Run, don't walk, away from here…read more I took my car in for a check engine light issue. Initially I went to a nearby Auto Zone to have them run a test for the code. The results showed a proable thermostat issue. In March, Meineke flushed and replaced my coolant, so I was very concerned about whether they actually checked the whole cooling system. I was also concerned that this location caught the issue back in March and didn't tell me because they wanted me to come back again and give them more money. I also had my water pump replaced here in March. I talked to Tammy and asked her to pull up my past inspection results so I could see if they checked the thermostat or not, and if they did, what the notes said. I could not find my physical copies and the email links from March no longer pulled up notes. So I thought, "They'll be able to go over those notes with me and we can have a discussion about where to go from there." Instead, Tammy said, "We don't keep those in our system." I said that that is false because other employees have gone over results and notes with me in the past. She said, "All I can show you are payment confirmation documents." Huge red flag. The results indeed showed a thermostat issue, as well as an engine turbo issue. As far as the engine turbo thing, fair enough. But a thermostat in the system they worked on just 3 months ago? I can't believe that a part that supposedly had zero problems back in March completely failed and needed replacing just 3 months later. That's why I wanted to see the notes in the first place. Why would a business lie to anyone about that? My total bill was $832.22. When I went to pick up my car, Nathan, one of the mechanics, kept saying there was a 3% card fee if I paid with my debit card. I already knew about the fee; I don't know why he kept mentioning it. Why would I get hundreds My mom was there to make sure everything went OK because I told her about my concerns regarding Tammy. When my mom heard Nathan talk about the fee, she said, "Wait, you expect your customers to pay that?" Nathan laughed at her. Actually laughed at her. I sent an email to this Meineke's direct email and also to corporate customer service about my experience. I asked for a refund for the check diagnostic test and the thermostat replacement. Tammy called me and insisted that she did show me all the inspection notes I asked for. She even said, "Our cameras will show that I did go over those with you." She insisted that the part I had replaced was not something found to be an issue back in March, and then she read notes from the mechanic(s) who looked at my car back in March. I said, "Oh, so the notes DO exist!" A refund was not offered and I told Tammy there is something very wrong going on at that Meineke. The dishonesty, arrogance, and suspicious behavior at this location is out of control. I am considering contacting the BBB for help getting a refund.

This establishment is set up to take as much of you money as possible. The woman manning the front…read moredesk is well trained on this task. She seems to specialize in taking advantage of the ignorant and desperate. My wife's car would not start so she had AAA towed it to this establishment because it was right next to the Wendy's where this happened. All it needed was a new battery, but they told her that her fuel pump blew a fuse and her key fob didn't work (quite a coincidence). I brought her the other key fob and they said we'd have to come back tomorrow. I walked to the cr (which already had the new battery installed), turned the key and the car started right away. Seeing this, the front desk whom literally ran back to the store to get my wife to approve and sign off on $315.76 of charges before I could get back to the front office (I had to wait for the mechanic to put the engine cover back on). The Diehard battery they sold her for $219.99 is listed online for $115.99. to which they added $49.60 for battery installation and another $21.57 in "Fees", which were not specified anywhere on the receipt. I feel they took advantage of a senior woman who knows nothing about cars and new the car was towed into the shop so she was feeling pretty helpless. Having paid more then twice what we should have, I would recommend steering clear of this establishment.

I have had two positive experiences here. The first was to fix a leaky tire, which they did for no…read morecharge. I was surprised at that because it wasn't a simple nail in the tire fix. The tire was leaking from the seal on the rim, so that took the whole tire off and remounted and replaced the valve stem. Then they test drove my car to determine the reason the brakes were pulsating for free. I walked out of there with no charges. My second trip was to replace the front brakes and rotors that were previously determined to be the cause of the pulsating. I asked them to check the rear brakes to see how much life was left in them. They came back and told me that there was 80% life left in the rear brakes. They could had lied to me, but they didn't. I think this business is off on good footing. If they keep it up, I will be a customer for life.

Sway bar on my fiance's chevy malibu. Very good people st…read morestore #128..However a little disappointed they dont use paper floor mats ss there were footprints all over the floor mat.

Honest, trustworthy owner. Vehicle completed on time and the repair cost was less than I expected.read more

Travis is an honest mechanic. My cars are 17 and 18 years old and Travis has kept them both on the…read moreroad in safe driving condition. I have recommended his business to several friends

We took our 2 yr old car with 19,000 miles in for an oil change and the tech asked if we would like…read moreour brakes checked for free. We said yes and then received a quote for $1200 for rotors and pads. The tech asked if we'd like to schedule the work. We declined and took the car to our Mazda dealer. They checked our brakes and said there were absolutely no problems. We no longer trust McMahon and will not take our car to McMahon for anything again.

I asked for an oil change, tire check as my back driver side tire has been slowly leaking, and a…read moreheadlight change on because the passenger side light aims downward and is much more dim than the driver side. The only thing that almost went right was the oil change, so I hope since my car is still reading an oil change is needed. I've never had an oil change without the system warning being rest and I'm beyond annoyed by it. I checked the dip stick and it looks okay though. When I got the call to pick the car up I was told the headlights are fine. I picked up my keys and I was told by Justin E. That he had to go ask the mechanic what exactly was done. He came back minutes later and said everything checked out and I "should be good." Here I am now at nightfall and I can barely see the beam at all on the passenger side. Also, I asked him if they found the leak in the back driver side tire, the second most important reason for bringing the car out. Once again, Justin went to ask his mechanic only to come back minutes later and I was told that he honestly doesn't remember if he checked, but he filled the tires. Justin then asked for my keys back so he could check and see if the low tire alert flashed in the car, keeping in mind they'd just filled them all, then looked at the wrong tire when he got out and told me, "it looks good but if it gets low next week to bring it back and he will take care of it." Take care of it how?! The worst part of this experience is when I responded that he looked at the wrong tire before giving my keys back and that I'd even asked about purchasing a tire since I'd sprayed all over to find a leak and was unsuccessful multiple times, I wasn't given the option. He rebutted that they were really busy and may have just forgotten in the process of the oil change. Being busy is never an excuse to not do your job when you're on the clock doing your job! It is an auto repair shop so of course, they weren't too busy at all to let me know that they found something else wrong with the car and found enough time to give me an estimate for those repairs. Total waste of my time and money.