In a world of big box stores and online shopping, YBF is a breath of fresh air! This is good old…read morefashioned shopping local like the days gone by. Incredibly knowledgeable, patient and friendly staff. The two lovely young ladies helped me accomplish a bit of a more challenging look. They knew their craft and industry and worked with me until we got to the finished product. We need more employees like these terrific young women and stores where knowledge staff awaits!

Courteous and very helpful. The Keith Harring looks handsome and professional, and the grey dust…read morecover in the back is a very appreciated surprise. Black and red matting fit perfectly around print. I found this piece of art on the sidewalk approximately 15 years ago, so I'm glad it's finally framed and finding itself as a centerpiece in my studio.

Excellent store with everything for art! The young lady at the desk helped me pick materials I…read moreneeded for an upcoming art journal course. She was friendly and helpful. I will definitely return there as my first choice in art supplies. Yes, go there!

Love this place. Helpful, friendly staff, great selection, laid back atmosphere. My fav art supply…read morestore.

Friendly and professional. The completed project enhances the beauty of the object framed.read more

Highly knowledgeable and helpful owners. Vast selection of frames available I am sure my end…read moreproduct will be amazing.

We were excited to find this great framing company after our previous framer in North East retired…read more This is a local company, a husband and wife team who work out of their home, and they are very responsive to your requests and inquiries. We brought them three older maps that needed some work to fit in frames. Brandi helped us choose the right frames, offered great options for backing colors, and coached us on the best options for having the maps fit the frames. They quoted us a very reasonable price and provided us their best estimate for completing the work (incidentally, they finished the work ahead of schedule!). When the finished frames were ready for pick-up, Brandi even offered us the option of dropping it off at our home (note: we live in North East city limits). We are very happy with the finished frames and intend to bring future business to the Niles. They are great framers, very customer-focused, and very professional.

From the owner: We are a local, full-service, custom frame shop. We offer picture, art, memorabilia, and craft…read moreframing in a variety of moldings, mats, and glazing options. We have the capability of printing up to 19" x 13" digital files in a variety of sheens on premium photo paper. We serve Maryland, Delaware, Southeast Pennsylvania, and Washington, D.C.

I took a piece to be framed at Michaels with an estimated finish of two weeks. A call was promised…read morewhen the work was ready. No call came, so I went in person about two weeks after the scheduled completion date. The worker could not find my piece (payment was completed at time of order.) She called her manager, and I was promised a call on Monday, as this was a Saturday. In the meantime, she searched one more time and found the piece. The frame was completed but the work had not been mounted and was laying in the bottom of the frame. Left it to be fixed and waited for the promised call on Monday - never came. When I tried to call the store twice later in the day, the phone system kept hanging up on me. I went back on Tuesday and the piece was still not fixed. The manager was there and was able to fix it while I waited. Refund for all this trouble? $11 store credit! Apparently Michael's policy is 10% regardless of the circumstances. I do not plan to use Michaels again and would suggest anyone with a framing project to support a local business.

I made a large purchase at Michaels at Christiana Mall yesterday. I was shocked to find they no…read morelonger offer any bags. I said to the service rep at the register, " are you kidding me"?! I realize that this is a company choice but I was still dismayed. Miranda, the "customer experience manager " was there and quickly defended the store. She said, everyone has changed to this now" . She went on to say that Walmart doesn't offer bags anymore. I have two things to say to this, I'm not at Walmart, and I don't shop Walmart. One reason is that I expect better service from other retailers. i don't expect the customer service to be so rude at Michaels but if you strive to be Walmart, keep up the lack of service and promoting incredibly rude people to manage customer service. She didn't stop muttering about how I could expect bags until I left. I would like to add that the young woman at the register was perfectly helpful and did not argue with me. She just offered the bags to purchase. Maybe she should be the customer see manager. I will gladly take my business elsewhere if this is what I have to expect.