Person behind the counter was pretty much too busy to want to take care of my wife, he treated her…read morelike she was stupid about her issue. She left and will never go back even though it is only 300 yards from our house. She said she will go to AutoZone every time from now on

so usually don't chose FIVE STAR rating however when a happy, happy, happy kitten and puppy greet…read moreme at the door of a business that's AWESOME! the service was done correctly and the Arcola Auto Care Team ALL seem to ENJOY providing EXCELLENT SERVICE; that's rare to pull off as a father and son operation;) the value was great for the service i received from Mark and two sons Josh and Sam; the final bill was less than quoted; that's the second time in my entire elderly life that has occurred;)! i would highly recommend going to them for your auto care needs & i pray The Lord Jesus Christ would continue working in their lives to prosper all business future business ventures;).

They have always taken care of our auto repair needs quickly and fairly. I trust them to give me…read morehonest advise.

The service was completed quickly. The problem I have is the extra $30 they added to the bill. $15…read morefor shop Supplies and a $15 Hazardous material fee. The shop supplies amounted to a dab of Diletric Grease and there were no Hazardous materials involved. When I questioned them about the fees all I got was double talk. I won't go back there again. I'll mark that $30 up to experience

They did a nice job on my automobile. I would recommend this business, especially for any front end…read morework.

Fair and honest shop. I have had mine and my daughter's car repaired there while not cheap, not…read morethat any are, the work was well done and I had confidence it was done right. Brakes are the one thing you can't cut corners on. I would reccomend them to friends and family.

They do American cars, too. And routine maintenance, as well as repairs. Keith has been in business…read morefor many years in Fort Wayne, and they do a great job. They have a 30-day warranty on parts and labor, too. Very honest and up-front. It's a small shop, but I never have trouble getting in.

I take all of our vehicles here. Trusted neighborhood service center. Highly recommendread more

ALWAYS Happy with the service and repairs at Goutys for years now. Great work and customer service…read more Quality repairs, Its good to know you can count them. Thank you!

I have an old RV that I am remodeling and the muffler and tailpipe needed adjustment and extension…read more Someone suggested that I check out Al's, and it was the best advice I could've gotten. They quickly solved the problem and put an extension on and surprised me with how in expensive it was. I'm sure had I gone anywhere else I would've paid more and not gotten as good of a job or as quickly serviced as at Al's. Great choice.

I have taken several cars to Brandon. He is fair and honest. Doesn't try to sell me fixes not…read moreneeded.

****Update**** I'd been smelling "exhaust" for lack of a…read morebetter word or term since my oil was changed. Since my car was under warranty, I took it to the dealer for a review. The dealership had it 24 hours checking and rechecking. They found nothing. I asked that the go ahead and change my oil again. I'm certainly glad I did, the oil cap was placed on, but not tightened, it was sitting unsecured. This is the reason I smelled the faint smell of exhaust. This vehicle sees limited use, it's a "school and home only" car. It is driven less than 15 miles per day, thus the reason the loose cap was not a bigger issue. As promised in my original review, here is an update. I think I found my tribe. That is it and that is all! They made me laugh, they tickled my soul, all while I got my oil changed and tires rotated. Please don't change. I read the previous reviews. I'm hoping I still feel this way next week ... next month.... I'll keep you uodated

I made an appointment for an oil change the week before, so they had plenty of time to prepare…read morebefore my appointment. They wait and tell me AFTER my car is on the lift that they don't even have the right oil filter?! Now I have to sit and wait while someone brings the correct filter. THATS WHY I ALWAYS MAKE AN APPOINTMENT!! So you have time to get all of the necessary equipment needed for the job!!!! I'm the only car here and now I have to wait forever because you weren't prepared. Over an hour and a half I waited, FOR AN OIL CHANGE!!! I've been coming here for years, never again. They won't see another nickel from me. If I could leave Zero Stars, I would.