I was forced to go there and was abused by their security people causing bruises because I bought a…read morediet coke and they wanted to take it away. I was hungry and would not give me anything to eat but finally gave me stale crackers. I was discharged without services because I didn't need any. False alarm by police. This place is Medieval

If it's been awhile since you've visited don't bother reaching out for help here. I called to set…read moreup an appointment for sever mental health issues and they said ""sorry your last visit was in 2018 so it's been too long since we have seen you. We also aren't seeing patients because of COVID-19. I would call your general care physician and see if they can recommend someone". No options to to schedule or renew anything or things of that nature. I, a person suffering from mental illness, and as this was my most recent behavioral health provider, was turned away which made me feel hopeless and helpless. If something crazy had happened to me, the ramifications for the employee and the hospital could have been more than a financial issue, but also an issue of reputation. I'm disgusted and suffering so this place gets one star. Mental health is serious and I'll be leaving a similar review anywhere a lot of people will see it.

I have had a great experience here, I have seen the PA for about 3 years now. She is so caring and…read morecompassionate. She is incredibly educated and careful about the medications she prescribes. Love this place (:

I am a previous patient. I went there for about a year. I absolutely LOVED the psychiatrist and PA…read morethat I saw at GLBH, however, their receptionists are HORRIBLE. Not only were they rude and not understanding, but they threatened to remove me as a client if I had to reschedule my appt. after having done so a couple times, even though up until I left, I hadn't had ONE no call-no show. I always called ahead of time and re-scheduled. I was working as a nanny at the time, and I'm sure many mothers understand that things come up, and appointments have to be rescheduled, but this office was not understanding about it at all. The final straw for me was when I missed an appointment (which I completely forgot about under the circumstances) because my grandma had a STROKE. She was 3 hours away from me in the hospital under observation and so of course, I decided to drive to her and make sure she was going to be okay. During my drive, I received a call from the receptionist at GLBH saying I had missed my appointment and through TEARS, I explained why I had forgotten and why I missed the appointment. The receptionist showed NO sympathy whatsoever and decided to go ahead and change me the $50 no-call no-show fee, despite the devastating circumstances. I was completely distraught that I was being charged when the situation was completely out of my control. I asked if it could be waved because I had never had a no-call no-show, but they refused. I decided to leave their practice and find a more understanding and courteous environment to meet my health needs. I refused to pay the $50 fee and now they have increased it because I have not paid it. My credit is terrible, I plan on letting it go to collections because it is complete crap that I would have to pay it to begin with considering what I was going through at the time. I highly suggest finding another office for your mental health needs. I now go to Forest View and they have been much more understanding; do not complain about missed/rescheduled appointments and have always understood when something detrimental comes up.

I called and left a message regarding counseling. Their outgoing message indicated I would receive…read morea return phone call within 24 hours. I'm still waiting 2 weeks later. I won't hold my breath.

All I can say is ask them if they have ever been sued before and what the reason was. This place…read morewas terrible, borderline unethical the way I got treated as a patient and yes, I won my lawsuit. I would have left negative stars if it was an option, by the way. Perhaps they have re-staffed and become a better place that was more about helping people then taking them to the cleaners but I doubt it