I don't think I've ever had a better customer service experience. We went in for a weed eater to…read morebuy an American made brand and I'm so glad we stopped by. They had an incredible selection to choose from. Victoria was so nice and made everything so easy. Worth the drive if you are in the surrounding areas and I am proud to say it's in my local community.

Great people, great products , Mikes a real nice man.go see him and buy something!if not just go…read morelook

Dropped my generator off last week and Rick had it ready Monday but I couldn't get there till…read moretoday. He tuned it up, replaced the carb, field lines, peacock, filters and checked the output. All for a great price. He's my go to guy for all my ship, yard and vehicle maintenance and repair. Quality work all the time. Highly recommend.

Very knowledgeable and fair price for any repairs! He always explains everything in laymen's terms…read moretoo so I can always understand exactly what he is going to do or has done. Great guy and great service!

Total rip off. Called to have a new blade installed on my lawnmower. I couldn't get the old blade…read moreoff because of a seized bolt. I was quoted on the phone $50 and if I dropped it off, it would be ready by the end of day. I got a call about 3:30pm that the mower was ready and the price is $65 CASH ONLY. I asked why the increase in price and the front desk lady said that he had a hard time with the bolt. I said ok, I'm on my way. When I got there, the mower wasn't ready because he tipped the mower upside down and got oil in the carburetor and air filter and he was cleaning them. Another half hour passed as he finished cleaning his mess and then he helped me load my mower. When I got home, I checked the new blade and to my amazement, he installed an old blade on my mower. I paid $65 for him to clean the oil out of the carburetor and replace my good air filter with a piece of cheap foam both of which wasn't the reason I brought the mower in. I called him when I got home and was told for an additional $40, he will install a new lawn mower blade. WHAT??? That's the only reason why I brought my mower there in the first place. Oldest trick in the book...bait and switch. Don't patronize this place. They seem like tweekers.

Great experience from these guys! Highly recommend. Very friendly and helpful even though all I was…read moreneeding was a blade sharpened. I just happened to be in the area when I needed the blade sharpened, but I'll definitely make the drive back there for any future mower service needs I have.

I bought my riding lawn mower from them in 2018 a Cub Cadet. The lawn mower has been great until…read morenow. So I took it in for service. They had it for a month and said all was wrong with it was the carburetor. I paid $250.00 and took it home. I mowed For about 15 or 20 minutes and it got hot and quit. I called Pro Power to tell them and was on hold for 30 minutes. I finally just drove up there. I talked to the owner Glenn and he assured me he would get the mower in and get it fixed. They had the mower for 2 weeks and hadn't even started working on it. I went and got the mower and I told them I was taking it somewhere else. they were rude and would hardly speak. No customer service at all. Will not be back

I dropped off a mower to get the blade sharpened and the associate stated they would have it by the…read moreend of the week. Fast forward four weeks later and it still had not been completed and no one had reached out regarding the delay. Came by a month and a week later and was told it would it would be sharpened next that day. I had to leave the store and said I would come back the next day. Turns out the mechanic had some personal problem the moment I left the store. Now, I'm an understanding person and know that things happen. All they had to do was give a call to let me know. I show up to today and was given a number of excuses as to why it wasn't sharpened yet. The mechanic tried to argue with me about why it wasn't completed when I decided to just take the mower back. Half-hearted apologies fell short, guys. Just basic customer service would have easily solved the issue.

Longtime fan of Tractor Bob's! I purchased a new tractor…read morealong with many implements. I have used the parts department and service and all were excellent. So why did I change my 5 stars to 2 stars? After a pleasant call and working out a deal on the phone, I loaded up my trailer to pick up my purchase. Well, the deal changed by $149 and exceeded my limit. Kermit denied what he said on the phone. It wasn't really the money as much as the disrespect. I guess it makes a difference when the owner is not on site. In fairness he sent a text offering to accept a check for the original amount if I would come back. I already spent 3 hours on this, so I countered I would have a check ready if he delivered. No answer..... I'll include my original review from my previous visits below. Awesome Yanmar dealer. Carries Husqvarna too. Just used the service department. Just as awesome as Sales and Parts. Sad how things change.

Everything went well! I did it all over the phone! They're 100mi away, but feel like Adolf…read morecommunicated well, so there were no surprises! I passed on the 0% for 48mos financing and opted for one of their other financing options. Neither of the banks I do business with could come close to the interest rate. No hidden fees, either!

After the yard guy, AKA Teenaged Boy, got finished chopping stones with my axe I thought I'd have…read moreto replace it. So I brought it to my go-to mower repair man. Having sharpened my mower blade in the past I thought I would see if he could revive this poor axe. He did and more. I have to be careful and not chop myself. This thing is sharp!!

This company services our lawn mower each year; we've had nothing but great service and fast…read moreturnaround here. Cheap? No, but worth every penny charged.

I bought a Yanmar Tractor at Tractor Bob's last year & The customer service I've experienced from…read moreNeil, Kristi, & the staff is second to none. I received the best deal with the tractor, trailer, & implements I purchased. I would highly recommend them & will not buy a tractor or have it serviced anywhere else! Thank You Tractor Bob's!!!

Outstanding place of business. Tractor Bob's is in it for the long haul customers. They will do…read moreyou right every time. I have spent almost 35k with them over the last several years and I am astounding by their customer service. Kristi, Niel and Brooks treat you like your the only customer they have. Top notch business. If you need a tractor or lawn mower...go see Tractor Bob's!