If you want to pay good $$ for absolutely nothing, Trugreen is right for you. I had them for over 5…read moreyears and my lawn got worse and worse, and I'm not one demanding perfection by any means.
My lawn developed bare patches after a year or 2. I put down topsoil as they recommended, and watered more than I'm allowed by ordinances. Things somehow continued to worsen.
So, eventually I called them asking to only apply spring fertilization and winterization. 1st person said this wasn't an option, so I asked to cancel. Got a call back saying that was a mistake, and they would be able to accommodate my request. This was in August 2025.
They didn't show for winterization, and then I got a mailing asking me to please become a customer again. I didn't know I wasn't before that communicae.
I decided to handle it myself. I wanted to farm this out, but I got no benefit from Trugreen. I again applied topsoil to bare patches and fertilized with Scott's Weed and Feed. I still water religiously and my lawn is already far greener, and thicker overall.
The bare patches have been covered by grass by about 75%. This is from late March 2026 to date, late May 2026.
Honest to the good Lord, I didn't get anything positive by hiring them, and they somehow fired me as a customer. CANNING ME ACTUALLY WAS A POSITIVE, SO I GUESS THEY DID SOMETHING RIGHT AFTER ALL.
In all my 50 years, never have I ever paid so much to get such negative results in return. My sons have had a far better ROI using various claw machines, hoping for Mario plushies.
********Update*********
Out of morbid curiosity, I contacted the email below. Apparently, they have a guarantee! However, since I requested to reduce to 2 applications per year, it doesn't apply to me. That, and the fact it's been so long since they fired me.
Had I been eligible for the guarantee, they would have applied more grass killer at no charge.
Protip Trugreen: Don't advise an angry, former customer of a lame guarantee for which he doesn't qualify. What was the point of that? I wasn't pissed off enough for ya? It's akin to poking a bear with a small stick.