I have been overwhelmed by the compassion, care, and attention to detail in the aftermath of losing…read morea beloved girl, our Lola. Eric, the owner, took care of us personally and I'm not embarassed to admit that I collapsed in his arms in tears when he showed up with her cremains, nose and paw prints, commemorative decorations, and more. She passed on the 20th and this company goes above and beyond to offer genuine care and services in the aftermath of what can feel like overwhelming grief. Eric and his company are doing God's work. You cannot choose a better company. PS Just realized that all of this care, all of this service was even more above-and-beyond: they didn't have a credit card on file for me and thus I had not paid a dime for anything. I had to reach out to THEM to ask if I'd paid. This is an exceptional company. Truly.

I really did not want to leave a bad review, but I just got finished euthanizing my baby, my…read morecompanion for 14 years, just to have the crematorium I had scheduled an appointment with to pick up his remains and cremate him not show up. I had sent them a photo for his urn and everything when I scheduled the appointment. When I called to find out what the delay was and they seemed to act as they didn't even know I had an appointment. I scheduled the appointment with the owner Eric Hicks by phone 2 weeks before. The gentleman that I spoke with at the time of appointment was not the owner. He told me they could send someone out now, but luckily my veterinarian was still at my house and was able to take him and have him cremated with them. Shout out to Oakes Animal Hospital in Winston Salem for providing me in home euthanasia and cremation services. They are one of the few veterinary hospitals that provides these services for established clients. I have used Serenity Pet before and even recommended them to my aunt when she had to euthanize her dog. She even used their in home euthanasia services. Which I did not because use, because my dog had a lot of anxiety and was comfortable with his veterinarian. My aunt was very pleased with Serenity services and so was I. I am disappointed that now I am not getting the items that came with the services Serenity offered. You have to understand I was emotionally wrecked and could not wait for 20-30 min for them to come. I'm writing this review mainly because they didn't even seem to care to enough to apologize for the mix up. When they text to use storms as an excuse for not being there. Which would be understandable if they had call, but I got the feeling they weren't coming in the first place. Like my appointment didn't exist. I did text them back to let them know my veterinarian was handling it and I had already told them that when I called. Their response was "Ok". No sorry for the inconvenience on one of the worst days of your life. I have used a few pet crematorium before and have never been treated with so little respect on a already difficult day. I choose Serenity Pet because they are still privately owned. Where everyone I've used in the past is now owned by a corporation. This was a very disappointing experience that I did not expect to have.

I cannot praise Steve enough for his kindness and compassion during a tragic time for our family…read more Our sweet boy, Boss, was killed by a car Tuesday night, the week of thanksgiving, we found him around 11 pm on the side of the road. Not knowing what to do in a panic, I googled pet cremation and came across Carolina Pet Cremation. On the website it said 24 hour service was available and you could call or text anytime. I honestly didn't expect an answer this late, the day before a holiday, or to be able to take him anywhere that late but I texted to see and almost immediately he responded. Steve said he'd wait there for us to arrive (we were an hour away), it was after 1 am when we finally arrived. Steve was so patient and kind with us. We said our goodbyes and handed out sweet boy over to him. He had Boss ready by 2 pm on the next day before he left to go out of town. Our Bossie Boy was 10 years old. He may have been small but his place in our heart is huge.

Giles died on Christmas day, and it was warm, I was so upset I almost used the other service…read morebecause they said they picked up, but it turns out they were deceptive about prices and they had two very bad stories in the reviews. So I called Steve and got him directly. He told me to take Giles to a local vets Carefirst, that he uses for his facility. I took him there the next day, They were so kind to me, let me have as much time as I needed, held me and let me tell stories. They held Steve in the highest regard. I didn't expect all I got, besides the personal care for me, I got what you see in the pictures that have been posted. I would recommend this a thousand times!

I never thought I would be reviewing a pet cremation organization. I am brokenhearted to share that…read moremy pet goats were mauled to death by neighborhood dogs off leash. The goats were larger than a large dog, and we were unable to bury them on our property due to their size. We called our veterinarian, and they recommended Companah. When I called, Sean spoke with me in the gentlest and most compassionate voice. He outlined our options and made an immediate appointment for our goats. We drove down to the location, and we were greeted by the sweetest, most gentle young women. The first thing they said was that they were sorry for my loss. I seem to recall a gentle hug. They brought out carts and carefully loaded the goats. They spoke with me about our options for aftercare for the goats. In a few days, we received a message that our goats were ready to go home. I drove up and picked up the packages. The young woman again was so deeply kind and gentle. I was overwhelmed with the quality and craftsmanship of the memorial pieces I bought to remember my goats. I kept waiting for someone to make fun of me for wanting to preserve the goats in this way, to tell me it was silly or unnecessary. But the entire staff treated me like I had lost a family member, an aunt, a mother, a father. I did lose two family members. The staff at Companah Pet Cremation and Aftercare treated me with dignity and respect. I did not get anyone's names; I was too broken. But thank you to the wonderful staff for taking care of my pets with such care and dignity.

Sadly, I required the services of a pet crematorium. Companah staff were wonderful. I spoke with…read moreSean who assisted me with arrangements for my beloved dachshund, Count Dinker. Sean was compassionate, kind and helpful during a very difficult time. Sean helped me work through my decisions, sending me urn pictures with inscriptions and was very patient while I made the final arrangements. Hal met me to pick up my sweet Dinker for cremation. Hal was kind, sympathetic and held my sweet boy with care as if Dinker was his own pet. Companah's understanding the depth of my loss, professionalism and compassion gave me comfort in knowing I had entrusted my beloved Dinker to good caring people, a quality company.

