Unprofessional! Especially Koldakova Anna and Mariam. When you call they answering but hold you…read morebecause they are serving other clients. i wait two hours thet they understand what you are asking for. I have been calling for three days, I even went to the office to stop my insurance , but they always answer that the website is not working, there is a delay! or blba blaaa blaaaa. Added to all this is that they spoke to me terribly and are unpolite. I do not recommend anyone to come to this location! 9865 Bustleton ave philadelphia pa 19115-2611

I want to delete the review because it is a wrong business i intended to review. But yelp does not…read moreallow me to delete the review. I just give it 5 stars even i have not visited it.

Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.

Excellent business provider to the community. This company has been giving outstanding service to…read morethose who walk through the doors. Highly recommended.

Had to get paperwork notarized. DC Auto responded quickly, was very helpful, and was in a…read moreconvenient location!! Clean and friendly! Highly recommend

Had such an amazing experience here! The lady who runs the shop is extremely helpful and so so…read morekind. I just moved to Philly and had so many questions about car registration + inspection and she answered them all without hesitation. She made copies and extras of everything for me. Changing over registration can be a hassle but she made it so easy. Highly recommend this place!!!

My family and I recently moved from out of state to Philadelphia, confused with everything on how…read moreto register our car. Popped in here one day, and they were so helpful and easy to work with! Would recommend, 10/10.

These folks are happy to assist with any and all paperwork related to car registration and other…read moreservices.

My elderly dad wanted to sell his car and I had absolutely NO idea how to go about it; the PennDOT…read morewebsite was super confusing. Did I need to draw up a bill of sale myself? What tax was owed? What Form to use from PennDOT? Well all I had to do was show up at Laughlin and Damon took care of EVERYTHING. This was a complicated transaction as my mom had recently died and her name was also on the title, there was a typo in my dad's middle initial on the title, etc. With great patience and courtesy, Damon got everything done in record time. So a very happy seller and a very happy buyer. Thank you so much Damon. You are such a kind and knowledgeable professional.

Very helpful and friendly. Seemed like an overwhelming task to do a title transfer and…read moreregistration, but everything was complete in under 20 minutes.

Update: I'm not sure who the owner is talking about in the reply but this is two very different…read morescenarios, maybe you encountered that with another guest but what you're mentioning never happened to me or for my case. Terrible Service, I called twice before arriving inquiring about getting a new Id because I had lost my old one, they informed me I'd be able to get one same day no issue at a higher cost because they aren't directly affiliated with penndot. When I arrived the staff was very rude and informed me that unless my expired in 6 months, they were unable to print me an ID, and for them to check and see when my ID expired it's an additional $10, an absolute unprofessional and disappointing experience.

It would be really helpful if they posted their holiday closures online instead of having people…read moredrive all the way to their location and finding it closed during what is listed as their normal business hours. Closing on a Saturday and Monday for "Columbus Day" (not even what it's called anymore) is ridiculous, especially when every other government entity usually open on Saturdays is open today and just closed on Monday.

Danny could not have been more helpful when it came to getting my car registered. He was incredibly…read morecommunicative, knowledgeable, and transparent about pricing and how to deal with the financial company holding my loan. I would go back to him in a heartbeat, and I recommend him to anyone who is trying to register their car.

Danny was super helpful. He explained everything clearly so I had all the paperwork needed when I…read morearrived. Most of all he was very kind and understanding with a difficult situation. I wouldn't go anywhere else.