Great overall rest stop. Plenty of fast pumps, not far off the highway. The shop is super clean and…read moremodern with a great beer selection. They even have two slot machines by the restrooms (which I see a guy go straight from the urinal to without washing his hands). Next door is a which Wich. They have non ethanol gas but no electric chargers of any sort

I am absolutely furious about what happened here, and I will never stop at this gas station again…read more I regularly travel through this area for work and have been a frequent customer at Caverns Market for gas, food, coffee, and to fill my water bottle. After this experience, I have completely lost my trust and respect for this business. Yesterday, I stopped here for gas, filled my Owala water bottle, and grabbed a coffee before leaving for an hour-long drive to work. After arriving at work, I realized I must have left my bottle at the store when I got my coffee. About four hours later, I got back on the road and drove another hour back to Caverns Market. That's roughly FIVE HOURS total since I had left the bottle there, not the next day, not a week later, but literally just a few hours. When I arrived, an employee told me that she remembered seeing my Owala at the front counter next to the register. So the store had, in fact, found my property and had it in their possession. Then I was told it had simply disappeared. That is what absolutely infuriates me. I understand that I am responsible for my own belongings, and if I had simply left my bottle somewhere and another customer picked it up, that's one thing. But once an employee found my property and it was sitting behind the register, the situation was completely different. I reasonably expected the store to keep it somewhere safe until I could return, especially considering I came back within hours. Instead, I was essentially told, "Yeah, we saw it, but now it's gone." The employees I spoke with were rude, dismissive, and showed virtually no concern about the situation. There was no meaningful attempt to figure out what happened or take responsibility for what had occurred. The customers standing behind me looked genuinely confused and upset on my behalf. Their reactions honestly said everything about how ridiculous the situation was. And yes, I know an Owala is "just a water bottle." But these bottles can cost $30-$40, and that's not even the point. It's the principle. If a business finds a customer's property and keeps it at the register, I expect that business to exercise a basic level of responsibility and care for it. I came back approximately five hours later after making a long commute specifically to retrieve it. The fact that it was apparently there and then somehow "just disappeared" is completely unacceptable to me. I have no idea what happened to my bottle, and I am not going to accuse anyone of taking it without proof. But I can tell you this: the way this situation was handled destroyed my trust in this business. This isn't about $30-$40, It's about accountability, ethics, and how you treat your customers when something goes wrong. I used to regularly stop here. I will never spend another dollar at Caverns Market, and I will absolutely be telling people I know about this experience so they can make their own decision about whether they want to support this business. I have lost all respect and trust for Caverns Market.

Pricey gas unless you are paying cash. Then it just takes it down to average pricing. There are not…read morea ton of pumps but it is easy to get in and out of the parking lot.The inside of the gas/convenience store was pretty chaotic, with a row of slot machines, incense smells in the air and plush animals competing for space with beef jerky. It wouldn't be bad if it were organized like a Q.T. or Casey's and was a bigger space to hold all this stuff. Unfortunately it was more like my daughters closet inside with stuff just strewn about everywhere.

The air pump doesn't work and the staff did not put any sign to make customers aware. Even tho it…read moreis not owned by them, it's on their property. Already submitted a refund request online to get my money back.

Erie feel first and second time we stoped for fuel, could just be residual issues with my history…read more Regardless mission accomplished-great fuel, filled up, great service.

Convenient to the interstate, gas about 30¢ more per gallon than Virginia average. Very clean…read morerestroom. Small convenience store with snacks/drinks.

Convenient gas station off 81. Buchanan exit Easy on and off…read morehighway Citgo gas Quite expensive gas so only get it here if you need it A little store too. Kind of run down but if you really need a convenience store then this might work Sells lottery tickets Ice, soda, Natural gas for grills

A fairly good gas station with fairly good prices. Reasonably clean and I don't have anything…read moreparticularly positive or negative to say about the customer service or the bathrooms.

Nice store and station. Quick fill up and right back on the road. Large selections inside. 12 pumps…read moremeans little or no waiting.

There are a lot of negative reviews here mostly having to do with the employees. Having now been…read morehere myself I can whole heartedly agree that the employees here are straight up Grade A tools. They essentially ignore you while you're at the register because they're talking about their boyfriends or some other baby mamma drama. When you do get their attention they just kind of sneer at you, like how dare you interrupt our conversation.

The employees, a lady that works third shift name heather. one of the best employees to deal with…read morethe public. I've ever dealt with. good, deep fried southern food.

I come here usually every Saturday morning when at lake to get some gas, a drink, and breakfast…read morebiscuit. Great staff and great local stations.

Whoa, when did the prices jump? The breakfast platter was 2.99 now 6.99!? 2 hotdogs and a drink…read more9.99? Yikes! The only reason to eat at a gas station is cheap food! Sadly, we won't be back-not worth the money

I just stopped in for gas and drinks while passing through. No complaints. Easy on/off the…read moreinterstate. The gas pumps were very clean and modern. The store is cute and the staff were friendly enough. I didn't have any problems that other reviewers seem to have faced.

We stopped here to gas up and for a bathroom break. I was excited because I love these kinds of…read morestores. We browsed around a little bit and nothing really stood out to buy. Nothing unique as country stores tend to have. They did have a gigantic cured ham but I wasn't in the market for a ham. The clerk who assisted us was not the friendliest , but I know how to crack through these types of personalities. She ended up actually being ok. The inside of the store was orderly. Just wished it offered more. We had no issues at the pump. And was real close to the main highway, so we jumped right back on the highway to get to Lynchburg before nightfall.