Dishonest management and terrible customer service. This office committed fraud through our tribal…read moregovernment to obtain a repossession of the title after their accident protection department was notified the vehicle had been involved in an accident, and prior to insurance deeming the property a total loss. Payments were always made ahead of time and they submitted a fraudulent 10 page affidavit to obtain a "repossession title" in their name, claiming replevin. The manager, Lori Hoppe, refused to accept accountability and all staff encountered had to go through her for all direction in communication, refusing to provided customer with copies of their fraudulent filing. This matter has been sent to the attorney general of our tribal government.

If I could go back and redo this whole thing I would go back and redo the fact that I walked into…read morethe car mart in Ponca and the fact that none of them know how to communicate or know what the hell to do when a car is put in the shop to be fixed how they try to tell you it's a repossession when it should have been a get it diagnostic will get this fixed we just put a new motor in and it is under warranty especially when they tell you it's under warranty and then they try to go back and back pedal and say that it's not they're not out to help anybody and they're out to help themselves and fill their f****** pocket and that's it long and short cut and dry you need a car go to a different car place don't go here and they're going to sell you a car probably with no oil in it to where it blows up within the first month

Greedy Greedy Greedy. wanted 165 an hour to hook up a scanner to clear codes. drove to Stillwater…read morehonda and they did it for free. 5 min Job. literally.

The service department is a great place to have work done on your vehicle. I have also helped…read moreseveral people purchase vehicles here and they are very happy with their vehicles.

Absolute Thieves!!! Only way to explain Dealership!…read more Took my wife to look at the only Ranger they had in stock. She like it even thought it was a very basic package but she was happy. Drove it etc. Should have taken a pic of the Window Tag. Window tag states the before ($25,000) the no options added and the Final price with all options included. Final out the door Price $27,995. Salesman told us about a $4000 in rebates that would drop it. Financing Price before taxes before Tag/ Title and with the $4000 Rebate $38,650. Asked for a Manager to explain due to Finance unable to make up a realistic lie. Manager stated and I Quote "It is the only ranger in this entire area of Oklahoma so we are allowed to adjust the price to meet the needs of our Customers" My wife opened the doors to the rest of the Dealership before letting loose on what a POS he and His Dealership Truly are. THIEVES WENT TO OK CITY BOUGHT SAME RANGER SAME BASIC OPTION SAME COLOR EVERYTHING!!!! BEFORE PRICE $28,995 AND OUT THE DOOR WITH TAXES TITLE AND TAGS PRICE WITH THE REBATE AND MILITARY APPRECIATION AND HAVING BOUGHT MANY FORDS REBATES $21,550 NO $15,000 MARK UP!!!! GO TO OK CITY I PERSONALLY SAVED $22,000 OVER PONCA CITY PRICE!!!!

The 1 star only because the employees were friendly…read more I have taken my car in several times for the same problem. The same test supposedly being run each time with the same outcome - surprise!!! The issue has not been resolved. I rarely receive a receipt after each completed service. I assume this is intentional to prevent a paper trail of proof of the ongoing issue. When I ask for a receipt they will say they are back logged and will mail it. The receipt was mailed once lacking full details of the service. Other receipts were not received at all. Additionally, I have repeatedly asked for a very small issue to be attended to on three consecutive visits. The first two times the service rep verified the matter had been handled. It had not been. I asked a 3rd time emphsaizing it was the 3rd request and it again was not done. Each time I borrowed a loaner the first stop I made was the car wash next door. Every single loaner was FILTHY. I had to clean it inside and out every single time. Female rep stated they are too busy to clean between uses. I have several additional complaints with them. I have removed their number from my phone and will do my best to educate others to go elsewhere for their service.

