We were here 6 years ago. Things have changed. Pushy attitude, no "have you tried this one" suggestion. Seems like a money grab.

Great Service from knowledgeable people. Taking lessons from Paul. He is able to teach an old dog new tricks. Thanks!!!

No matter what you read on the 1 star reviews, this place is 10x better than the reviews say. They even are training and hiring highschoolers 16 and older. Customer service is impeccable and it's one of the best local music stores possible. read more

We were trying to buy a trumpet and prefer to shop at small businesses and/or family businesses when possible. Do NOT use Piccolo's Music! They advertised a trumpet on their website. The order was placed over the weekend. I just called to see when delivery would take place and they informed me that it was no longer available and they needed to update their website. They should have called immediately on Monday to let us know. No one called and they only told me when I called them. Horrible customer service, not even an apology. I can only hope they go out of business, they give small business a bad name! read more

A certain reviewer's wild rant is terribly offensive. Piccolos has been in business for many years and has survived so long for a reason. Barb Piccolo is a conscientious friendly businesswoman and musician who has the utmost love and respect for local musicians. Her experienced staff has been with her for a long time. It's possible this gentleman had some difficulty with something but his disparaging personal comments about Barb and John are way off the mark. Anyone who knows them would agree. When reading this fellow's review please take into account that he may have had some emotional problems at the time that contributed to such an attack on this upstanding family. read more

Had a Stratocaster guitar I picked up off a dude in a parking lot in Bozeman for a steal. Brought it in for a simple tuning, setup and string change. Found out there were cracks all throughout the body. Sad Straturday that was. Alas, it's not worth a whole lot but I love this instrument still and the crew back at Piccolo's we're able to do a glue job to hold it a little while longer while I say my goodbyes and search out my next guitar. All in all can't say enough about Fred, John, Ryan and everyone else I have had the pleasure of doing business with since I moved up from Bozeman 3 months ago. read more

This place sells great reeds and fixing instruments is super awesome to do here, they make it pretty quick and have good quality items. This is a very welcoming business and the main guy knows lots about these instruments. read more

Terrible online business. They just ignore the order for three weeks, not replying to email, contact messages for three weeks. Sloppiest business read more

bought a cheap fiddle in a junk store in Helena, and thought I would have to wait to get back to the big city to get the sound post set up & broken bits replaced. Imagine my surprise when John said he could do it and had some bits of parts I was welcome to look through. result: fiddle set up and working within minutes. impressive. full service music store. I'm rating as "inexpensive" because the repair cost was very low. read more

Piccolos is one of the few brick and mortar stores left. If you want to sit on your couch and get a violin string, go to Big Impersonal Box on your cell phone. If you want to talk to musicians who will help you, get off your butt and walk in the door. Piccolo's is well-stocked, although small, but they'll order for you what they don't have. Shop local. It'll make you feel good. read more

Piccolos is a great store for beginners and basic instrument needs. I have always gone to Piccolos to buy strings, cables, and even an awesome Fender guitar. but. . . About 2 years ago, I purchased a high-end Taylor Guitar from a store in Nashville. After a week, i noticed that some adjustments needed to be made. I took the guitar to John to have some action issues fixed. After several days I picked up the guitar from Piccolos and realized that the specific problem I had asked him to fix was still there (loud fret buzz). I spoke with John directly about this and was given very rude/blunt answers. He basically told me that I needed to adjust my playing technique and that there was nothing wrong with his work. I've been playing for 13 years and know a good guitar and one that has been set up professionally. I have taken my business elsewhere as a result of the service and lack of professionalism I have experienced on multiple occasions at Piccolos. read more