Since being acquired by Trusted Doctors, their office staff has been nothing short of a nightmare. After being patients for close to 10 years, they put all of our children to "inactive" status when there was a problem on their end with billing and insurance, even after we had done our due diligence to fix the problem. They provided no further communication that there was an ongoing issue, and we were surprised to find we were unable to make an appointment for our sick child when she needed to be seen. The providers are wonderful. The front office and billing staff is the worst I've ever experienced. I would not choose them to provide care based on the wall of problems we've run into since their acquisition. Sad, since they used to be wonderful. read more

Our neighbor recommended Piedmont Peds. This practice is good for availability, but the more we visited, the more we needed to visit. After visiting my child and I in the hospital, the physicians performed experiments on my newborn and I in its office following her first vaccination in ways that are not standard in new infant care in other states, without cause or communication, and it was quick to order tests without logic on my children to charge our excellent insurance plan, scaring my child and slowing our progress as a family to its advantage. The nurses are good, administrators are pretty good, but the NP's and physicians do not like self-assured, educated mothers who know their rights and sought to undermine as a distraction from surgical malpractice the first year in the region. Contributing to defamation, this practice caused social discrimination through social engineering and science in places like libraries on other mothers with children, and in my career in the community. It took every opportunity to triangulate between my daughters and I. It tried to generate an economy inviting our social connections to town, but also tried to make value judgements on our educations, experience and professions forged in other states, while encouraging a culture in medical society of ethnographic research using our family, as has historically been Virginia's and UVA's medical orthography, including historic precedents of eugenics. The outcome was trauma and hardship and otherwise we are very close. If you have a specific need for a child, this is not the practice for you. If you are the mother of an infant, I would not recommend this practice. If you only need vaccinations and well-checks for teens in sports, and you are Christian and have a positive church affiliation, this practice is ok. read more

I want to give them 1 star. Since they were acquired by another provider, it has been bad customer service all around - billing and service are TERRIBLE. My child was billed for a UFO charge at annual checkup (emotional/behav assessment) that never happened in the past 15 years. When asked why, they just said it was done. My advice: look elsewhere for pediatrics.- you will be treated as dirt here. read more

We've lived in 3 states since our 3 year old was born and Piedmont is by far and away the best pediatrician we've had. My daughter used to have a terrible time going to the doctor because the doctors at previous practices would just treat her like an adult patient. All of the doctors and nurses at Piedmont have been so patient with her, always explaining what they were doing, playing little games and making her laugh if she was nervous about something. We've seen a few different doctors and nurses and they've all been wonderful. We almost always are able to get in the same day for sick visits. read more

Love this place!! As a new mom, I'm worried about everything. I mean everything. The doctor's here have eased my mind at every visit. Dr. Boersma is the best. You can tell how much she (and all the doctors that I've seen) truly care about your children. She specifically is super educational. When she was talking to me about first feeding my baby solids, she gave me a whole background on why she thought it might be good to start at the time she recommended. I appreciated that so much. She always explains things a lot and makes it more understandable for me as the parent. Plus, she's caring, fun, and makes me feel at ease and comfortable. Let me just say I am wary of doctors. I don't know why and I don't know where it came from, but I just am not one to take the doctor's advice without any resistance or questioning. Though I've only been a parent for less than half a year, I have never felt resistant to the advice of the doctor's here, especially Dr. Boersma who I see the most. I just feel like they know what they are doing, they are caring, they don't make me feel stupid for asking questions, and they make me feel comfortable. All good things. When it comes to offices, I've been to both the Crozet and main Rio office. I definitely love the Crozet office best. It's so nice that there is really only one doctor at a time (except during walk in hours) so the waiting room is never crowded and the wait usually isn't long. This is nice, because I know I'm not going to be sitting in a room of sick kids just for a well check. Overall, highly, highly, highly recommend and especially recommend Dr. Boersma (if you couldn't tell)! read more

Love love love Dr. Brantley. She is amazing and has you and your child's best interest always in mind. She is helpful navigating through tough situations. Is a great listener and has provided such wonderful care to my two kids for the past 6 years. read more

They charge a lot more for their visits than other doctors. For all the self pay out there, they promised $150 for the first visit but it ended up being $200 - Thats a little ridiculous. I heard great things about this practice, especially delaying the many vaccinations out there, but that was a lie. Unfortunately, I wish I can get my money back after finding that out. read more

We have been going to this practice for a dozen years. Dr Schauer is our primary doctor. She has an amazing, calming, and positive bedside manner. We have always been happy with the care of other physicians when Dr. Schauer is unavailable. They have opened a new office in Crozet which is just as good. read more

My son has been a patient here for 10 years and we absolutely LOVE Piedmont Peds! Dr. Grice is his primary physician & Carli is usually our nurse; however, all of the doctors and nurses are fantastic! I highly recommend this group of pediatricians! read more

I am a new parent and I am great full for the docs at Piedmont. My son had some complications at birth and I was as scared as I have ever been when he was born. Dr. Boersma was the first doc to treat him and her kindness, skill, and infectious good spirit made her the person I trust when something is wrong. Dr. Grice cared for my son while in the hospital his first week and Always took the time to explain everything to two sleep deprived and overwhelmed parents. Our son turned 1 this week and after seeing dr B for a stomach bug I felt compelled to pass on how much I have appreciated the docs at Piedmont. We have liked the nurses as well as everyone who schedules us. We have seen many of the other dr.s and they have all been great. But dr B and G will be our son's pediatrician (and our future second kid's) until they have to see a adult dr. read more

I really appreciate the walk-in hours early morning. My kids have seen several different doctors in the Crozet office and have never been disappointed. My kids love going to the doctor!! Imagine that! read more

Piedmont Pediatrics is an awesome practice with wonderful doctors and great office staff. We love Dr. Mayo! The nurses are great at calling back promptly in response to questions, and they even have an after-hours hotline for nights and weekends. Definitely recommend it! read more

LOVE, LOVE, LOVE Piedmont Pediatrics and Dr. Michel. Dr. Michel takes the time to answer my questions, calm my fears, concerns, etc. He listens to me and assures me as a new Mom. My daughter finds him comforting and is calm, relaxed when he comes in to the room. Amazing practice. read more