Ordered pizza twice and it was horrible both times . Soggy and way under cooked . I've had Pizza Hut multiple other locations and have been quite pleased . This place is horrible . read more

Pizza Hut - Soggy pizza , even after they said they would re make it - Pizza Near Me - Sudbury, Ontario

I ordered pizza at 121 Loaches Road and the pizza slices were so thin and wasnt cut properly!

I like this place!! I order in advance online and pick it up as I'm driving through Sudbury! At university I used to live accross the street from this pizza hut. My roommate was a server and her boyfriend was the delivery guy. When the temps were below -30 we would order delivery. We were so lazy then. Location By the 4 corners. Its kinda on the way outta town! Parking: Big lot no problem! Goods: Its pizza hut. You've seen the commercials, the have pizza and fantastic wings! If you are able to, order online -seriously- there's a lot of online specials that are terrific One thing. I'd ask for it to be a bit well done. I've found the last few times that the pizza could do with a minute or two more cooking to get that crispy pan crust. Bit otherwise everything is great. They don't skimp on the toppings! Staff: So nice. Don't forget to leave a tip even if you order online! Even if it's a dollar or two. Minimum wage sucks. Conclusion: I will continue to custom this pizza hut, its pretty good!! read more

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Cold pizza and cold wings. Used mobile app for a 6pm delivery, this was at 3pm. Called at 6:30, could not find order. Finally said it will be five minutes. There was an accident at the four corners and traffic is backed up. I'm sorry. A 45 minute wait for a fender-bender? They did construction and it was down to one lane, 3 minute wait max. Admit the order was lost, forgotten, etc. Admit delivery guy had lots or orders and mine was last. Reduce my tab for delivering cold wings and pizza. Not impressed. read more

I have been ordering from this place since I was 12, it's somewhat comfort food, so take my glowing review with a grain of salt. However, I have only had two wrong orders in 12 years, friendly service all the time, delivery drivers are great, the servers are friendly if you dine in only bad I can say is that there is occasionally undercooked food closer to closing read more

Ordered pizza on Nov. 7. When it arrived, the pizza was completely incorrect so we called the store. The lady on the phone was incredibly rude to us and accused us of lying, said that she made the pizza herself and knew it was correct, and accused us of eating the pizza already (even though we didn't and told her that 3 times). She raised her voice at us a lot on the phone and I ended up needing to get my friend to talk on the phone with her because she just kept talking over me. When we finally convinced her that we needed to get a new pizza and told her we could send the incorrect one back, she told us we would have to come into the store to pick it up. We told her we didn't have a car so couldn't make it to the store to pick up the pizza and asked if we could have it delivered because the original pizza had been for delivery, and she went back and forth with us on that as well until finally she said "well I guess I have no other choice so sure." The delivery driver was super nice about it (it was the same guy who delivered the first pizza) and apologized, he was great! The delivery driver seemed to think that it was a girl named Monique on the phone (he wasn't sure though). We were just really disappointed in the customer service. I don't feel like we should be accused of lying when our order is incorrect or have an employee raise their voice at us or speak over us when we were being very polite and even said that we thought the order might have just got mixed up and wasn't anyones fault. The way that they kept insisting that we were wrong and she was right was just really unprofessional and very frustrating that we were accused of lying when we were looking at the pizza in front of us that was incorrect! read more