Took my mom here for her first facial ever. Staff here were friendly and helpful. My elderly mom…read morethoroughly enjoyed the experience and she was glowing when she got out. I love the decor and calmness in the space . Highly recommend Formula Fig. I've been to the one on West 4th and got fabulous service there as well. Paid street parking or free 2 hour parking if you walk a couple blocks.

I love Fig Face! The ambience is great and the staff are kind. Their facials don't take too long…read moreand it's a perfect pick-me-up treat. Pamper yourself with a facial from them and enjoy how glowy your skin is after. Best of all, I've experienced no pushy sales tactics from them. -1 because of the inconsistencies in their staff. Some of them have such a light touch that the pre-facial relaxation "massage" and the facial massage during is basically nothing.

I've been seeing Michelle for a while now for my laser hair removal sessions. She's so kind and…read moreconsiderate. She takes time to explain every step and I truly feel at ease with her. She's a professional yet super nice and friendly!

Loved the results of derma pen !!! Smaller pores less texture, more even skin tone. The results…read morewere so great that I wear less makeup regularly. I waited to review because I wanted to see how long results would last!!! I'm super happy and will probably do more derma pen (when my budget allows). The girls there are so warm and friendly, and really take the time to explain the whole process. HIGHLY RECOMMEND!!!!!

A very professional, efficient, and friendly establishment - excellent facial threading results. I…read morewill definitely return on a regular basis.

She is quick and competent without being expensive. Full facial threading is what I get done.read more

Not good. Got 6 sessions of Picosure to clean discolouration. And had to buy Sente cream for $210…read more And was prescribed TCA pills. More than $3000. These are before and after pics from the clinic NO changes and Dr. Mona threatened to put negative things in my chart---- So I would not write a bad review. Wow, when things don't go her way, she was quite manipulative and began gaslighting me. Terrible experience. See for yourself. These are there pictures. Dr. Mona maybe nice when you meet but that's because she is trying to make a buck. And the college of physicians and sugeons will hear about hwe threat to taint my notes.

Amazing staff and service! Dr K is well informed and very…read moreprofessional. The office is clean and welcoming. I feel safe going there for any treatment!

Terri is very knowledgeable and does a fantastic facial every time. She also gives a really strong…read moremassage in between. Highly recommended!!

Terri offers a quality waxing service and a vigorous massage that is pressure adjusted to match…read moreyour pain tolerance. I've been doing her for years to read my nether region, but after I tried her massage just recently, I immediately booked an appointment for my wife to try her glorious technique. The vibe is chill and relaxed, so there's no uncomfortable moments. She is so cool that if I were to ever strike it rich, she would definitely benefit from it!!

Just running out of my favourite products. Nothing is as good, I need to stock up! I have been an…read moreOptaDerm customer over 30 years and always come back.

I went for the decently-priced European facial. The service was very clinical with no frills…read morecompared to the usual spa but it was still a pleasant and relaxing experience. I left with smoother and more hydrated skin as well as some samples that my face is reacting to very nicely. That said, I didn't come in with any major concerns so this provided the nice simple boost and through cleansing, exfoliating, and hydration I was looking for. Am not sure if the results would be any more dramatic than that. I usually like it when they explain the steps and the products being used. My facialist didn't start doing this until the end when I started asking her questions. But I know this is a personal preference and I could have started inquiring about the process earlier. Their line and array of products for sale is impressive and comprehensive. I needed an exfoliator so my facialist sold me one. At first she tried to sell me the full-size but I asked to buy the smaller one as I wanted to trial it first. If I hadn't taken the time to browse through the products, I wouldn't have known to ask for the smaller size first. I usually go to Skoah -which like most spas, features head, neck, and shoulder massage as well as ambience and very cozy beds- but am considering coming back here instead. OptaDerm offers a very competitive price for what seems to basically be the same service.

This was my first time at Skoah and unfortunately will be the last time…read more The staff were welcoming, environment was calming, products used smelled nice, but the facial was nothing to write home about. The icing on the cake was when my facial was completed on a hot sunny afternoon, they did not have any sunscreen to apply! My jaw dropped when she said "I dont have any sunscreen". I booked/had the power plane facial. I was expecting a proper dermaplaning, the whole process with the 1-min extraction(literally) was so quick, I almost forgot it happened. I could have done my facial at home. I am still stuck at No sunscreen!

After the warm reception at the front desk I sat waiting to be taken in, and while I was waiting, a…read morelady had just finished with her appointment and she looked like she had just returned from planet Zen. She seemed so relaxed and grounded that I felt excited for her, and since it was my first time at this spa, it was a little reassuring. The space itself is exactly how it looks on their website. It's clean, serene and the staff are friendly and professional. I did my Power facial with Jessica and she was wonderful. What stood out for me was that the facial was completely catered to you personally and I don't just mean technical skin stuff, I mean in terms of experience. They make sure that your stay is 100% to your taste and liking. This is evident in several things that you'll see if you choose to go. I loved the fact that she asked me, before she even started, if I'd like to know about the products she was using on me, or if I'd prefer to have quiet time.....and I chose quiet time. The message chair was super comfortable, the music was at the perfect volume and the temperature was neutral with the option of having your heating pad on the bed turned on or off.....depending on your mood. First time guests receive $10 off their first treatment and $20 off their products which I appreciated. I mean there's not much else to say really...it was a great facial with great staff located in stunning Yaletown right by El Guapo......Margarita anyone after a facial? :) Thoroughly enjoyed my ME-TIME and walked home glowing with a big grin on my face just having returned from planet Zen.

We got the 60 minute massage and it was absolutely amazing. The aromatherapy, the actual massage,…read moreand the ambiance was beyond expectations. We also sat for some hot tea after and it was everything I could've asked for. Highly, highly recommend.

Scheduled a birthday massage, and it was very pleasant. The place is not super clear when finding…read moreit, we parking in a parking garage and took an elevator up to the 5th floor, there are other businesses on that floor so you have to look at each door to see their business sign. Staff was very attentive and asked a couple times if the pressure they were using was appropriate which made adjustments easy and comfortable.

Shh, don't tell anyone, but i have been here a couple of times. The staff is friendly and…read morecompetent. The prices are very competitive, particularly considering the US-CAD exchange rate. Parking can be a bit of a challenge

I stopped going here a long time ago but never wrote a review as to why and I think it's important…read morefor ppl to know. First off I don't like the points system. They charge more so as to validate their points system and to keep you coming back. My second reason is that I seen Dr kumar for some lip filler and he stabbed up my lips again and again which gave me so much anxiety that I couldn't breath and wanted to pass out. I never experienced that with any other Doctor and felt it wasn't necessary. On my last visit I told them I want to use up all my points so I never come back!