I saw some of Kali's work on Instagram and all of her work is absolutely stunning so I knew I had…read moreto book with her at sink or swim. The guys at the front desk were really nice and they followed all covid protocols so I knew I was in good hands. I was greeted with a warm welcome from kali and she helped me pick out my jewelry. She was so kind from start to finish and reassured me that I would have the most comfortable experience. She was informative and honest which is something everyone should look for in a piercer, you can tell that she loves what she does which put me at ease. She urged me to reach out to her via Instagram if I have any questions/run into any issues. Would definitely recommend sink or swim for all of your piercing needs.

I've been coming here since I was a teenager, got my nose pierced and re-pierced 3 times. Every…read moresingle time, the service was amazing and the guy was super nice and calm which kept me calm, he was also very thorough about taking care of my piercings. Saturday, got pressured by my best friend to get a piercing because she got one and I always wanted to get my tragus pierced. My piercer was Tommy and he was really, really chill. I'm super terrified of needles and he rid me of my anxiety and walked me through the whole process. He was super patient with me and was quick that I would definitely book another piercing from him. The customer service is awesome, the lady is soooooo nice and the people behind the counter are social butterflies, they are geniunely so nice and easy to talk to. TIPS: If you're planning to go on Saturday, book your appointment in advance, walk-ins are welcome but you'll be waiting a looooooong time. I suggest going through the weekdays to get something done. Ask for Tommy, he's pretty awesome.

Got a cartilage piercing from here two years ago and it keeps getting infected and sore. I've…read moregotten another piercing about 4 months ago and it has heeled much better than the one I got here. The price was relatively low, but it's honestly not worth it. Just go to another slightly more expensive place.

I was looking for a simple third piercing in my lobes. Nothing fancy or overly adventurous. My…read morefirst two were done when I was 13 or 14, likely in a mall. It was so long ago, I don't even remember. I'm now in my 50's and I know better than to get piercings done at a mall by someone less than half my age getting paid minimum wage. No judgement. Just saying. I hopped onto Yelp to check the voice of the people and the people have spoken! Exotix it is! I reached out to to the studio and enquired about an appointment with Jessie. Lindsay, the studio manager, responded with prices and Jessie's availability. I sent my deposit and confirmed my appointment! At the moment, certain protocols are in place and I felt completely safe being at the studio and interacting with the people there. Jessie is such a nice person and took the time to explain everything she was doing. She meticulously measured and marked the placement of the piercings until they were perfect (or as perfect as they could be given the existing piercings). Her attention to detail was very much appreciated. Once the placement was sorted, the actual piercing took mere seconds. Aftercare instructions were clearly explained which is likely a good thing because I'm of the generation where it was perfectly acceptable to douse your piercing in rubbing alcohol and continually twist it so it doesn't 'stick'! It's been six weeks since my piercings were done and things are healing nicely. My experience with Exotix was nothing less than outstanding. With everyone in masks, it's hard to say for sure who I encountered there but everyone was extremely professional, pleasant and welcoming. I definitely agree with all the reviews posted and if you're looking to get a piercing done, I absolutely would recommend coming to Exotix. This industry has been extremely hard hit during the pandemic... so go on, get something pierced and show some love!

I had a great first experience. Lindsay responded to my email inquiries promptly and thoroughly,…read moreand the studio was super clean (very surprised by how spotless the bathroom is). Gordon was my piercer, and he made the process very easy - this was my first cartilage piercing so I was nervous, but I felt very reassured here. I got two helix piercings and the pain was no worse than your usual flu shot. He went over the aftercare with me, stressed the importance of being on top of that, and also happily answered any questions I had. A week or so afterward, my ear became extremely swollen and painful and almost engulfed the piercing (at no fault of the piercer by the way, irritation happens). So I went to my doctor and she prescribed antibiotics to treat a potential infection. I also contacted Exotix to see if they had any recommendations and Lindsay recommended that I come in to get my piercing looked at and my jewelry lengthened to accommodate the swelling. So I went in and Gordon was there again, he could tell from his many years of experience that it was not an infection and he swapped one of my bars for a longer one. He was so slick with it that I didn't even notice the bar being changed, especially with how tender my ear was at the time. The only downside to this studio is that it is quite expensive. I paid about $290 total for the service and the two earrings ($50 service per piercing, $80 for each piece of jewelry, +tax) but personally I'd rather pay more for a good piercing than get a crooked one that I hate and end up taking it out after less than a year, which is what happened with my lobe piercing at a different place. I am now due to get my jewelry downsized in 2 days and my ear has healed incredibly well. The jewelry is beautiful and I will definitely be coming back for more piercings!

