Just moved into our rental for a week and my little guy locked and closed the door. JD was quick…read morefrom the phone call to a new key was less than an hour. Thank you!

Jeremy was prompt and extremely capable. To show up fast on a Sunday and so kindly open a locked…read morecar that left running with the keys inside. Even with an after hours/weekend fee it was worth the cost. I highly recommend JD's Lock and Key.

My sister accidentally locked her keys inside her car and we tried to unlock it ourselves for…read morealmost an hour before calling Lock of the Irish. I kid you not, they picked the lock in under 20 seconds and were very affordable. Well worth every penny.

Would recommend Lock of the Irish to anyone needing a locksmith. Great communication, arrived right…read morewhen he said he would and had my vehicle unlocked in less then 5 minutes! 100%

Needed 2 extra keys for my car. I ordered the FOBs online and brought them in. They were able to…read moreprogram the 2 keys and cut the keys for $50. Way better than what the dealer quoted me years ago for jus tone key.

I rate Monte's Idaho Falls Lock & Key FIVE (5) stars on the grounds of the service, quality, and…read morevalue. I learned of Monte's because a competitor recommended this business. The service was excellent because the business answered immediately, and I received service within 30 minutes of calling. The quality was excellent. I was provided exactly what I requested. I found the price reasonable.

Did great on the first job which was a water softener installation. Offered him more work -- a…read moretankless water heater system. I sent him the money up-front for the equipment but he failed to show up for multiple promised appointments. Very frustrating to block out our calendar and move around other appointments for him. A waste of time waiting for him, so we cancelled the job. He promised money back for the equipment. It's been three weeks. No money refunded yet.

I called Brennon around noon on a Friday. He was in my house in less than an hour and completed…read morethe repair job in less than 15 minutes. He is a real professional who asked several questions before he came over. He was ready for the job with all the tools he needed and was very pleasant in explaining what went wrong with the equipment. He also freely gave me advice on how to prevent recurrence of the issue. I also asked to check other things with the water system in the basement and he did without a charge. He is an excellent professional and I highly recommend him for the high quality work he provides at a very reasonable price.

I continue to use Conan Heating and Air Conditioning each year for my annual maintenance, because…read morethey are always professional, do a great job and never over charge or try to sell you things you don't need. Jeff was on time, thoroughly checked out and cleaned the AC unit and was pleasant as well, which is greatly appreciated along with excellent service.

I've had several different techs from different companies service my gas fireplaces, but Bryton G…read more knocked it out of the park with a thorough check and cleaning! I was so pleased that I'm having him come back to service our A/C and furnace. The cost was very competitive as well and yes, I would definitely recommend him!

This family owned company believes in doing the job right the first time. Ruben is very thorough…read morewhen evaluating the cause of the malfunction and finding the genuine manfacturer parts for the job. I wouldn't call anyone else. I trust them!

The absolute worst customer service we have ever received. The service tech, Ruben, was very…read moreknowledgeable, skilled and helpful. But, after leaving our business to allow the unit to thaw, we received no communication. A couple days later, they called demanding payment even though we had no knowledge of the issue being resolved or the job complete. The office gal put their lack of communication on us with hostile attitude, berating us with harsh language. When Ruben returned, he even stated that he hadn't finished the job yet. We wouldn't wish this type of service on our worst enemies. Ruben is great, but with an office staff that terrible, we have to urge all to stay away from this business.

Great company in south eastern idaho! Servicing multiple cities and typically get every job done in…read more1 day. Will recommend.

Had them come out to the house and replace the roof after hail damage. The rep, Jack, was…read moreabsolutely great to work with. Very courteous, professional and knowledgeable. We thought it would take two or three days to get done... they arrived early Saturday morning, were 100% complete and left around 5pm. A big crew of 7 or 8 roofers. They took the time to pick up the nails and spent quite a bit of time checking the area for anything that fell onto the grass. Only good things to say about them, professional, and a great job on the roof. Couldn't be more happier with the service, and the new roof. Would recommend to anyone in the Idaho Falls area.

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!