Blaze was awesome!! He made me bunch of keys for my new business. It was late in the day and my…read morebrain was dead but he was awesome at helping me with the questions. I have cabinets that have locks but no keys and he help me me with suggestions on what I should do. I thought I needed to get them remade. He had a better idea that was way smarter. Thanks Ark Security!

HORRIBLE experience!!! I brought an Acura key fob to have cut, waited nearly two hours for the kids…read moreat the front counter to tell me I needed to have my cylinder lock re-keyed and that my fob was too thick after they cut the only one I brought in WRONG. I got a second professional visual opinion and was told that if i got my cylinder lock re-keyed then my original keys would not work. Mind you my original key works in the doors and ignition cylinder lock with ZERO issues (2 valet keys) and (original key fob from Acura). Even after the key was cut the owner of the business laughed and told Tyler who did the job, "he didn't do it right stop filing it down and to cut it again." I was also told by another licensed locksmith that there is NO reason to re-key a cylinder lock unless the key is NOT in working order. I'm now out on cutting the key $20.00 and the key fob which was $42.00. Bottom line you don't want the run around don't deal with these KIDS at the front counter. They will not resolve anything. SO now they want me to re-key my cylinder lock ($65.00) and buy two new blades for the keys (at my expense) and pay them to cut both keys to match my newly re-keyed cylinder lock. I know keys wear down but if it was worn enough my original keys (3) wouldn't work. Which does without issue.

I had a sales manager come to my door uninvited and completely ignore my huge no soliciting sign…read more My blinds were open when he knocked and my dog started barking so we opened the door. Since the sign we have posted is really big and literally cannot be missed we thought maybe the guy was at our door to ask permission to be on our property because he was doing something for a neighbor and maybe a cord he needed ended up on our side of the property line. (This happens all the time) So while my husband was trying to figure out what this guy wanted I was trying to call my dog inside. The second the guy heard me talking he invited himself insidr, practically stepped over my dog and just entered the house with no invitation. My husband and I are both polite people and were raised to be hospitable so we didn't say anything. We also didn't say anything when he invited himself to sit down. He started asking a bunch of questions that seemed just like friendly questions. It wasn't until he asked for my email that I realized he was trying to sign us up for service without permission! I nicely asked him to leave and took his business card. The next day we called to tell him we were not interested and also asked him to please be respectful of peoples posted no soliciting signs. Later that night we got notified by the credit reporting agencies that he ran a hard credit check on my husband! Apparently even though we DID NOT authorize this and we DID NOT give him a social security number he was able to pull the report just by using our address, my husbands name, and his birthday! I was appalled and absolutely livid! We have been trying to contact this company all morning to explain the situation and ask them to get this inquiry off his report and nobody will answer the phone! If anybody from the company shows up at your door saying they are selling ADT security systems or anything else DO NOT engage in conversation! Tell them to leave immediately! It is totally illegal to run a credit check without authorization and it is totally uhh unprofessional and rude to ignore a no soliciting sign! We have no plans to stop trying to get this inquiry off his record! The mans name was Taylor Hopkins!

I had a representive from Evo come to my house last year in August. He gave us a whole shpeel about…read morehow if he could put a sign in our yard we could get an ADT security system for free. My husband and I both specifically asked him how long the contract was for for the monitoring monthly fee and were told that it was 1 year. We specifically asked what it would cost it us to cancel after a year and he told us it wouldn't cost us anything as long as it had been a year. He told us that when a year was up we should call and tell them we were going to switch companies and they would lower our monthly payment or we could just stop it anytime after a year. Last month I called ADT and asked for a lower payment and was told no so I got a different system with a cheaper monthly fee. I then called to cancel and was told that I have a 36 month contract and it will cost me almost $700 to get out of it. Very deceptive sales practices.

I ordered a part for my ADT alarm system and they came through quickly and affordably. Everything…read moreis working now. Their service was fast and perfect. Thank you!

From the owner: Zions Security Alarms started in 2001 in Utah. (Hence the name Zions - a popular National Park in…read moreSouthern Utah). We expanded within the first year to California and have since entered other states as well. We are now one of the only security companies with an A+ BBB rating. We are unique because the owner talks to each customer individually to make sure they are very informed and have no surprises when the technician comes to install the system.

Steve did a Starlink install for me and did a wonderful job. He obviously knew what he was doing -…read morehe told me what else I needed to get from Starlink, and also purchased some hardware from Amazon, which saved me a lot of money and worked just as well. His work was outstanding - we are very happy with the look of the final install and delighted with how well it works. Steve is a fantastic person, hardworking, perfectionist, and friendly. His pricing is very fair - remember you get what you pay for and he delivers exceptional quality. We will definitely be using him again.

Steve came out and helped me with something really simple and resolved many issues. Appreciate his…read morehelp

Had a problem with an ignition lock on our Honda. From out of town and went to Mel's to see if it…read morecould be repaired. Honda dealer and another Locksmith said it would take all day to repair/replace parts. These guys are, like the people say on these reviews, honest, professional, friendly...I really mean this, just don't go anywhere else if Mel's is available. Thanks so much from a California guy (sorry to say...lol).

Honest and kind !!!! what an experience from an individual who not only is s consummate…read moreprofessional but is responsive and honest with his clients. Truly old world service that should be emulated by the young locksmiths around. Simply extraordinary pleasant experience. Highly recommended. Jose Pienknagura