I met with Leah this week for help with a policy and found her very knowledgeable and professional…read more She was able to cut through the red tape for me in minutes and get me the right policy. I am delighted with their services and would highly recommend them!

I own and operate two businesses and was I was referred to this insurance office for help with…read morehealth insurance options. Was looking for help for several persons. Once I submitted everything they needed to begin looking to see what my options were, then ensured me they would be in touch. Never heard a word. I realize during these ever changing health insurance days that this office would be busy. Therefore I gave them 3 chances to respond to emails over a month to a month and a half later. Only to receive a response to one email. My advice to anyone would be to STAY AWAY from this incredibly unprofessional office! I wasted over a month entrusting that this office was working for my best interest and was sadly disappointed in this referel.

Absolutely outstanding service. They have provided bookkeeping and tax services for my companies…read morefor years as well as done the taxes for my daughters. Very attentive to my needs and most importantly, as a world class procrastinator, they help keep me on my toes with regular communication regarding deadlines. I never have any difficulty reaching a live person during business hours and on the rare occasion that I have to leave a voicemail, they almost always get back to me the same day. That is very helpful for me as I quickly move from one task to the next and lose my way if I cannot close out a particular task. Their knowledge of current tax law has saved me more money than I can accurately quantify and they seem to really enjoy doing their job.

I wasn't in love with this business. At first, they were great, they gave me documents to get…read moreprepared, although they were for the wrong tax year. They have a secure server where you upload your documents, which is nice. You don't have to go into the office if you don't want, which is also nice. That's really where it ends. We were told that if we got our documents in by a certain date that they would be filed by the deadline. I literally submitted them the day that they said. They emailed about a week later saying they need my Social and my husbands in order to submit an extension. I totally understood because I did get it in at the deadline. So, fast forward to the day before tax deadline and they request a pin from me. I had no idea I needed a pin to submit my taxes electronically. So I tried getting it through the IRS, they said they can't give them out, long story, so I needed to file via paper. Okay, well that sucks, but it is what it is. I would have waited for the pin to come by mail and file electronically, but when I asked about the extension filed, the office said they couldn't file the extension because they needed a pin, even though I had an email from them from the week before stating they had filed the extension already. When I brought up my concerns, I heard NOTHING, literally no response from them. In addition to this, I was copied on an email in which someones social was included in the email. I replied that it was sent to the wrong email and immediately deleted all record of the email, because I know I would be angry if I knew my social was being sent through email. Ultimately, I will not be using this company again. I would also ensure that everything is filed and completed prior to payment, I didn't, and I regret it. Poor customer service in the end.

I stumbled upon Alex and Maxx merchants when I walked by his office on my way to another…read moreappointment. I poked my head in to ask him what his business did and when he explained that he specialized in Credit Card processing services, I knew I needed to talk to him immediately. I have been working on a new business for the last 3 months and a big portion of the business will be our ability to process credit cards in a cost effective and efficient way. Alex set up an appointment for me the following week and we met. When I arrived, Alex had already completed an analysis that showed me the different options in the market, their costs, and the benefits associated with each. I can't say enough about the service Alex provided me and the candor with which he did it. I could tell immediately that he was the kind of person that would not engage in business with anyone unless it was beneficial relationship for both people. I could tell he genuinely cares about his customers. Alex went above and beyond and really took the time to explain all the working parts of his business to me and how his service would affect me. If you are a business owner and are looking for the most cost effective way to process credit cards, I highly recommend that you talk with Alex. You will get an honest opinion and analysis that will really help you understand this part of your business. I would recommend Maxx Merchants to every business owner I know. Thanks Alex!!

Good luck ever getting to talk to a human. I closed my business months ago and I call to speak to…read moresomeone, I'm on hold, leave a message and never hear back from anyone. They have charged me every month without fail even though I haven't processed any charges from them in MONTHS. They are great at taking my money, cancelling...not so much. Taking the money directly from my checking account...every month. So if you think that's a great way to do business and want to keep being billed for this service forever even if you no longer use it because there is no way to cancel it, then go ahead. I wish I never of Maxx Merchants.

They have been my exclusive Agency for over a Decade. No better GA operation out there!!read more

Special Risk Services came highly recommended to me by a few of my family members. After speaking…read morewith Tim, I understand what all the hype is about. He knows his stuff and explains it in a way that I can comprehend. They work across state lines - so even though I'm in Chicago, I was able to get life insurance through him.

I've been coming here for about three years now and I love how friendly they are and the excellent…read morework they do. I came to pick them up earlier than expected and instead of yelling at me or getting mad they were very patient and kind and told me they would work to get them out as fast as they could. I truly appreciate their hard work and the kindness they demonstrated me. Even in a crazy snow storm they remain open and show their customers that they are reliable :)

We've been coming here for over 23 years and they never disappoint, they take good care in making…read moresure all our information is correct when doing our taxes and charge well considering the prices of other places. Their staff is always very welcoming and polite, & I don't see us going anywhere else. Thank you guys so much

Val is a great State Farm insurance agent. She is helpful, professional, and easy to work with. She…read moretook the time to answer my questions and made the whole insurance process simple and stress-free. I really appreciate her communication and customer service. I would definitely recommend Val to anyone looking for a reliable insurance agent.

Val Laskowski was the best insurance person I have talked to. Her customer service and her…read moreattentiveness have outshined everyone. She was a pleasure to work with and I will be going back to her for every insurance issue I need.

Great service,…read more Antanay Tarr*** was great, Be polite to the operator doing her/his job. They have assisted me politely and within 10 minutes. I've received my validation letter/email under 72 business hours. I recommend learning from your mistake and not accumulating debts, which isn't always possible but if you do, just be professional.

this company will not talk to you, if they receive a collecion notice regarding you, they do not…read morecare that you have proof that it was paid in full. they don't even want the proof faxed or emailed to them. on top of that they told me my credit cards that i could put the account on, they knew every available amount i had on each of my cards. i'm not even sure if thats legal????

Terrible customer service! Was with this insurance company for 4 years and got switched to him. Not…read moreonly did he refuse to help me understand my new policies he refused with corporate to work with me or send my paperwork to another agent! I have had to go through corporate every time or online to ask questions or figure out policy information and what was added (the previous agent thought it was convenient to write three policies and charge). Have called this office or Savannah and no one ever answers or returns phone calls. I'm done with this insurance company! Sick of being a number, sick of the disrespect and no communication. I moved my trucks over to State Farm when I started having problems. They are great! Insurance is a customer based business in my opinion. I give Ryan's store 1 star because the only time they do reach out is when they want $$ Ridiculous Find another agent let alone another insurance company! David Your funny! Why would I just start in on you threatening you cussing at you if you invited me to go over my policies. I have never even spoken to You! Only your answering service or Savannah. Yes cussing because I was overcharged you never would call me back,and you wouldn't even transfer my policy including you told main office that you wouldn't transfer my documents. What you are posting is absurd You and I know it and I'll be proving it. You and your staff? Interesting....You never called or asked me to meet up with you. I have emails and phone calls recorded Hope you have a prosperous 2020 as well

Nice staff very helpful to small business owners…read more Reasonable rates. One of the better agencies I've dealt with.