Greedy Greedy Greedy. wanted 165 an hour to hook up a scanner to clear codes. drove to Stillwater…read morehonda and they did it for free. 5 min Job. literally.

The service department is a great place to have work done on your vehicle. I have also helped…read moreseveral people purchase vehicles here and they are very happy with their vehicles.

Absolute Thieves!!! Only way to explain Dealership!…read more Took my wife to look at the only Ranger they had in stock. She like it even thought it was a very basic package but she was happy. Drove it etc. Should have taken a pic of the Window Tag. Window tag states the before ($25,000) the no options added and the Final price with all options included. Final out the door Price $27,995. Salesman told us about a $4000 in rebates that would drop it. Financing Price before taxes before Tag/ Title and with the $4000 Rebate $38,650. Asked for a Manager to explain due to Finance unable to make up a realistic lie. Manager stated and I Quote "It is the only ranger in this entire area of Oklahoma so we are allowed to adjust the price to meet the needs of our Customers" My wife opened the doors to the rest of the Dealership before letting loose on what a POS he and His Dealership Truly are. THIEVES WENT TO OK CITY BOUGHT SAME RANGER SAME BASIC OPTION SAME COLOR EVERYTHING!!!! BEFORE PRICE $28,995 AND OUT THE DOOR WITH TAXES TITLE AND TAGS PRICE WITH THE REBATE AND MILITARY APPRECIATION AND HAVING BOUGHT MANY FORDS REBATES $21,550 NO $15,000 MARK UP!!!! GO TO OK CITY I PERSONALLY SAVED $22,000 OVER PONCA CITY PRICE!!!!

The 1 star only because the employees were friendly…read more I have taken my car in several times for the same problem. The same test supposedly being run each time with the same outcome - surprise!!! The issue has not been resolved. I rarely receive a receipt after each completed service. I assume this is intentional to prevent a paper trail of proof of the ongoing issue. When I ask for a receipt they will say they are back logged and will mail it. The receipt was mailed once lacking full details of the service. Other receipts were not received at all. Additionally, I have repeatedly asked for a very small issue to be attended to on three consecutive visits. The first two times the service rep verified the matter had been handled. It had not been. I asked a 3rd time emphsaizing it was the 3rd request and it again was not done. Each time I borrowed a loaner the first stop I made was the car wash next door. Every single loaner was FILTHY. I had to clean it inside and out every single time. Female rep stated they are too busy to clean between uses. I have several additional complaints with them. I have removed their number from my phone and will do my best to educate others to go elsewhere for their service.

We went in this afternoon, and Hunter and the other ladies got us a good deal on a very nice SUV…read more We love it!. They all were super helpful and took time to answer any questions we may have had. Would definitely recommend anyone that we know, to go and buy something from Car Mart!. Thanks so much!

Dishonest management and terrible customer service. This office committed fraud through our tribal…read moregovernment to obtain a repossession of the title after their accident protection department was notified the vehicle had been involved in an accident, and prior to insurance deeming the property a total loss. Payments were always made ahead of time and they submitted a fraudulent 10 page affidavit to obtain a "repossession title" in their name, claiming replevin. The manager, Lori Hoppe, refused to accept accountability and all staff encountered had to go through her for all direction in communication, refusing to provided customer with copies of their fraudulent filing. This matter has been sent to the attorney general of our tribal government.

Prices on their website don't include their price gouging fees of $5,000+! If you're going to…read moreinclude "market adjustments" be upfront about it, otherwise it's manipulative. If they're hiding those costs, what else are they going to try hiding from you? Don't buy from here.

Would give zero stars if possible. This dealership is everything that gives used car dealers a bad…read morename. Austin is a liar who will do and say anything to make a sale. Was in on 29 Jun 2024 to buy a truck. Initially everything good and I completed transaction. Over the next couple days I realized the truck as been in an accident. It has had sever damage which was poorly repaired and even a bent rear axle rendering the truck unsafe to drive. These people don't care about you or any danger they put you or your family into as long as they make some money. I haven't even seen the full estimate to repair the, as Austin put it, "great" truck he sold me but I expect it to be well over 5k and maybe over 10k. After all this I was able to speak to them one time. Once they realized that I knew about the issues with the truck they completely ghosted me. This problem must occur often enough that they screen the calls to the main office. I can not say this strongly enough. Do not walk run from this dealer

Amazing customer service, Austin and Steve peresko are grade AAA salesmen. They will go out of…read moretheir way to make sure you get a quality used vehicle at low interest rates. Over a thousand lenders are at your disposal for financing even local banks work with them to help you keep it local. Will buy my next car here, with a wide variety it's hard to compete with, and clean refurbished vehicles that look almost showroom quality. Many dealerships here in ponca, but no better auto, like ponca auto world.

I was supposed to get one of the numerous recalls done for our cars which we've have quite a few…read moreover the years from Chrysler. He also scheduled an oil change and it would take a hour. I was sick from getting a covid booster the day before. They pushed my service back and didn't bother to even let me know. I waited for four hours that I could have been resting all that time I finally got ahold of them after four hours to find out they have not even started on my car. I went and got my car back even though nothing has been done they have inconvenience me enough . These guys need to close down I no longer have a dealer for my cars. Customers are never priority one here.

I thought this place was pretty cool at first, they were able to get me in to a vehicle very…read morequickly. What they have in efficiency that lack in ethics, because after the 2018 Subaru Crosstrek blew up on the highway 3 days later, the salesman threatened to charge my card for the vehicle anyway even though it wasn't running. I had a panic attack and struggled to dial 911 in their office with a sales guy just sitting there keeping on working. These guys can talk a nice game but really they are just another dirtbag rat company. This vehicle broke down on me on Monday, the second day of actual use of the vehicle, and I didn't make it home till 4AM. It cost me 2 days on a work project and now I'm stuck in a hotel for a week till it's finished. I TOLD them I drive for a living as an engineer, but they did not even contact me for a week with any information. They did not offer me a rental. They did not offer me a replacement. They act like I should be happy that they are so generous to replace a transmission on a used piece of....lemon I didn't really want in the first place(I told them I wanted an EV) but that beaded guy talked me in to it. It's been almost 2 weeks since this thing broke down, and they tell me it will be another week before it will be fixed, but they also aren't even sure if a new transmission will fix it, and I don't even have time to deal with this !$@# right now because of work. TLDR: These people will talk you in to buying a dried up turd on the sidewalk, only to find it's not even a real turd and your glasses are smudged. Update: Week 2 has concluded and I have not gotten any additional information or phone calls, not even an email with a tracking number. I had another panic attack while talking with my dad about this mess. Taking some time out of my schedule to post this review to a few other sites. My work has to continue, despite the temporary company issued vehicle that has no air conditioning that I've been using since for 3-5 hours a day driving. Don't go to this place.