This was my favorite restaurant in Puerto de la Cruz since I've lived here for 9 months until tonight. I went there at 11PM. There were some people seated outside and it was completely empty inside. The host said I could sit anywhere and I sat down at a table of two connected ones which can seat up to 4 people. That way I could order a few things and have some extra space to do some work on my laptop.
Then the older manager came up and very rudely started raising his voice and saying that because I am one person I cannot sit there. The host a moment before told me I could sit there and I was actually so surprised I didn't even want to argue. The entire inside had about 20 tables and there was 1 table occupied and it was 11PM.... It was so rude to the point that I just shrugged, didn't know what to say so I left. What a horrible experience from what used to be my favorite restaurant and a restaurant I have spent thousand of dollars at where I have hosted my entire team meetings of 10+ and more. I won't be coming here anymore and recommending this place.
I will be leaving reviews on TripAdvisor, Yelp, Facebook and Google. As a Senior Contributor and Restaurant Expert Level 5 on TripAdvisor having reviewed restaurants all over the world I am very disappointed in this establishment. I hope they do not treat paying guests like this. read more