We had a great experience with Pine Environmental when we were having a somewhat stressful experience in our communal home. We were measuring mercury from a broken thermometer that my household and I were becoming quite worried may have been spread around in the affected room and pose an increased risk to anyone living in that room and a potential for affecting all of us by being spread about the house.
The staff I spoke with at Pine were all very helpful, friendly, professional, quick to respond by email and phone and down to earth. They accommodated our needs. I don't have a car, and we choose to not own cars for environmental reasons, so the equipment was brought to our downtown home from their Mississauga location at no extra cost. Pine dropped off the equipment promptly when they said they would. The price they charged for the high quality equipment they provided was very fair. The equipment measured to lower concentrations by an order of magnitude than a competitor lab we used at a fraction of the price and we could do far more measurements and have them downloaded to a computer for ease of record keeping and analysis. Pine erred on under rather than over charging when the equipment was brought a bit earlier and picked up a bit later than required.
We had questions about low readings and I was able to speak to one of their staff experts and was able to have in-depth conversation about the equipment and how to interpret the readings that we were getting in a scientific manner.
We were able to clean up focused areas in the affected bedroom and reassure ourselves that this room and other areas of our home were safe much better than from the other lab service we used at a fraction of the cost.
Thanks so much Pine! We will definitely recommend you and come back to you again!
Best,
Tomislav
The Barley Jar (www.barleyjar.ca) read more