all of her shots. Her daughter had EXTREME ANAPHYLACTIC ALLERGIES. To me that is just PLAIN DANGEROUS! Sounds like it's about the money. Doctors get a large amount of money from insurance when a child turns 2 if FULLY Vaccinated. So I would stay far away from this place. If this happened to my friend, can you even imagine how many more.....

    We've had such a wonderful experience with this office. The doctor is excellent--she always takes…read morethe time to really listen to my concerns and never dismisses them. I never feel rushed or pressured into decisions, and she makes sure I have all the information I need. She's also fantastic about referrals and getting them handled quickly. The office staff is equally amazing--medication requests, doctor's notes, and even last-minute or emergency appointments are handled quickly and efficiently. I can almost always get my daughter seen the same day or within a day or two of calling, which is rare these days. The follow-up care is another standout. They always call to check in after visits, which makes me feel like they truly care about my daughter's well-being. Honestly, I wish my own doctor's office ran this smoothly. They've been a dream to work with, and I feel very lucky to have found them.

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    MacKoul Annette M St Pierre MD
    MacKoul Annette M St Pierre MD - The MacKoul Pediatric Fort Myer's family:

    The MacKoul Pediatric Fort Myer's family:

    MacKoul Annette M St Pierre MD

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    Physicians' Primary Care - pediatricians - Updated June 2026

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