I ordered a part on their website and prepaid for it. They were supposed to call me when it arrives at the store closest to where I live for pickup. Never received a call. Months later I called the store and they confirmed they had received it. Every time I drove by it was after hours and never got the chance to pick it up. Today I finally drive by, stop in front and get to the door. It's 5pm sharp. There was still an employee at the cash register and a customer with him. As I was going to pull the door handle to go in the guy that comes out takes his keys to lock the door, before he does so, I explain to him that every time I come here they are always closed and I just need to pick up the part I ordered months ago, which is already prepaid for. His response to me was: "it must not be urgent then!" And he locks the door in my face and leaves!!!! Now I understand why they have such a bad rating on the web... UPDATE: after reading this the owner contacted me and apologized for his employe's behaviour and delivered my part himself the same day. Thanks. read more