This store has gone so far downhill I have sworn to never shop here again. Actually, Lowe's…read morecompany, in general, is just terrible now. It doesn't seem to be posted anywhere for the public to see, but their return policy has changed. No receipt, no return. No store credit, nothing. Every time we have an issue with delivery, equipment rental, a faulty item, really anything, there's a pathetic attempt to rectify the situation. They simply do not care about their customers anymore.

I would like to give a shout out to Jacob!! We recently made a couple trips for lumber and Jacob…read morewent out of his way to load our stuff for us. We really appreciate his courtesy, professionalism, and helpfulness!!

we could not be happier, complete Kitchen remodel. Cabinets, countertops, sinks and backsplash…read more Kris and his crews were efficient and friendly. went out of their way to accommodate our tight schedule. starting the next project with them in a couple months

Do not use this company! We built a new house in Crossville, TN. Our builder sent us to RSR Kitchen…read moreand Bath to pick out kitchen and bathroom cabinets. We picked out a 50/50 stainless steel sink for the kitchen. I talked to the 3 women working in the store who help us pick out the sink and they too recommended a 50/50 sink. We realized that they had documented a 60/40 sink to which we called multiple times to correct. Last month the cabinets were installed all were perfect. They wrongly installed a 60/40 kitchen sink instead of the 50/50 sink we requested. Even our drawings of the kitchen show a 50/50 sink. I have called multiple times asking for the owner, "Chris" to call us back to fix this issue. No callback, but the builder was told it was our fault. RSR is simply a company with no ethics and continually lies to their customers and does not correct issues they are responsible for! Do not make the same mistake we made! Beware!