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    Physio des Collines

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm
    Updated over 3 months ago

    Services - Physio des Collines

    Physical therapy

    Chiropractic bodywork

    Therapeutic massage

    Physio des Collines Photos

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    4 months ago

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    KŌENA - Japanese resto

    KŌENA

    3.6(18 reviews)
    28.9 km

    A few weeks prior me and my hubby travelled to Ottawa for a mini getaway and we decided to check…read moreout Koena Scandinavian Spa in Gatineau They are located in Gatineau at the Chateau Cartier hotel We did not book any services and just decided to go with daytime getaway which gives you access to the saunas and pools Inside you already get a very warm and relaxing atmosphere just from the entrance You can rent a robe but I brought mine from home to use Change rooms are clean and up-kept You get a wrist bracelet that accesses your assigned locker number to store your personal belongings inside Immediately entering the indoor area and it looked so nice They have a warm pool and a cold plunge pool inside We tried the steam room inside called Mahalo The steam is infused with essential oils The steam is pretty thick and it can be hard to see when you enter The lounge in the outdoor area is nicely set up Tons of chairs and loungers to relax on Plenty of outdoor pools to chose from They have a little sauna that we tried and had a nice little chat with a couple around our age that were from Gatineau My hubby tried the cold plunge pools His expression was priceless but he said once you do the hot/cold/relax circuit a couple of times, your body gets used to it We tried a sauna ritual that they had We only lasted two songs of the 12 minute ritual The heat inside is pretty taxing We didn't get a chance to try the Himalayan salt room that they had that was indoors Overall the experience was amazing and I really surprised of the price point as it was cheaper for two people compared to a local spa in the GTA that has a similar setup I would definitely come back here again when we visit Ottawa-Gatineau again

    We went this past Friday to Koena Spa located in Gatineau as part of our weekend getaway there…read more It's not far from Ottawa Roughly a 20 minute drive from the hotel we stayed at The spa is part of the Chateau Cartier Hotel Resort We went for the early morning that day as Fridays usually are busy during that time The spa offers services like massages, facials, and pedicures You can just opt to do the pool experiences for the day without needing a reservation for one of the above-mentioned services We went with the day experience The price was relatively cheaper than a place like Thermea per person which I found was really good I opted to rent a robe while my wife brought her own robe from home which saved us a few dollars The common areas are all kept clean along with the change rooms There are places to where you can get food and drinks from three different restaurants and bars Food and drink are on the pricier side so expect to pay a bit for that The pools experience are the same like Thermea's with where you go with hot/cold/rest cycles They have several warm pools at different temperatures There is a steam room called Mahalo where it blasts essential oils through the steam There is a Himalayan salt room inside There is a small outdoor sauna you can go into We tried one of the sauna rituals where it blasts extreme heat and the person who runs it waves the hot air into you We only were able to last two songs ....lol Overall the quality is top notch Staff are super friendly here and they communicate in both languages We will definitely come back again for another spa experience here

    Photos
    KŌENA - Indoor pool

    Indoor pool

    KŌENA - Flaming scallops

    Flaming scallops

    KŌENA

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    Core Elements - Our RMT team!!

    Core Elements

    3.0(2 reviews)
    36.6 km

    I'm commenting because the same situation described in an earlier post happened to me almost…read moreidentically. As a new patient, I booked an appointment online using a platform that clearly stated the appointment was not confirmed until approved by the clinic. After booking, I never received a confirmation, so I reasonably assumed the appointment had not gone through. Weeks later, I was contacted and informed that I had missed an appointment and would be charged a no‑show fee. I later discovered that both a confirmation email and a reminder email sent prior to the appointment had gone to my junk folder. To add to the confusion, I was also told that the system indicated I had clicked an unsubscribe link and opted out of communications, which I did not do. I only became aware of the emails after finding them in my junk folder. This further underscores how unreliable and unclear the communication process is. This highlights a systemic issue with the appointment platform that needs to be addressed to prevent missed appointments and no‑shows. I understand that the clinic has clear policies in place, and I appreciate that they attempted to offer the remainder of my appointment time before applying the fee. However, the platform does not provide fail‑safe, transparent communication for confirmed appointments--particularly for new patients. Until the system is improved to include explicit confirmation, redundant notifications, and clearer appointment status tracking, situations like this will continue to occur. Charging patients for failures stemming from the booking and communication system reflects poorly on the business. Unfortunately, as a result of this experience, I will be looking elsewhere in Orléans for a new massage clinic.

    Always very clean and quiet, with courteous receptionists to welcome me as I walk in. I try to see…read moreShannon if she is available. She has massaged me a few times and respects that I like to be quiet during my appointments. She has also learned that I have a high pain tolerance and isn't shy about really getting in there to loosen my knots, but always makes sure to check I am still okay with the pressure. I leave every appointment feeling sore (no pain, no gain!), but knowing that Shannon did everything in her power to help with my tense muscles.

    Photos
    Core Elements
    Core Elements

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    Physio des Collines - physicaltherapy - Updated July 2026

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