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    2 months ago

    Helpful 1
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    1 month ago

    great company, very help and informative. very smooth dealings with this company definitely will continue to use

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    Pro Power Equipment

    Pro Power Equipment

    1.8
    (14 reviews)

    I bought my riding lawn mower from them in 2018 a Cub Cadet. The lawn mower has been great until…read morenow. So I took it in for service. They had it for a month and said all was wrong with it was the carburetor. I paid $250.00 and took it home. I mowed For about 15 or 20 minutes and it got hot and quit. I called Pro Power to tell them and was on hold for 30 minutes. I finally just drove up there. I talked to the owner Glenn and he assured me he would get the mower in and get it fixed. They had the mower for 2 weeks and hadn't even started working on it. I went and got the mower and I told them I was taking it somewhere else. they were rude and would hardly speak. No customer service at all. Will not be back

    I dropped off a mower to get the blade sharpened and the associate stated they would have it by the…read moreend of the week. Fast forward four weeks later and it still had not been completed and no one had reached out regarding the delay. Came by a month and a week later and was told it would it would be sharpened next that day. I had to leave the store and said I would come back the next day. Turns out the mechanic had some personal problem the moment I left the store. Now, I'm an understanding person and know that things happen. All they had to do was give a call to let me know. I show up to today and was given a number of excuses as to why it wasn't sharpened yet. The mechanic tried to argue with me about why it wasn't completed when I decided to just take the mower back. Half-hearted apologies fell short, guys. Just basic customer service would have easily solved the issue.

    Central New Holland of Edmond

    Central New Holland of Edmond

    2.8
    (6 reviews)

    New Holland (i35/Waterloo) knows what they are talking about. Quickly got my mower in for service…read moreand returned in one business day. Kim was friendly and knowledgeable to walk me through preventative maintenance questions. Overall, a great experience.

    I had issues with my TZ24DA in the transmission. Of course when I loaded it up on the trailer,…read moreeverything seemed to be operating OK, but I knew there was a problem in the unit. Took it in, knew it would be at least a month or more before they could even look at it. OK. With a hydrostatic transmission, fluid is important. They recommended all the fluids be changed. I somewhat hesitantly agreed knowing this would be roughly $800 as estimated. After they were done, they said the problem was still there. I figured it would be. They told me the cost to just break the tractor down to the transmission and then back; $3000. That doesn't include fixing the issue in the transmission and the labor. I rejected the additional work and decided to do the labor/repair on my own. I had a few options. When I went to pick up the tractor and was told the cost was $1041, I was a bit surprised, and a little disgusted. "They had to put things back together." After I paid the fee, I just happened to start talking to one of the Techs as another was bringing the tractor out. When he figured out the small tractor was mine, he showed me a small piece of metal that he pulled out of the filter area. This was the first time I heard of this detail. After thinking on this a couple days, I called back to the Service. I asked after the Tech found a small piece of metal in the transmission, obviously knowing something was broke inside, why would you put a $100 worth of oil in and two new filters on the unit when it obviously has to be taken apart to be fully repaired? "Well, we couldn't move it without the oil in it, to see if it worked" was the response, or something very close to that. My opinion, at the point of finding a piece of metal in the transmission that obviously shouldn't be there, at least at the bottom of the transmission, you stop any more progress and call the customer. You know at that point the transmission has to be opened up. A small tractor can be moved and even loaded on a trailer without being under it's own power. Now I will not only have to purchase new parts needed (expected), but I will have to pay for more oil and filters as I'm not re-using filters/oil with small pieces of metal from the damaged PTO clutch assembly. Although they are the local dealer, not going back there for the PTO clutch assembly I need to do the real repair. Won't be going back for anything. With the second call, I gave them a chance to remedy the problem!

    LKC Equipment - welldrilling - Updated June 2026

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