quick, friendly, so helpful best insurance agent ever! if you need insurance - this is the agent to…read morecall. ward roland for president!!!

Spent at least 1 hour w/agent when I moved here in April. Despite all efforts, the DMV was NOT…read morenotified I had no lapse in insurance. Gave agent call; it was going to be handled. Yeah, right! Received notice from DMV that their first notice to me was without response and they cancelled my registration; imposed a fine and stated I cannot drive my car until this is resolved. Called agent who at the very first meeting when I asked, "why should I pay State Farm more than Geico is charging?" The agent responded, "because you have me." Good salesman. Bad, bad, agent. As Gomer Pyle might say, "shame, shame, shame, shame, shame."

excellent work always in connection local or regional…read more prompts performance in office visits very friendly and professional

Great insurance agent who really cares about her clients! She's proactive and was really helpful…read morewhen buying a new home AND a new car. Her team got everyone we needed together right away.

After multiple surgeries Rob has been the only professional medical provider that has spent enough…read moretime with my wife to develop a plan to relieve her pain. We would recommend him to anyone. Highly professional, caring medical provider!

Wow...I read the other reviews and thought, I need to interject my own observations…read more First, TY Ms. Cynthia in outpt. reg on 1/4/18 for your kindness at 6am. TY Ms. Rita for being gentle when doing my diagnostic on1/4. Lastly, TY Angela at the desk @ the back/neck clinic for checking me in due to long line. E1 made my day even better! Second, YES it is almost impossible to get them on the phone. I have been trying to call for 3 hrs now. I seldom leave messages because I seldom get a timely call back. BUT when I do reach them...they are the BEST at scheduling me quickly and answering questions. Third, Steve Collins...Shout Out....is always friendly, even when I am not. He spends as much time with me as needed. Unfortunately, I still have a great degree of pain but it is NOT from my providers^ lack of effort. I appreciate his due diligence since these medications can be lethal. When my pain gets below 5...I will come bk and give them 5*

Working with Rita Hairston, Annie Moorefield, and the entire Crosscountry Mortgage team in Moore…read morecounty NC was smooth, straightforward, and low stress. They were always available to answer my questions, explained every step clearly, and kept me informed throughout the process. The Hairston team closed my VA loan in about 21 days which is impressive. Rita and her team were always one phone call, text, or email away and very responsive. I highly recommend their mortgage services and would absolutely use them again.

Working with Rita Hairston was nothing short of exceptional…read more Rita operates at a level that immediately separates her from the average mortgage broker. She is sharp, detail-oriented, and completely unflappable. Exactly who you want handling one of the largest financial decisions of your life. From day one, she laid out the process clearly, anticipated issues before they became problems, and executed with precision. Her communication is outstanding. Clear timelines, honest answers, and zero hand-holding nonsense: just calm, competent leadership throughout the entire transaction. When complexities arose, Rita didn't panic, deflect, or delay. She solved them. Quietly. Efficiently. Correctly. What impressed me most was her integrity and advocacy. Rita is not there to "push a loan." She is there to protect her client. She explains options in plain language, flags risks early, and ensures you understand the why behind every decision. That level of transparency builds immediate trust. If you are buying or refinancing in Pinehurst or the surrounding area and want a mortgage broker who is disciplined, responsive, and relentlessly professional, Rita Hairston is the one. I would work with her again without hesitation and recommend her to family, friends, and business partners with absolute confidence. Best mortgage broker I've ever worked with. Full stop.

SECU is the best bank in the world. They are always professional and helpful and answer all…read morequestions with complete details and do so happily

We have been with state farm for 20 years and I had an accident in my truck and was told that I…read moredidn't have rental insurance I told him they were mistaken because we just had an accident in the other car and we got a rental for it, They inform me that they couldn't even find where we had originally started the insurance for our vehicles And because it was on the same policy doesn't necessarily mean that both of them have rental insurance. I don't know how that's possible but she informed me that they would not be paying for the rental car and is my responsibility to check my policy every 6 months to make sure it's correct and there is nothing they could do for me I will tell you this much I will never ever use State farm again I've heard other horror stories but until recently I've never had to file a claim when we followed one with the other car it went fine 20 years and there's nothing they could do for me. That's the kind of customer service you can expect

My family and I have been with Jared for a few years now and I'm very happy with every service. I…read morehave thank you to their great team.

I opted to transfer my business to another agent after this agent's office messed up my homeowner's…read morepolicy. If you can imagine not having home owner's insurance due to their negligence. The issue started back in July. I always pay the homeowners for the full year and I pay the auto insurance every 6 months. Charles was not in the office and the lady working in the office said she could make the payment. She took the payment information but said that the homeowners were not due, which I thought was odd, so she only took payment for the 6 months of the auto policy. I am not sure how she applied the payment, because I received the proof of ins. cards in the mail, but then received notice that my auto policy would be canceled if payment was not made, it was set to expire within 18 days from the date of that notice. I received that on the weekend, so I called the toll free cust. # and they said they could not see the payment. Then they saw it, but for some reason, it was not applied to the right item. So that started my frustration and having to call Charle's office so many times. I literally had to call multiple times during the day and would get voicemail. The same lady that made the error that initiated all of these issues finally answered at one point and I explained my concerns. I explained about the homeowners and she said my policy had gone up a few hundred dollars and that I'd need to provide some type of proof of how close the hydrants are on the property to get a lower rate. So I jumped through hoops and called the local fire dept. they provided me with what was requested. Basically long story short, this lead to a ton more of calls back and forth to where I'm at now with it being October, my homeowners is still pending. I literally would call multiple times during the course of the day, even calling one day shortly after 9 am on a week day and getting the message that the office was not open yet. I called many times and got the same message. I cannot believe the lack of professionalism in contrast to how it "seemed" when I first started dong business with State Farm. A customer should NOT have to call so many times due to an error caused by State Farm staff. I literally would call customer service and then they'd have to call the office. This issue originated back in July and it is now October and it is still in the process of being rectified. 3 months and my homeowners is still in limbo!!!!!!!!!!!!!!!!!!!! Deplorable business practices and I am alerting BBB, Consumer Affairs and everyone about this. I will never do business with Charles Oxendine's office. I requested to have all of my business transferred to another office as this is completely unacceptable. I cannot believe the lack of professional courtesy and the lack of concern he has for his customers, it even goes back to him not having his office call or follow up after something as problematic as this. I am going to complain to corporate, because I'm seeing that I am not the only one to experience such horrific follow up on something as them rectifying their own issues. Update as of 10/22/16: I was looking at my bank statement and I was charged $137.11 on 10/19/16 for a payment plan. Since I've been with SF, I have NEVER had a payment plan, I pay my premiums in full, so this was an error. I called customer service and they could not find any record of this, but it would NOT surprise me if it is another error by Charle's Oxendine's office as a parting gift, since I transferred all of my accounts to another SF agent. If in fact that I find out that is the case, I am going to Charle's supervisor or whomever is over his supervisor's head, because this would be the last of many issues that I've had and the fact that I've had to exhaust so much effort to resolve this bs is ridiculous.

Cynthia was a great help today !! All the staff their are friendly and very helpful defitnally a…read morestress reliever !