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    PhysioOne Physical Therapy & Wellness

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - PhysioOne Physical Therapy & Wellness

    Physical therapy

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    1 year ago

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    Pt 360

    Pt 360

    4.5(20 reviews)
    3.6 mi

    Update responsive to Mr. Martin's recent review: As many…read morepeople do when you can't fall asleep at night, we play on the Internet. I noticed this recent review from someone named Mike Martin. I think if anyone is misrepresenting the facts, it is not David Mesnick. I attended physical therapy with David for almost 2 years. I was told when I made the first appointment that they don't take insurance; I was also told again face-to-face when I was checking out on day one, plus I have seen it on their website. However, for a flat fee of $50 per year, they will help you with the paperwork if you want to file a claim against your policy, but they do not take insurance and they expect payment immediately after their service is rendered. Everyone who goes to PT 360 knows that, except Mr. Martin. What I don't understand, and what makes absolutely no sense, is that when you complete your session, you stop by the front desk to pay. I assume Mr. Martin paid on his way out for each of his five sessions. At a minimum, I assume he knew after the very first session that 1) they don't take insurance and 2) they charge an annual fee of $50 to help you process the paperwork if you want to make a claim against your policy. So why did he, therefore, continue with four additional sessions??? I'm writing this review because I hate to see a good quality business like PT 360 slandered by someone's "misunderstanding," intentional or otherwise. I fail to see why Mr. Martin can't simply own up to the fact that perhaps he misunderstood instead of trying to interfere with a small local business by telling reviewers a bunch of BS and saying, don't go to this business - that's a terribly vicious way to handle what is obviously a misunderstanding on his part and/or a possible problem with insurance forms. David and the physical therapists at PT 360 are exceptional, professional, and ALWAYS gracious (never ever rude). They provide a much more hands-on approach to each patient versus the big orthopedic groups - that's why people continue to go to them even though they don't take insurance. I've used David and Sam, and my mother used Amanda. I can't say enough good things about all of them, as do all of the many unanimous 5 Star reviews on Google. Looking at Mr. Martin's other Yelp review, he enjoys critiquing the businesses he visits and even went so far as to accuse the other business of being "criminal." I'm not sure what his personal issues are, but I recommend that you go to PT 360 and see for yourself. You'll find David to be a soft-spoken gentleman, not the person depicted by Mr. Martin. I'm confident your experience will differ greatly from the one portrayed by Mr. Martin. Even my 90-year-old mother understood their payment policy, from day one and was extremely pleased with the promptness of their submission of insurance forms.....

    Please read this entire review to understand why I'm giving this practice one star. Let me start on…read morea positive note and say that Sam Kridl is a wonderful physical therapist. He is knowledgeable, friendly, and very effective. Now, on to the well-deserved negative portion of my review. My physician referred me to PT360, and when I called, I specifically asked, "Are you in-network with my insurance provider, Aetna?" And the staff member told me, "Yes". I went to my first session with Sam, and afterward was told, "It's our policy to charge customers $50 to file your insurance claims." I was caught a bit off guard and said, "Wait a minute, I have to pay you to file claims, for you to get paid?" I've never heard such a thing. At this point, I asked a second time, "Are you in-network with my insurance provider, Aetna?" and was once again told, "Yes!" I did five sessions, asking each time if the previous claim had been filed, and I was assured it was. Well, they weren't. And not only that, it turns out that PT360 does NOT accept insurance. I had met my out-of-pocket for the year, so instead of my sessions being fully covered, I owed 100% of the cost of those sessions. While their mishandling of the insurance was costly and certainly disappointing, that's not why I have written this critical review. I reached out and respectfully shared details about my experience and received the most unbelievably rude and disrespectful reply from PT360's owner, David Mesnick. He told me I had "...misheard or forgot" what their policy was. Furthermore, he said (and this is a direct quote), "We are unapologetic about how we run our business." There are so many great physical therapists in Atlanta. Why would any customer do business with a company that misleads customers and then has the nerve to treat them this way? If you do choose PT360, just know this is concierge therapy, and contrary to what they may tell you, they DO NOT accept your insurance, and you will pay 100% out of pocket. Do yourself a favor and look elsewhere. If you want further proof of this owner's unprofessionalism, just read his reply, "This man is on Yelp with bald-faced lies and clearly doesn't value the good care he received." As I said in my review, I truly value Sam's care; it's the deceptive business practices I take exception to. Thanks for proving my point, David.

