I am a patient there for 7 years. The staff is courteous. Dr. Sanusi professional and comprehensive…read morein his approach. He has accommodated urgent matters and promptly seen me or immediately referred.

Place has changed.... I'm changing providers too…read more.. I made a sick visit appt for 11:40 and was told to call from my car when I arrived so they could bring me into the sick patient room. Arrived and called at 11:44. Was on hold for 14 minutes so I hung up and called back figuring they'd forgotten I was on hold. Q (lady who answered the first time) answered again and I told her my name and appt time. She said my appt was cancelled bc I arrived late (after 10 min it's cancelled). I politely said I'd been on hold for over ten mins and wasn't late. Q said, "oh I know I put you on hold but it was only a few minutes ago" with attitude. I offered to show her my phone that it was 14 min if I could just please keep my appt. Feeling terrible and desperate to be seen. Nope, couldn't. No empathy or sorry, just attitude. Called the nurses line and by that point the provider had left.... I feel horrible, have three sick kids at home, and have been a patient for nearly 40 years. Spent hours of my life waiting while they're running late. Treated like crap when I needed to be seen most when I have the flu. Done with them.

Everyone was so nice and didn't rush through my visit. Met Nurse practitioner and Dr was very…read morethorough. I had left the practice years ago and came back. Glad I did.

They are the best! Especially the MAs Alayna and Makayla! They are so kind and supportive! And…read moreMikelah Taylor is the BEST NP! They have all been so kind. I have had bad experiences with drs in my life but have been going here since I moved to CVille and never want to go anywhere else!

Dr. Fox has been my primary care physician for over 10 years. He has given me consistently great…read moreadvice. If I had acted in some of it earlier, I wouldn't have some of the issues I have today. He also has a very supportive staff which makes a great team.

Botox results were great. Definitely recommend and price is very competitive!read more

As a patient at this practice for a decade, I cannot rate them highly enough. Dr. Donovan is the…read moremost thorough, caring PCP I've ever had in a very long life. Their emergency clinic is staffed by equally professional providers and depending upon the urgency of my situation, I've always been seen pretty much right away. It turns out that several friends are also patients there and we all consider ourselves fortunate.

Judging by the "bedside manner" I received from the receptionist who put me on hold a few times to…read moreconsult a higher up, and the subsequent chat I had with this higher up, I think I have probably dodged a bullet. I was simply making a preliminary call to assess if switching from my current doctor to Downtown Family Health Care would be beneficial. As the receptionist's tone became increasingly dismissive and authoritative (following each hold) while incorrectly regurgitating my initial questions back at me, I realized I was not experiencing the practice of the mission statement plastered on Downtown Family Health Care's website, at all, but instead an unusual level of pushback for having asked basic "new patient" questions in a very transparent manner. After 3 holds the "higher up" got on the line and proceeded to "handle" me in a very litigious fashion. It was quite bizarre. When I called attention to my experience, rather than acknowledge me, she told me they were not currently accepting new patients anyway. Wow....just wow......My 2 cents....don't bother calling. You won't make it past the firewall of fear and incompetence.

Always treated with respect by Dr. Louisa Hann at Blue Ridge Internal Medicine. Seldom have to…read morewait more than a few minutes. Dr. Hann is a good listener and cares about her patients.

Ok, let's cover some of the obvious problems and something's they can help. First, they are busy…read more More sick people than doctors. That's a problem nation wide. Second, billing is what it is. Rates are set by insurance and hospitals and it is a money game none of us understand. On to the staff; top notch! I was always informed as to my status except for how long I was going to be there. They cannot predict when you will get a CT scan or Xray because they can't see the cue and can't tell which patients have priority. They are not slow rolling you because they charge you by the hour. They want you treated and gone more than you do. These folks hustle and know their business. I drove extra to come here over other options and I'm glad I did. If you're mad because you got checked out late at night, remember that Taco Bell has a fourth meal. I'm gonna get tacos when I'm released.

DO NOT go to or have loved one go to this hospital. My father might still be alive if he had the…read morecorrect care he needed. Unacceptable to sit all day long for a doctor to come in and provide update(s) on my fathers condition or to be dismissed by nurse for asking when we might be able to speak to doctor, after hours of sitting by beside of our loved one.......

We just love be Dr John McKnight! He is very patient and takes his time with all his patients! He…read moreeven takes his own blood pressure!

