Not reliable! Never returns calls not even when promised. Flake is a good word for this company…read more Yep flake is perfect!

Crew did great job. Very professional. We needed special attention for trim work around cabinets…read more(my wife's reason for previous delays in agreeing to the project). Precision made us feel comfortable with the process. We are very happy. The new kitchen, including special trim work, is awesome. Love our kitchen.

Hired RGA Construction to extend my exiting retaining wall by seven feet. They completed the job…read moreOctober 7, 2024. The new extention looked very nice and matched the old wall so we were happy with the results - until it began to rain. Water began to seep under the wall and within a few months had created a channel under the wall. Water, mud and gravel began to wash into our neighbor's yard. It has gotten worse every time it rains. I contacted the owner of RGA Construction on April 1, 2025 asking if he could look at it and let me know what might be done to remedy the problem. He replied that he would come by on Friday April 4th. He never showed up. He never contacted me. I have asked him four time since then if and when he could come have a look and he has completely ignored me. He has not responded at all. In my last message on May 12, I mentioned that I would prefer to deal directly with him and hoped that he would stand behind his work. Still, no reply at all. I finally wrote up a complaint to the Better Business Bureau. He ignored their questions as well. It is no surprise that RGA currently has just a D+ rating with the Better Business Bureau of Upstate South Carolina. RGA Construction simply does not care about the quality of their work or about customer satisfaction or about their reputation as a responsible business. It is very frustrating trying to deal with a business that just doesn't care.

We hired Roberto and his crew for a paver patio along with a patio cover and everything came out…read morebetter than we could have imagined. His pricing was fair, he was very communicative and the quality of work was exceptional. They are very organized and detail oriented. We would highly recommend and can't wait for phase 2 of our project later this fall!

new roof due to storm damage. excellent customer service, fair pricing. Easy to work withread more

We suffered damage to our roof during Hurricane Helene. We called Refuge Roofing right away and…read morereceived very quick appointment for inspection. We had some snags with insurance but Brandon was very patient and understanding with us and helped us work with the insurance to get our approval. He meets the insurance inspector at your house so that he can show them the places he sees that are in need of repair. Top notch service. 10/10 recommend.

James Green and his crew did a great job on my roof they were finished in a day I would highly…read morerecommend this company the clean up after job was completed not a single roofing nail found in the yard they did a great job on that thanks Consumer First Roofing for the great job you did

HIGHLY SATISFIED! I had some storm damage to my roof and James was the only contractor who actually…read moreanswered the phone when I called around. James was great at communicating via phone, email and text! He offered help when working with insurance and when I was finally able to get back with him, he got to my repairs within just a few days. The work was done quickly with no mess left behind! Would definitely recommend if you want someone who is flexible, hard working, and quick to deliver!

We had a terrible experience with this company! Run far away…read moreWe were so stupid to trust them We paid this company 16,500, for a complete Bathroom remodel. We also paid for everything the bathroom needed They do not use their own employees The two contractors were late first day And were a no show the second day Now after one year the shower material Is coming off wall We wasted our money

We contracted with Surface Bella on June 5th to build a new deck, with an agreed start date of…read moreDecember 1st. This timing was chosen deliberately--after Thanksgiving but early enough not to interfere with our Christmas plans. In mid-November, Daniel from Surface Bella reconfirmed the December 1st start date, and I confirmed that we were ready. On December 1st at 9:00 a.m., I called to ask when the crew would arrive and was told--without any prior notice--that work would not begin until December 2nd. Had I not called, we would have waited all day with no information. On December 2nd, we were told to expect the crew between 9:00 and 10:00 a.m., but no one arrived. My 10:00 a.m. call went to voicemail; a later call finally produced an update. The crew arrived at 11:00 a.m., tore down the existing porch, then informed us they lacked the proper tools to finish and would need to return the next day. On December 3rd, the crew arrived at 9:00 a.m., completed the teardown, dug postholes, and began framing. They left at 3:00 p.m. without notifying us they were done for the day or providing any update on progress. On December 4th, two workers arrived at 10:45 a.m., appeared to do little work, and left at 11:15 a.m. without notifying us they were leaving. At that point, after four days, very little had been accomplished. I emailed Daniel, the scheduling supervisor, expressing concern that this should have been day four of a one-week project and that the delays and lack of communication were unacceptable. We had scheduled the work specifically so we could decorate for Christmas and bring our tree through the porch. At that point, it seemed we might not even have a porch by Christmas. After the email, I spoke with Daniel directly. He offered little explanation but said he would assign a different crew and asked if weekend work would be acceptable to finish the project. I agreed and canceled our weekend plans to be available. On Friday, the new crew arrived at 8:30 a.m. and worked steadily until sunset, around 5:30 p.m. Based on Daniel's request, I expected work to continue through the weekend. However, on Saturday no one arrived. By 11:00 a.m., I called Surface Bella and was eventually told there were "truck problems" and the crew would not make it. On Sunday, when no one arrived by 10:00 a.m., I left Daniel a voicemail. When I reached him later, he had no information and said he would follow up. By noon, he advised us to assume the crew would not be coming. This marked the seventh consecutive day I had made myself available and the third day in that period when no crew arrived at all. At that point, only one full day of work had been completed. I sent Daniel a photo showing the deck only partially framed, with roughly one-third of the decking installed. On Monday morning, the crew arrived at 9:45 a.m. and completed the deck. As daylight faded, they rushed through the stairs and railings. The crew left at 5:30 p.m., and we later discovered several issues: balusters were not properly secured, and there were visible gaps where the railing met the house, exposing areas where siding does not extend down to the rail line. On Tuesday, the cleanup crew arrived at 11:00 a.m. I spoke with the on-site manager and pointed out the deficiencies. He said a crew would return Wednesday to address them. Daniel later stated that no crew would be available until Thursday. I informed him I was unavailable Thursday but could be present Friday, December 12th, which he confirmed. On Friday morning, no crew arrived as scheduled. After multiple calls, the crew finally arrived at 11:30 a.m. and corrected all deficiencies, finishing at 2:30 p.m. At this time, I cannot recommend Surface Bella. While the final work was adequate and the contractual requirements were eventually met, we were assured the project would take one working week and it ultimately took two, with repeated delays and poor communication throughout. In hindsight, No supervisor from the company has reviewed the work for quality or completeness. I should have requested photos of prior projects, as I would have specified Trex railings to match the deck.

Awesome company with a hardworking crew. Worked till 9:30 at night to fix the 15 year old roof and…read morereplace the sewer vent stack boots. Found a minor issue with the ridge vent that could have allowed critters to get into the attic, and came back 2 day later with the proper parts to fix that. Highly recommend M Squared Roofing for all your roofing needs..

We will see if he fixes the problem they caused. So far they caused a leak from the roof that has…read morecame through 2 floors. it's likely to cause mold. I haven't heard a word from him yet. Let's see if they fix the damage. So far I haven't received even so much as a reach out or apology

This is a great company to work with. They gave me a fair quote, was able to schedule my job…read morequickly, and did an outstanding job correcting the siding mess that was done by the prior contractor on our addition, fixing the angle of the roof rafters so that the eaves/fascia could be properly installed. They even helped me put flashing between the addition roof and the deck cover, and trim coil around the deck cover (which was outside the scope of the quoted work). Every time I look at it I am astounded at how well it turned out, considering what they had to work with. I highly recommend this company for your siding/roofing jobs, and will be calling them again when it is time to fully replace our siding or roof.