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    Pt 360
    Pt 360
    Pt 360

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    Ortho Sport & Spine Physicians

    Ortho Sport & Spine Physicians

    2.3(27 reviews)
    3.9 mi

    I have never seen a clinic take almost 2 months to schedule a patient for surgery. It took a month…read morefor them to send an order for an MRI which they claimed they couldn't see good on the digital images so I had to bring the CD to the office. It took 2 weeks for them to send prior authorization request to insurance. It is now almost a month after prior authorization has been approved and they are still asking for information and medical history that has been previously provided. They never call you back so you must call them or it will take even longer. Even when you call them, half the time they don't answer the phone. For this reason, I will not be scheduling a surgery and will be going to another clinic. I can only imagine how horrendous the post op care is if the communication and disorganization is this bad pre op. They know that insurance resets each year and people try to get procedures done after meeting their deductible. Waiting on them, you'll be paying full price.

    As an employee you'll get promised reimbursement and never receive it. I tried for months messaging…read moreseveral people was eventually told it'd be addressed never was, didn't even bother to communicate. Management disorganized no communication.

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    Ortho Sport & Spine Physicians
    Ortho Sport & Spine Physicians - Ms. Hagin is a family nurse practitioner specializing in the treatment of patients with musculoskeletal and neurological conditions.

    Ms. Hagin is a family nurse practitioner specializing in the treatment of patients with musculoskeletal and neurological conditions.

    Ortho Sport & Spine Physicians - Dr. Amit H. Patel is a double board-certified physician with training in Physical Medicine & Rehabilitation and Pain Management.

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    Dr. Amit H. Patel is a double board-certified physician with training in Physical Medicine & Rehabilitation and Pain Management.

    Capital City Orthopaedics & Sports Medicine - Dr. David Fowler

    Capital City Orthopaedics & Sports Medicine

    5.0(2 reviews)
    5.1 mi

    David Fowler treated me for two separate injuries with complete satisfaction…read more After seeing a chiropractor for over 6 months concerning a lower back stain and not getting any results, Dr. Fowler identified the problem immediately upon the initial evaluation and x-rays. The solution prescribed had me completely cured within 3 weeks! After I injured my rotator cuff wrestling with an overly excited german shepherd, Dr. Fowler again listened patiently and attentively while I confessed my concerns over its progressive lack of mobility. With an evaluation and x-rays, Dr. Fowler identified the illness and provided an exercise program specifically catering to my needs. With Health Insurance cost on the rise, more and more individuals will opt to pay premium prices to ensure good quality care. In my opinion, Dr. Fowler will definitely qualify. The front office service is friendly and speedy. The waiting room is professional, cozy and quiet. The office complex does charge for parking but Dr. Fowler always runs appointments on schedule. I have never had to wait longer than my appointment time. In fact when I got there early, I was seen 15 minutes ahead of time! Checkout was always efficient and any additional appointment scheduling that needed to be done whether at his office or out to a referral doctor, the staff was only to happy to make the arrangements. If you are looking for a friendly, family man (his daughter works at the office too!) who is knowledgeable, then see Dr. Fowler today!

    I have been seeing Dr. Fowler for over 20 years for problems from a torn ankle ligament to Rotator…read morecuff surgery to total knee replacement. He is very effective, knowledgeable and takes time with his patients. His staff is always friendly, courteous and helpful. Phyllis, his assistant, is one of the most knowledgeable people in the medical field. Also, his collection of dog pictures is the largest I have seen, and he always welcomes more. He is highly regarded by every other doctor and hospital I have met.

    Sylvia Hesse MD - Office Waiting Room

    Sylvia Hesse MD

    4.9(11 reviews)
    3.9 mi

    I had a Meniscus Tear that I had been told could only be resolved via Surgery. I didn't want to…read moreundergo surgery so I looked for someone who understood this and would help me figure out an alternative. Dr Sylvia was my saviour. She understood exactly what I needed and created a plan for me, to try alternative solutions. This took over a year. Anytime I went in for my appointment, I was always sure that I was in good hands because she is very thorough, understanding and knows what she's doing. Over one year later, I now walk without crutches and without pain, and without ever having surgery. A combination of process and procedures went into my healing and Dr Sylvia was one of them. The reason I took out one star was because of her rude receptionist whom I am hoping no longer works there because she ruins the expectation which greatly contrasts the amazing consultation you get from Dr Sylvia. If you can ignore the receptionists abrupt rudeness, Dr Sylvia is the best you'll get, hands down!

    What a wonderful experience! I was in NY with acute muscle pain and about to begin a weeklong (on…read moremy feet) buying trip. My chiropractor at home said I needed to find someone to give me a cortisone shot. I had no time to get one at home up north. Dr Hesse saw me next day, evaluated my condition, and gave me an injection! She saved my business trip to NY and the subsequent 3 weeks of vacation!

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    Sylvia Hesse MD - Sylvia Hesse MD

    Sylvia Hesse MD

    Sylvia Hesse MD - Examination Room

    Examination Room

    Sylvia Hesse MD - Sylvia Hesse MD

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    Sylvia Hesse MD

    PhysioOne Physical Therapy & Wellness - sportsmed - Updated June 2026

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