1. Pink Bus AZ

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    Buckeye, AZ

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    Pink Bus AZ

    5.0 (1 review)
    Open Open 24 hours

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    11 years ago

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    Platinum Rides

    (44 reviews)

    So disgusted and disappointed I hate when I feel like I'm being ripped off. I will spread the Word…read moreall over so others don't experience my disgust. The company I used to book the party bus "platinum ride limos" apparently just like to rip ppl off and take there money. They are the most unprofessional people I have ever dealt with. I was late 15 mins from being dropped back off which the driver was aware of and stated not to worry. I checked my credit card and They charged me an additional $135, which was a full hour fee for services they DID NOT provide. Once I saw this additional charge on top of all that I spent for there services not to mention leaving the driver a Big Tip Just to basically be dropped off. I called the owner who basically implied that money meant more to him then his customers or future business of others would. I personally will spread this throughout Arizona. DO NOT BOOK WITH THEM TRUST ME. If I could give a negative star I would, no need and sending a pretend response on the bottom of the review actting surprised or as if your company had no knowledge of this. Better yet Attempting to make fellow yelpers believe differently. I attempted and spent majority of my morning conversing about this with your company who could careless. It was very clear to me speaking with management that you could careless about your customers. Sad to see people could careless about customer service, dignity, and the good of there so called businesses. ANOTHER EDIT-AFTER I WROTE THIS REVIEW THE OWNER "FRANK"DECIDED TO CALL AND MAKE THREAT TO REMOVE THIS REVIEW OR ELSE. NOT TO MENTION ADDITIONAL HARRASMENT TRUST ME AND BOOK ELSE WHERE.

    We used them last weekend for our annual Christmas event…read more Reserved their largest party bus- a "42" person party bus. LUCKILY, we had 8 people who were sick and couldn't make the event. There was barely enough room for the 34 people we did have. We might have had enough room for two more very small sized people, but nowhere near 42 people would've fit on that bus. The driver did a good job getting us to our different stops. He was nice and polite. The only issue that is out of line and ridiculous as all heck is the mandatory 20% tip that is due BEFORE YOUR EVENT EVEN HAPPENS. (Approx $350 for our event) If the service is not stellar, it doesn't matter, because we've already paid the tip-they've really got no incentive to do a good job. Luckily we had no problem. Please note that on the contract, the tip is referred to as the "tip". On the receipt, the tip is referred to as a "service charge". The driver may or may not try and tell you that there was no "tip"applied, and request a tip in cash at the end of the night. We almost double tipped our driver because he said there was no "tip" added on the card...... That's because the wording is changed from "TIP" to reflect a "service fee" on the receipt instead. Then we were told the "service fee" was actually a "delivery fee", NOT a tip. Wait, huh?! That seems a little shady to me. Maybe this is normal practice in this line of business. Or just this company-- Bottom line- 20% TIP IS MANDATORY BEFORE YOUR EVENT, so don't get confused after a rip-roaring night on the town and tip additionally, unless of course, you want to. Now you know. Overall they did a good job. But I will admit, I had already been practicing my small claims court case inside my head for bogus tip charge and bad service. Luckily, we won't be going to court.

    Pink Bus AZ - partybusrentals - Updated July 2026

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