I was supposed to get one of the numerous recalls done for our cars which we've have quite a few…read moreover the years from Chrysler. He also scheduled an oil change and it would take a hour. I was sick from getting a covid booster the day before. They pushed my service back and didn't bother to even let me know. I waited for four hours that I could have been resting all that time I finally got ahold of them after four hours to find out they have not even started on my car. I went and got my car back even though nothing has been done they have inconvenience me enough . These guys need to close down I no longer have a dealer for my cars. Customers are never priority one here.

I thought this place was pretty cool at first, they were able to get me in to a vehicle very…read morequickly. What they have in efficiency that lack in ethics, because after the 2018 Subaru Crosstrek blew up on the highway 3 days later, the salesman threatened to charge my card for the vehicle anyway even though it wasn't running. I had a panic attack and struggled to dial 911 in their office with a sales guy just sitting there keeping on working. These guys can talk a nice game but really they are just another dirtbag rat company. This vehicle broke down on me on Monday, the second day of actual use of the vehicle, and I didn't make it home till 4AM. It cost me 2 days on a work project and now I'm stuck in a hotel for a week till it's finished. I TOLD them I drive for a living as an engineer, but they did not even contact me for a week with any information. They did not offer me a rental. They did not offer me a replacement. They act like I should be happy that they are so generous to replace a transmission on a used piece of....lemon I didn't really want in the first place(I told them I wanted an EV) but that beaded guy talked me in to it. It's been almost 2 weeks since this thing broke down, and they tell me it will be another week before it will be fixed, but they also aren't even sure if a new transmission will fix it, and I don't even have time to deal with this !$@# right now because of work. TLDR: These people will talk you in to buying a dried up turd on the sidewalk, only to find it's not even a real turd and your glasses are smudged. Update: Week 2 has concluded and I have not gotten any additional information or phone calls, not even an email with a tracking number. I had another panic attack while talking with my dad about this mess. Taking some time out of my schedule to post this review to a few other sites. My work has to continue, despite the temporary company issued vehicle that has no air conditioning that I've been using since for 3-5 hours a day driving. Don't go to this place.

Called the service dept went to voice mail. Left a message on what was wrong and I needed to…read morearrange for a repair. Waited an hour and called again and this time ask for the so called operator. Lady answered said she would leave the service manager a note to call. No one ever called me back. If this is the way they treat a prospective customer I don't want them working on my vehical. I even bought the vehicle from zeller motors. Can't rate a zero or less or I would

Got us a Ram. All was above an beyond our wishes and expectations! Go see them for your next new…read morecar or truck! Oh and they are HONEST!

So we tried looking at cars today right just to look. Cuz we are trying to look for what we want in…read morea year when it comes to buying a new car. So we go in and ask for prices so we can see our price range right like a normal car buyer would do. They go you need to apply to get prequalified in order to know the prices. Like no I'm trying to buy a car in full I'm not gonna look and see if I'm prequalified and it's not their business to know if I'm buying a car or not. Like just let someone look for gods sake. And I think it's only because we looked you because the lady looked at us like we couldn't afford a car and made a really judgmental face. Why are people so rude in this world.

Located on Owen K. Garriot street in Enid, just down from the Walmart is where this little car…read moredealership resides. There isn't much of a selection of vehicles but with this being chain and having some patience, more vehicles can be brought in. This is where my son has chose to come for his first time car shopping. I was going to give it 3 stars because of past history with this place. The vehicles were always "ify" you could get lucky with one or come home with a surprise lemon. Either way it was too much of a risk for me, being alone. We checked out a few of them for my oldest daughter trying to stay within the limits of what she could afford each week and still pay for insurance. It wasn't hard, once we told them the amount she was willing to pay then they told us what options were available. I added a star simply because they have since hired a new manager. With my husband being a mechanic, I could prance up there with a lot more confidence than before. Try and sell me a dud now! lol Ross test drives and checks over everything mechanical while I have found my job making sure all the buttons work. The radio, mirrors, heat/air, GPS, where all the charger ports are and also the condition of the outside frame and paint along with the interior seats, side doors, rips and stains...putting it this way makes it sound like my job is extremely difficult, but it's really quite easy. We found her a vehicle and brought it home to her. Now with my son, we brought his friend Jesse, a mechanic with us. With covid-19, you must make an appoint. now and with us bringing 5 people, everyone else had to stay outside. So we checked out vehicles for sale. My daughter likes the Chevy Spark, we found a better deal with more options on it at Rick Jones Dealership in El Reno, Ok. They told my son he needed to work more hours so no vehicle today. So, I reminded him that it all happens in God's time and his car is still waiting to be found so don't give up.