this was my first tattoo, Yeah! My first impression was how clean everything looked and the…read morefriendliness of the staff, Kayleigh and Phil. My artist Janine was sensitive to this being my first time and the purpose of my tattoo. We discussed the best design and placement of the tattoo, which was very important to me. This tattoo represented the coordinates of where my husband ashes were laid to rest. She was then proceeded very gently to create this wonderful memorial to my husband. I am so thankful to everyone at Steel N Ink for making this an almost painless and wonderful experience. Thank you Janine... I would certainly recommend you to my friends and family.

Re: Steel N Ink WATERLOO…read more RUN AWAY FROM THIS STUDIO! Billing practices are highly questionable! Staff will quote one price and you could be charged something completely different and arbitrary! There is zero flexibility with respect to compromise and/or customer satisfaction. I was quoted $180 for the work I inquired about and was subsequently charged $360 plus tax. They refuse to problem-solve over the phone (i.e., Sarah Taylor) and prefer to play on the defensive, rather than acknowledge miscommunication. Highly disappointing. Sarah suggested that she prefers emailing so they can better track the complaint process - a perfect avoidance tactic and signs of questionable leadership. All in all, this shop is seemingly more interested in the bottom line, rather than offering accurate and clear information (either over the phone, on their website or via email). I am happy to share my email communications with anyone contemplating using this shop for their next tattoo. RUN AWAY AND RUN FAST! #SteelNInk

I recently got a tattoo here and it was a very pleasant experience! Firstly, I did the booking…read moreonline--filled in their online form and they contacted me after via email to get more specifics for the tattoo I was requesting. From there, they were able to give me a price estimate, match me with a suitable artist, and schedule my appointment. They required an $80 + tax deposit (nonrefundable) which is deducted from the total price of the tattoo. I did have to reschedule my appointment once, which they accommodated. However, their rules/fine print does seem a bit complicated for rescheduling if you need more than two. Upon entering the shop, there was no one at the front desk (I had an 11:00 AM appointment), but another artist working there pointed me towards the waiver. My artist came in and seated me, then we discussed the tattoo I wanted. She was able to make the requested changes to the type (I got a script tattoo) on the spot, and we got to tattooing! I had Athena and she made me feel super comfortable throughout the experience, making sure to check in on me every few minutes. The interior has a great design, is sanitary, and filled with nice artists and staff. I also love that there's such a high quality, reputable tattoo shop in Markham! (And I didn't have to make the trip downtown) I'd love to come back here!

Can't wait to go back…read more Zeke has been tattooing my mom for years and I knew that I was going to them when I was ready for mine. They did a fantastic job, I am so pleased. Was such a great vibe in there and the history of this little shop turned national brand is a testament to our little city! Everyone was super nice, I definitely recommend this business. Thank you for this very meaningful tat, I will see you again soon.

I was happy to find this salon at first as I needed to have my hair done early morning for a family…read morewedding and when I saw they opened at 8am on a Saturday I booked right away. I had never been before but the pictures of their work online looked nice enough and honestly I just wanted somewhere close to home to get it done. I was never told how to have my hair ready pre appointment in order for things to move quicker.....I had to call the salon and ask myself if I needed to arrive with wet hair or hair that had been washed. Receptionist was rude and just said well we are not going to blow dry it, you just paying for a style - which cost me $80 to begin with, then $100 at the end with tax and tip. The put me with a stylist which they labelled an"intermediate" and they charge according to this. I honestly didn't feel like she knew what she was doing so didn't feel confident at all from the get go. She barely put any product in my hair to keep if from frizzing up or holding the curl. I even asked for extra hairspray at the end to keep everything in place. At the end of the hour, my very basic half up hairstyle cost me $100 and by the time I left the salon and went to the event my hair lost all curl and was a frizzy mess! I am beyond disappointed with this place. Wouldn't recommend as their prices and work they provide are really a form of stealing!

