There is likely not enough space for me to begin to list the multitude of issues I have had with this company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying. read more

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Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked for a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come! read more

I am extremely satisfied with the work that Kia and Alyssa did at my home today! Very professional and thorough and at an affordable rate. I look forward to the next visit. read more

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I have a home that I rent on airbnb and have started using Pink as my "Klean Team". We sat down and put together a customized plan for the different types of cleanings that will be needed and so far I couldnt be happier. They did an amazing job our first cleaning and Im sure will continue to do so going forward. Very happy to have them be a part of our process. Highly recommend! read more

Service requested was completed with high quality and value!! I highly recommend Pink Kleaninh team!!

I would definitely recommend Pink Kleaning for your home. They are very easy to get in touch with to set up your cleaning appointment and get back to you quickly and efficiently. Kia and Alyssa did a wonderful job cleaning my house and accomplished everything they said they would do. I have had other cleaning services that did not do everything Pink Kleaning includes in their services. I have been very satisfied with Pink Kleaning and am very happy that I found them to clean my home. They go over and beyond in their service. You won't be disappointed! read more

OMG!!! My parents could not be happier with the results of the cleaning service provided by Kia and Alyssa last Thursday. They were very efficient, courteous, and highly motivated to provide the best service possible. They worked diligently starting from top to bottom... leaving all nooks and crannies dust free! My parent's home was immaculate when they were done. We would highly recommend PINK Kleaning! Thank you for a fantastic job, Kia and Alyssa! Y'all are the best! read more

OMG ! When I say SUCH AN AMAZING EXPERIENCE!!!!!! My home looks FANTASTIC! Smells AMAZING! && feels so much like HOME !!!!!! Me being pregnant it has been difficult for me to keep everything together and these wonderful ladies came right in and gave me a peace of mind in a way that is unexplainable!!!!! I am FORSURE booking with them again and I 100% RECOMMEND booking with them! read more

I am incredibly happy with this cleaning service. From the initial consultation they have been excellent with communication and scheduling, and they are so friendly and easy to work with! The quality of clean is top tier, they work efficiently but without rushing, and my home is always left sparkling and smelling great! I cannot recommend them enough! If you are on the fence about hiring a cleaning service, just try the Pink Kleaning team and you will be very happy! read more