John provided the service. It was enjoyable to watch how carefully he diagnosed my problem and…read morefixed it. He is very careful about cleanliness and cleanup after his work. Service from Agnello is always productive and worth it.

We are lucky we have great connections. That said the service is awesome. Great service and the…read morework is top notch. A great "go to" for all our heating and air conditioning needs. Sean W,is a amazing asset to the team. Thank you. MacInnes Clan

Tom and his helper showed up on a Saturday. Quickly diagnosed a bad submersible pump and replaced…read moreit. I was going to schedule a time to do the sump pump since they were the same age, but they just replaced it on the spot. Quick, quality craftsmanship.

Woke up to a cold house. Called George Winston Co., a local buisiness, and they were at my house…read morewithin 2 hours. Dan, the technician, really knew his stuff about my boiler system !! I couldn't be more pleased with the response time and service...they're my "go to" guys from now on !

Super Duper Service! Can't say enough about the professional, expert, and speedy service we…read morereceived. Called Mr. Rick first thing in the morning (on what was promising to be a scorcher of a day) about our air conditioner cutting out. Said he would be passing by my house so would stop in and take a look. He was here within fifteen minutes! Diagnosed the problem very quickly, had the part in his truck so it was switched out with the faulty one and the a/c was on within minutes! The bill was very, very reasonable. Will call again and will recommend his spectacular service to anyone who will listen!

Mr. Rick is very professional with good communication skills to explain why my heater stopped…read moreworking. He worked around my schedule and gave me outstanding service to get my heater up and running. He respected my budget and was more than fair in my charges. Will hire again! VC

Deceptive pricing, I was quoted 575.00 for the work. When…read morethey arrived at my home. They stated the worst case scenario was $1,500

Fast work, but zero professionalism and a refusal to communicate…read more I hired C. Carlin to clear a kitchen clog. While the drain was snaked, the overall experience was a failure in customer service, safety protocol, and basic accountability. The Issues: Safety & Scheduling: I scheduled a 3:00 PM appointment and adjusted my entire workday to ensure I was home. I arrived at 2:55 PM, only to find the crew had already finished and left. They arrived early and entered my home while only my underage son was present. No courtesy call was made to indicate they were ahead of schedule, let alone to ask if it was okay to enter the home without an adult present. When I raised this concern, the office manager told me I should "take responsibility" for my son not announcing he was a minor. It is standard professional practice NOT to enter a home without an adult present. Preventative Care Denied: Because they finished and left before the scheduled time, I missed the opportunity to discuss my concerns regarding my main house trap. Given past basement flooding, I wanted to ensure kitchen debris didn't cause a secondary blockage. I would have gladly paid for an extra 10 minutes of work, but they were gone. My later request for them to return and "finish the job" with a proper consultation was denied. Hostile Customer Service: Every phone interaction was aggressive. The office manager used "being extremely busy" as an excuse for their lack of communication, yet they were flexible scheduling my appointment time when taking my $175. She was more interested in pushing an upsell for a $10/month subscription maintenance program than addressing the fact that her crew left a mess of water and debris on my floor (no shoe covers used). Lack of Leadership/Access: When I requested to speak with the owner to discuss these lapses, I was told quite abruptly, "Well, that's never gonna happen! We don't do that here!" This interaction made it clear that despite the family name, the business is no longer operated with a "family-owned" level of accountability. Customers are shielded from leadership, and valid concerns are met with denial rather than solutions. The Bottom Line: They are efficient at a 10-minute "quick fix," but they charge premium prices ($175) for the bare minimum. If you want a company that respects your schedule, your home, and basic safety boundaries, look elsewhere.

Had 4 ceiling fans installed, GFCI, and attic light installed. Electrician came at scheduled time…read moreand was very efficient, friendly, and worked very neat. Received the bill and charge was very fair. Highly recommend.

Called with a wiring problem I had after trying to replace a couple of old light switches in our…read morehouse. Joe came out and had the problem fixed in no time at all. He was very courteous, professional, and knowledgeable. i would highly recommend Knorr Electric for any electric needs. Dave & Cindy A.

my furnace went out friday night with freezing temperatures. i called them saturday morning at 7…read moream. someone was here, fixed the furnace and was gone by 8:35. jon, the technician was masked, wore booties in the house and was very polite and courteous. could not have asked for better service and outcome - especially after a frigid night. very highly recommend...

Yay for Preece! After requesting quotes from 7 different heating and cooling companies in Erie, and…read moreonly receiving responses from 3 of them, we decided to go with Preece. The sales rep was knowledgeable, friendly, and very low pressure. Preece's prices were amazingly affordable for the service and products we needed. Got the quote the next day and today they finished the job. Prompt, polite, and they cleaned up the mess. Couldn't be happier with this company.

In late November 2021, we had Preece Heating install a new gas boiler. Following its installation,…read moreadditional service calls were needed to adjust the system. Following the final service call, I realized that some personal property items were missing from a storage container which was located adjacent to the boiler installation area. Other than Preece Heating service personnel, no other individuals had access to the basement. Although I have no physical or visual proof that Preece Heating service personnel are in any way responsible for the absence of these items, I do know that the items were present prior to our boiler's installation--and were missing following Preece Heating's final service call. I twice attempted to contact Preece Heating concerning this matter and have received no response. So, whether it be Preece Heating or any other repair/installation service, I strongly recommend that you either have security cameras available to monitor the work being done-- or, maintain a physical presence throughout the repair/installation service. Sometimes trusting the professionalism and ethics of a business concern isn't enough. We learned the lesson the hard way.

I own a local Small Business, The Preppy Pickle and I had lost heat making the store 44 degrees…read moreinside. Dustin, from Card Heating and Cooling went the extra mile to help me today! I highly recommend this company!

Harry and his technicians put in a brand new system for me a few years ago. They switched it from…read morean old oil fired boiler to a new propane system. It was a rather complicated undertaking, removing the old oil tanks etc., in an 1867 farm house. The price was very reasonable especially considering all the work that was done and the top of the line unit they installed. I couldn't be happier! They were all very professional, knowledgeable and genuinely nice people! I have it "cleaned and checked" every fall and it is still running like a top (perfectly). Thank You for a job well done!