I'm new in town and I needed a haircut really bad..... With that said I walked in to Hair Envy and…read moredidn't know what to expect. I was greeted by Amanda who was also the girl that ended up cutting my hair. What can I say she's AMAZING!! She cut my hair just like I wanted it and I didn't have to instruct her at all. She's a professional who k ew exactly what she was doing and she was very patient in talking to my 9 year old and myself while doing an awesome job. Needless to say I think I found my new hair salon! I will definitely be back. I recommend this salon to anyone. The price was totally not bad for what I got.... Hair wash, cut and style! All in all it was a great visit.

Got a piercing done by Jessie. She was very professional and informative. I came with a lot of…read morequestions and she answered everything single one with clear knowledge, which reassured me. When it came to piercing time, she was swift and conscious of my fear, again reassuring me. Quick hands got the needle and earring in in less than 20 seconds. Heads up, cash only with her.

best tattoo studio around for cover ups carl is amazing…read more reasonable prices talented artist

Re: Steel N Ink WATERLOO…read more RUN AWAY FROM THIS STUDIO! Billing practices are highly questionable! Staff will quote one price and you could be charged something completely different and arbitrary! There is zero flexibility with respect to compromise and/or customer satisfaction. I was quoted $180 for the work I inquired about and was subsequently charged $360 plus tax. They refuse to problem-solve over the phone (i.e., Sarah Taylor) and prefer to play on the defensive, rather than acknowledge miscommunication. Highly disappointing. Sarah suggested that she prefers emailing so they can better track the complaint process - a perfect avoidance tactic and signs of questionable leadership. All in all, this shop is seemingly more interested in the bottom line, rather than offering accurate and clear information (either over the phone, on their website, or via email). I am happy to share my email communications with anyone contemplating using this shop for their next tattoo. RUN AWAY AND RUN FAST! #SteelNInk

I got my nose pierced here and the guy was super nice and did a great job, I've never had any…read moreissues with the piercing and the jewelry is good quality unlike some places that charge so much for cheap jewelry. I've never gotten a tattoo here so I can't speak for that but my piercing experience was great especially compared to other places around.

first things first, i want to clarify that i'm quite nervous around needles. anytime i have a blood…read moretest or get a vaccine, i always make it a point to tell the nurse that i am very nervous and a bit scared (despite nothing bad ever happening, like, ever)... so naturally i was very nervous about getting my ears pierced. i walked into the store one day after yelping for a tattoo + piercing spot because i have been thinking about getting my ears (re)pierced for years now (i got them pierced maybe 15 years ago at Claire's and didn't wear earrings back then for many reasons so the holes closed up). i asked a couple questions to Kyle who was at the front of the house and i really appreciated how straightforwardly they answered my questions. Kyle spoke matter-of-factly without making me feel silly for asking simple questions as a grown adult. i also really appreciate speaking to someone instead of just panicking while reading the FAQ page over and over!! fast forward to a month later, i made an appointment to get my lobes pierced! taylor was my piercer and they were absolutely wonderful to be in the care of. i told them exactly how nervous i was and they didn't sugarcoat that i'd definitely feel it -- it would hurt like a pinch hurts and i'd feel some heat, this is natural -- and they jokingly reassured me that if i hated the first piercing, i could stop at one (lol). it's been 8 weeks with my studs in and they've healed amazingly. taylor not only did an amazing job with the piercing, but they gave me really concise care tips and a business card with their info in case i needed to reach out about my piercings. i don't think i can sing high enough praises of the folks at new tribe! TL;DR: - spoke with kyle at the front of house and was pierced by taylor. both were absolute gems of human beings - overall very pleasant and calm experience as a nervous person - very knowledgeable and non-judgmental - thorough website w/ FAQs - would definitely come back if i ever wanted more piercings!! - studs are flat back - variety of studs to pick from for the piercing (some with price upgrades)

Took my daughter to see Stacey for her ear lobe piercings. The whole team is so lovely and were…read morefantastic talking her through the whole process with patience and care. The best experience for her first piercings. Days later and she's still talking about the great experience she had there. Thanks again Stacey!