Words can not fully express just how thankful I am for Valor ER. We took our 10 year old baby…read moreMargeaux at 4:30 am after noticing she was definitely not acting right and had some bloody diarrhea. They took her back for triage and we met with Dr. Trachtenberg who was very clear on her labs and what he thought was going on. We get home and think everything is ok and then our 15 year old Beaux has even worse symptoms. Blood is everywhere and we are in a panic. We call and say we're headed back up there. This time we met with Dr. Monceaux who evaluated Beaux. They're both diagnosed with gastroenteritis and pancreatitis. From the moment we stepped in the door, every single person we met was so nice and comforting. They explained EVERYTHING and nothing was done without our approval and without us knowing the price. What makes them standout is the heart they have for our babies. They love them like it's their own. They go the extra mile with calling twice a day for updates, texts with financial updates, and pictures 3 times a day. We could call or just drop in and visit with them. We were never rushed or made to feel like a bother. As a pet parent, that peace of mind is PRICELESS. I have never experienced such love and compassion for my kiddos. One of the girls even called after they had been discharged to check on them. I am blown away by their facility and staff who put this scared Mama and Daddy at ease from having to be away from them. Huge shoutout to BEYONCA, BRYANNA, TOPANGA, AND DEMI (just to name a few). You ladies have a gift and a heart for what you do and we can never say thank you enough. We will NEVER take them anywhere else in an emergency. We've been to the one on Line Avenue in the past and never felt a peace about leaving them there. With Valor, we had zero hesitations. I hope to never need them again, but if I do, I won't hesitate and I would never even consider taking them anywhere else. Thank you for taking such good care of our babies and getting them back to good health and home where they belong. This place is a blessing!

This visit was our last ditch effort to save our dog. Even though he passed because he was beyond…read morecritical and we just couldn't let him continue to suffer, I have to acknowledge this staff did everything they could and treated us like family. Their level of communication and compassion were above and beyond and greatly appreciated in such a stressful time. They handled everything with care and we greatly appreciate the effort and time they provided both our dog and us. Thank you for being available on weekends and providing such top notch care for both the animals and the fur baby parents.

I've seen many other bad reviews with similar experiences. I deeply regret not looking before my…read moreDane was put through his experience. For anyone else with similar experiences, I'd highly recommend reporting them to the Louisiana Board of Veterinary Medicine. The form can be found at https://lsbvm.org/wp-content/uploads/Complaint-Form-Licensees.pdf Unethical vet and dangerous practices, money driven instead of having pet's best interest in mind. Full details below, but the worst was: * kenneling my 6' Great Dane in a 3x5 kennel for weeks, while adamantly reassuring me he was happy, healthy, and in a kennel "plenty large enough for him". * being angrily berated by Dr. Colvin, while closed off in a small patient room without additional staff or witnesses. This felt very threatening and honestly quite scary. - Service: Aural hematoma surgery and boarding for my Great Dane - Total paid: $2,250.70 - Key issues: * Surgery failed -- hematoma recurred under their care. * Boarded in 3×5 kennel; tech admitted on the last day that kennel was too small and was the cause of the recurrence. * No post procedure pain meds or antibiotics until requested; outside vet confirmed they were medically needed. * Charged for flea meds on his last day, when he was current on Bravetco and had a seresto collar; charged for an e‑collar that was not not provided. * Dog returned with paw sores from kennels and improper hematoma bandaging causing re‑bleeding. * Dr. Colvin emotionally berated me when I arrived to pick up requested antibiotics and pain meds - I attempted resolution privately; no response was received.

My German Shepard was chewed up pretty good by another dog or a coyote. I bought her in and they…read moretook care of her right away and at a fair price. Great doctor and staff. Thanks, Capt. Tim

I got my Frenchie from Cheryl Fulghum in February 2023. It was an awesome experience. I still keep…read morein touch with Cheryl and send her pictures of my new baby. I highly recommend this business.

Amazing people with amazing pups!!! We got Rex for our handicapped son and his older brother... he…read morehas been an AMAZING addition to our family! CHERYL is truly an awesome human! Very kind, generous and loving!!! You can't go wrong! Cheryl was easy and so accommodating! Anyone who says different is clearly mistaken! They probably just didn't get their way! She also vets the people who are getting pups! This is in NO WAY a puppy mill... if they refused a sale to anyone, there's a reason why!