The following is my opinion only…read more Saw Dr. Lepsch and among my chief complaints were: ~ elevated white blood cell count ~ recent onset of severe shortness of breath family history of: ~ maternal grandmother having her first heart attack around my age, atrial fibrillation, a pacemaker, sixteen stents. ~ maternal grandfather dying of a heart attack at age 60. Dr. Lepsch ran no lab test, no imaging, and no test whatsoever. Did not refer me to any specialist. He instead labeled me as having psychiatric issues, after having spoken to me for only a few minutes, ever. He contributed all my symptoms to a mental health issue and refused to consider any alternative even when I requested we rule out a physical cause because the shortness of breath had increased with a hospitalization approximately 8 weeks earlier. He proceeded to tell me how irritating I was because I reminded him of one of his other patients he'd told for five years to leave her husband (I have a very happy marriage and had not mentioned any marital issues) and how frustrating it was that she wouldn't listen. He also told me I needed to move, go home and put up a for sale sign because "fascism wasn't getting any better". When I said it wasn't possible for me to just up and move, he became even more irritated with me. This caused me to feel as if I was living in an episode of The Twilight Zone. It seemed insane that a doctor at a respected facility such as UVA would speak to a patient in such a manner. When I left, I immediately called a close friend who is a nurse at UVA and told her about my experience (through tears) and she too felt as if it was surreal. He briefly looked at the test results I had brought with me for him to review. I had been in the hospital twice in the past year, first to have my gallbladder removed in an emergency and then to have a blockage in common bile duct cleared. My GI doctor had asked me to see him because I was short of breath and my white blood cell count was elevated. All of these test were related to the gastrointestinal system. Dr. Lepsch ran no test and therefor had no information related to any other system of my body. I believe he violated my rights by refusing to prescribe any anti-depressant other than Lexapro. He took me off all my GI medications without consulting with my GI doctor. He humiliated me so much that I became scared of seeing another provider and terrified of having to see him again. I began seeing a therapist and from our first appointment, one of the main things we've discussed is me trying to muster the courage to see/trust another doctor. This left me with no primary care provider other than Mark, during a pandemic, and with ongoing health issues. I had initially waited nine months for my first appointment with him. Eight months after seeing Mark, I went into atrial fibrillation and almost died. He'd dismissed my symptoms as mental without doing a single test or exam to rule out a physical cause, even though I asked that he rule out a physical cause. It's my opinion that he almost cost me my life, caused me to incur a huge and unnecessary hospital bill for the emergency room and inpatient care after almost dying, and made me go through the most traumatic event I've ever experienced. He made me question my sanity and caused huge issues in my personal relationships because my symptoms were incorrectly labeled as mental rather than physical. I'm now concerned that I may lose my home due to unnecessary medical cost. Just the stress one needs when coping with a cardiac issue. In my opinion he's a misogynistic, egotistical, dangerous, cruel, incompetent human being unworthy of holding a medical license. I've now learned that (it seems) cardiac issues in women are, sadly, often misdiagnosed as psychiatric. Google Scholar it for yourself, there are peer reviewed studies regarding the general topic. The symptoms of cardiac disease and disorders are often different for women than men. In this case, I don't believe I was just innocently misdiagnosed, it feels much more like malice. Of course this is my opinion only and you should, as always, seek expert advice and make an informed decision for yourself. This was my unfortunate experience, from my point of view, and I hope it helps some of my sisters out there avoid a similar extremely traumatic experience or even death. Your life matters and you are worthy of care. Your doctor doesn't have to like you but they do have to treat you with respect and provide you with adequate care. No one, including a doctor, has a right to emotionally abuse you. If you feel you have been mistreated by a medical provider, you can report them to your state board of medicine.

He is very combative; seems disillusioned by UVA's expectations. Not happy to have YET another new…read morepatient added to his pile. Said he thought he could read my husband's file at 10:30 at night when he FFFFFINALLY got home ... and rolled his eyes. Yep, my husband is a complicated case file. But this doctor was rude & demeaning. We left & will never go back. He's totally fried to a CRISP. Too bad cuz I had heard many good things about him and from several people and waited MONTHS to see him. But the demands of the job take a toll on MANY good docs. Time for this one to open the next chapter.

This place is the worst eye clinic I have ever visited. The ophthalmologists (mostly women and no,…read moreI am not being sexist) are a bunch of incompetent, ignorant and entitled belles. Useless in every respect ... rude ... vindictive daughters of Venus ... Two of the furies are Leslie Olsakovsky (Almost sounds like "All (ball?)sack offski") and Nancy Vilar (almost sounds like Nancy Villian, doesn't it?). They caused so much trouble for me. May the fleas of a thousand camels infest their orifices.

For Northridge Psychiatry: I've been on the same prescriptions for the past 16+ years of my life…read more Coming here I get assigned to student that wants to experiment and play with my medications, everytime these new prescriptions have made me sick, nevertheless it continues despite my previous regimin working perfectly for 16+ years! Additionally, they randomly assign drug tests every few months in order to get prescriptions despite not showing any signs of addiction or dependence on illicit substances and end up being charged insane amounts for the tests. Overall doctors here are difficult are inexperienced and difficult to work with.

I can't speak highly enough of the team at UVA Ortho. I had an old ankle injury from the Navy that…read morenever healed correctly. Dr. Cooper and the staff at UVA ortho did a complete ankle replacement. EVERYONE there was kind, helpful, compassionate, comforting, and supportive. They treated me like I was family, I never felt nervous, anxious, or anything of the sort. The procedure has changed my life. I am forever grateful to Dr. Cooper and the staff at UVA ortho. THANK YOU!!!

I have received excellent care here. The facility is spacious and clean, and checking in for…read moreappointments is fast and easy. I have never had a wait for X-rays or to see my provider. Dr.Li is an excellent surgeon. He correctly diagnosed a spine problem that had caused me to have constant pain for nearly a decade. I had seen 3 other surgeons and a host of other doctors who were unable to help me. He performed a spinal fusion that was life changing for me, and he was so kind and helpful.