Absolutely do not go to car mart they are the worst no care at all for their customers safety or…read morelife. The general manager literally told us to put the bad part back on and drive it risking or health safety and lives. We have bought 4 cars from them and since this new manager the place has become a death trap

Great people good service. Great buying experience. Definitely recommended. Gift them a try.read more

All started with their Great General Manager Brad. He happened to watching the lot I guess making…read moresure it was covered. My wife was looking for A white or black Denali. He didn't have one but he knew where could get it. Went Friday, he retrieved it on Saturday during the OU game and we just took delivery and hour ago. Just wanted you to know this is the place to go and any problems see Brad. Jim and Toni Leonard. Thank you for getting me out of the dog house

It's been a little while since we purchased our vehicle, but I wanted to take some time before…read moreleaving a review so I could give a level-headed and honest account of our experience. Unfortunately, I do not recommend purchasing a vehicle from Seth Wadley, especially as a woman. My husband and I went in looking at vehicles and had been speaking a a salesman for a few days. We expressed we'd need to have a good trade in on our current car to make the switch. They called and I explained that I lived about 30 minutes away and would only be coming in to bring my current vehicle in so they could evaluate it and let me know what they would offer us for a trade-in. I was specifically told over the phone that this would be fine. When we arrived, however, we were immediately pressured into buying the vehicle and signing paperwork. I explained again that we were there to have my vehicle evaluated and that we were not necessarily there to purchase that day. Instead, I was met with, "Then why did you even come here?" We were repeatedly told how "great" the vehicle was and what a good financial investment it would be. Eventually, we purchased the vehicle. The offered a great deal for trade in. During the financing process, I was extremely uncomfortable with the way I was treated. The finance representative would barely acknowledge me or even look at me. While my husband was speaking with our salesman, the finance representative would put paperwork down in front of my husband and tell him to sign it with no explanation of what it was he was signing. Whenever I interrupted to ask what he was signing or to get clarification, the finance representative became visibly irritated. I can't speak for anyone else's experience, but as a woman who was also purchasing a vehicle, I felt completely dismissed and talked over throughout the process. To be fair, they did give us a great trade-in value, and that is genuinely the only positive thing I can say about the actual car buying experience. They also offer free oil changes, which is another positive. Unfortunately, our experience with the vehicle itself has been a completely different story. The moment we got into the vehicle after purchasing it, in the lot, my 12-year-old found a needle in the very back of the vehicle. About a month and a half later, the body control module went out and left us stranded with my oldest out of town at camp. Between a rental car, towing, parts, and labor, we had to come up with approximately $6,000 to get the vehicle back on the road. We ultimately had to pull money from our retirement accounts to cover the expense. Then the trunk stopped working and still does not work. With three kids, this has been incredibly inconvenient. Shortly after that, our transmission went out. The vehicle we were repeatedly told was such a "great" car and a good financial investment has ended up being an extremely expensive one for our family. We have a $670 monthly car payment, on top of the thousands of dollars we've had to spend on repairs. I understand that buying a used vehicle always comes with some level of risk, and I don't expect a dealership to predict every mechanical issue a vehicle may eventually have. However, when you combine the way we were pressured into the purchase, the way I was treated during financing, finding a needle in the vehicle immediately after purchase, and the significant mechanical problems we've experienced shortly afterward, I cannot honestly say that I would recommend this dealership or this vehicle buying experience to others. We personally will not purchase another vehicle from Seth Wadley.