Caring Vets and staff. They are very good to all the animals--and not bad to their humans either.read more

I've had to lower the star because they've started giving animals rabies shots without asking the…read moreowners permission first, yet still expecting us to pay for it. That's a horrible business practice and is why we left Cornerstone. If you want to recommend a rabies shot then, fine, recommend one. But if you just give our animal a rabies shot without having our permission you should be the ones paying for it because you never had our authorization to do so in the first place. Our animals are indoor-only. Not one has gotten out unless we wanted it to in more than 50 years, and the ones that did go out we did get rabies shots for. But our indoor-only animals do not need a rabies shot. This all seems like a blatant money grab when money is tight enough right now and vets are already too expensive.

My pup has been attending day care at the Cabana since he was 8 weeks old-- wouldn't trust him to…read moreanyone else! He is now over 1yo & Loves to go see his friends!!

This is the best place to bring your dog in Shreveport. The owner Lacey cares about each and…read moreeveryone of the animals left with her. She and her staff go the extra mile to treat your dog like family. I never hesitated to leave my pets with her knowing that they would be taking care of and constantly spoiled. My two pups always love going here, and I have Been unable to find any similar place since we moved away. You will not find anybody that cares as much about your dog as you do as Lacey and her staff, bring your dog here you won't be disappointed. This is the best place to go, Lacey is literally the best of what she does

Very helpful staff and wonderful vet. I never hesitate to call anytime my cats aren't doing too…read morewell.

I found this place while just searching for a place to board my puppy while we went out of town. I…read morewas excited that the price was affordable. My gf dropped off and said he was fine. Upon pick up one of the desk assistants was short and almost a little cold. The lady with the colorful hair was much more friendly and seemed to be happy to be there, help me and answer my questions. I did appreciate that they listened to our training methods we are using with our pup. As owners we did tell them he hadn't never interacted with other dogs other than his litermates but we should've thrown in that even then he was a loner and likes dark and confined places; so he's not lonely just a bit of a loner. The only alarming thing about this experience was that he had an appointment a couple days later and he totally freaked out when we got to the place and around the other dogs. This behavior was completely unfamiliar. We would hate to play the blame game but either he thought we were going to leave him again and he just didn't like the experience of being boarded or something ugly happened while he was there. We decided no more boarding places for him, he will stay with a friend of ours from now on when we do go out of town.

I had a very difficult time in deciding to post this or not…read more This luxury resort for dogs entitled "Lap of Luxury" is really no more than a place for your pet to sleep. The place is clean and the rooms the pets stay in, are clean, and appear comfortable for your pet. Here's the reason for the two stars...they get almost zero interaction with anyone. They get taken out like once every three or four hours for about 7 to 8 minutes. That's it. My dog stayed here for four days, and she spent the entire 4 days waiting at the door for that precious 7 or 8 minutes. It was heartbreaking. I know this because they had a camera in her "suite". It was the saddest thing I have ever seen. I recorded her entire visit and I wish I had never done that. She was sad, lonely and at some point during the four days, simply gave up and just lay on the rug on the floor looking out, hour after hour. She was lucky enough to have a window. Have you seen the one's without a window? I cannot imagine how lonely those poor dogs must be. I just simply can't believe the staff is too busy to take the dogs out more often, or spend a few minutes with them. They charge enough money to perhaps hire more staff or a more attentive staff. If you want a safe, warm environment, this is it. If you want your dog to be stimulated, played with, taken outdoors, and talked to...pass this place by. Do your research, watch the camera on their website. Don't watch it for a few minutes..leave it up on your computer and check back every once in a while. You will definitely see what I mean.

It doesn't look like much from the outside, but I love boarding my dog here. Rates are reasonable…read moreand everyone's so nice. They're also not discriminating against certain breeds, my larger mixed breed that would be deemed aggressive by most places was accepted without question. The guy seemed very knowledgeable about dogs, I think he mentioned he was previously a dog trainer. They also post on Facebook regularly which is nice. I'll be back!