Charles is very caring & took time so as not to feel rushed in saying goodbye. He made a difficult…read morething less painful more dignified.

Great service and great people. They helped our family out a lot during our time of need when our…read morefat passed away.

We lost Buddy last Saturday morning and Serenity Pets picked him up within a couple hours, and…read morereturned him to us with a beautiful urn with custom name tag by Thursday. Pricing is more than fair and excellent customer service. I HIGHLY recommend them!

We lost our little Schnitzel last week, and after looking at the reviews, we decided to call…read moreSerenity Pets. We have not had to deal with the cremation of a furry family member before, and it was an especially difficult time for us. Dave was very polite and professional, and made things a little easier for us. Obviously it's not something that I would want to go through again, but the next time we need to do this, I know exactly who I'm calling.

I was given the task of having a family member's beloved dog cremated. A coworker recommended…read moreUwharrie Pet Cremation service. I called them and a very sympathetic gentleman named, Jason explained the entire process and my every option. He gave me a price over the phone. He explained to me that their service includes pickup of the pet anywhere in Stanly. Since I am located in Cabarrus he allowed me to bring the dog to him. He was punctual. He was caring and kind. Everything happened exactly as said they would. The cremated remains were returned in a wooden urn with the name engraved on the top. He also made plaster footprints as a keepsake. Along with the urn we received a certificate of cremation. If you ever have the need to have a pet cremated I highly recommend Uwharrie Pet Cremation services.

We had to make the heartbreaking decision to let our sweet dog, Henry, take his final rest. Henry…read morewas so deeply loved and truly the best boy. We entrusted Paws Remembered with his aquamation, and we couldn't have asked for more compassionate care. Brad showed us such kindness, patiently guiding us through every decision we had to make. Even in the midst of our grief, it genuinely felt like we were leaving Henry in the care of a trusted friend. We are incredibly grateful for the work Paws Remembered does and for the love, dignity, and respect they showed both our beloved Henry and our family. We highly recommend them to anyone who wants their pet to be treated with exceptional compassion during one of life's hardest goodbyes.

I want to thank Brad for coming out to Smithfield right away to take our boy, Groot. Nobody else…read morewould come to us, and Groot was a big dog. I'm a fan of aqua cremation and the price was very reasonable. I highly recommend Paws Remembered.

We lost our baby a little over a week ago , I just picked her ashes up today , & was beyond…read more touched and grateful at the beautiful job they did... they gave us a vile of her hair , a beautiful keychain, a beautiful card with her paw print , her paw print that was set in clay, and the beautiful urn with exactly what we wanted inscribed. They were so caring & professional on the phone , I was too devistated wen they asked what I wanted inscribed on the urn, I said not to put anything, because I just couldn't deal with it , but I'm so thankful he took his time talking to me & made some suggestions... because it came out perfect.. we can't thank you enough for your kindness, compassion, and the beautiful job you did for our baby "Holly" (Bun-Bun)

Thank you to Halo and Wings Cremation for taking such tender care of our pug, Max. Losing him broke…read moreour hearts, but your kindness made it easier. You explained every step, answered all our questions, and treated Max like family. We will be forever grateful. Thank you from the Applewhite/Emberton family

I may be a bit biased in my review due to the fact that I was a Vet tech in high school, but I was…read morethoroughly impressed with Southeastern Pet Cremation's services. I say this because I remember receiving animals that were cremated in simple paper boxes wrapped in plastic wrap. This was not the experience I had as a pet owner with this company, however. I recently had to put my cat down and called Coastal Mobile Veterinary Clinic (another wonderful service). Dr. Hanson recommended Southeastern as a resource for my animal's cremation. The price was very affordable and the care that they took was really special. They placed my dear's ashes in a simple wooden box, attached a sprig of Rosemary with a card (for remembrance), signed a very kind and not sappy note card thanking me for my service, and also made a cast (like a Christmas ornament) of my cat's paw out of plaster of paris. All of these extras I was not expecting, but deeply touched me and helped me feel like they really cared about my cat.

Worst cremation service out there, use Perkins instead! Came to my house with a truck and no…read morepadding in the bed so my poor cat was basically treated like roadkill. Then the guy proceeded to ask why my wife didn't want to get dolled up and come outside since she made the call but she was still balling her eyes out. Should've decked the idiot and took my cat back but I made the mistake to let them proceed. Still got my cats ashes back but not his blanket that he was wrapped in bc they wanted to burn that also, so lesson learned the hard way. Don't use this service!

Unless your pet has a severe emergency, don't go there. My dog was sick and hadn't eaten in 4 days…read moreSeveral days earlier, we saw our local vet who gave my dog a shot for nausea. By Saturday, he still wasn't eating and our vet is closed on the weekend I do understand that this hospital operates on a triage system so I was prepared to wait. After sitting in an exam room for 2 hours, I told them I was leaving. They said that there had already been several emergencies ahead of me that they were working on. I had called them before driving over because it was 20 miles from my house and a lot of traffic to get there.

We had to unexpectedly put our cat to sleep at this hospital. All the staff, but especially Amanda…read morewas amazing, and went above and beyond for us. She walked us through every single part of the process, answered every question we had, gave us the time and space to grieve, and treated us and our cat with the upmost respect and dignity. She had genuine compassion. She made a horrible day a little more bearable. Thank you to Amanda and all the staff here - we are grateful.