I booked an appointment but when I looked at appt booked on their site it said no appointment. so I…read morebooked another appointment did the same thing to confirm and same thing. so I try one more time and again same thing. I finally book another appt and just went w out being able to confirm and they told me I owe them over 600.00 for not showing up to my appt. that was never confirmed. I'm just in awe!! this is crazy!!! they need to get a better booking system and stop trying to charge ppl for appt that they can't even confirm!!

I absolutely love this place! This is the best membership I've ever bought! I never regret the…read moredecision to join, after leaving I feel pain relief! That's priceless! Ms. Denise is the most therapeutic massage therapist ever! They have the BEST Estheticians to take care of every inch of your face! Erica, the manager will help you with whatever need you have! I am a very happy customer!

Ladies. If you want to stop the clock, feel soft and surrender to the paused time. Be as gentle as…read morethe sand that flows down inside an hourglass. To feel like the world doesn't need your attention. Please set an appointment with Felicit K. She has angelic hands.

I have been a faithful member since 2016. That's almost 10 years. In that time I have NEVER SAME…read moreDAY CANCELLED! I may have cancelled but NEVER without ample notice to rebook. I believe I have been a "blue ribbon" member ... prompt, tip well and refer other members. Because of several personal situations in the last year or so I have not been able to use my membership and attempted to cancel. At that time, I had 9 credits and was told I would lose the credits and could not use them UNLESS I maintained a special membership that would cost $10 a month. This membership did not accrue any more credit but simply allowed me to use the credits I had already paid for. OK. I didn't like it, but I opted for that option. Be aware I made multiple attempts in person, on the phone and in emails to get this pseudo-cancellation accomplished before this "option" was offered to me. About a month ago I booked two services but became very ill. The morning of the appointments I called (no one was in yet) but I left a message. I immediately went to the doctor. After recovering I called to determine how many credits remained. I discovered you had charged me the full amount for the services I cancelled for illness. I did not expect that. Prior to this cancellation, I HAD NEVER IN ALMOST 10 YEARS CANCELLED services without ample notice. Imagine my surprise when I was charged. I am incredibly upset. No, I'm angry. I do not believe this is fair or the kind of customer service that is justified given my long-term loyalty. I have subsequently noticed (when attempting to find a way to complain and get a better, more satisfactory resolution) that there are multiple, open, class action lawsuits for this exact type of customer abuse. If there were one in the state of Louisiana (where I live) I would join it. Since there are not and despite multiple unsuccessful attempts to negotiate a more customer satisfactory resolution, I am sending this letter. Additionally, in an effort to wan unsuspecting existing and potential customers, I am posting it on any website that might be applicable. I still have unused credits. But since my original membership so many restrictions have been placed on using my credits, applicable pricing, and any other gimmicks to abuse members, I doubt I will be able to ever use them. Now I must find a way to cancel the ridiculous $10 monthly fee to use credits I've already paid for. A very dissatisfied (and angry) former member!

Absolutely one of the best locally owned and operated spas in town. I have been a client since the…read morebeginning of the journey and the services continue to exceed expectation each time. Continuously offering more services and staying current on all skin care needs and trends. Always providing the most professional and best services!

I use the mystic machines. Very satisfied with the color and longevity of my tans. Customer service…read moreis great and salon is clean

Cleanest and favorite location of the Palm Beach Tan's locations I've been to! The girl working was…read moreso nice and helpful I hope I get the chance to stop in at this location again when I'm passing through again!

My experience with Red Stick Massotherapy far exceeded my expectations!…read moreI scheduled a two hour massaged with guided meditation, and the cost is what I pay for a 90 minute at a chain massage place. ( that isn't as good) Thomas was great at paying attention to trigger points that were sensitive to me. The atmosphere was very friendly and inviting. The suite has other massage therapist in separate offices in the same building. Very professional set up for an independent business owner. I know new clients get offered a special as well as monthly emails with specials! Currently offering up to 30% off! You can be getting a custom private massage from a professional and stop using these " massage clinics was curtains covering the door" Thomas was happy to talk and have a conversation, but also able to give you your massage in silence. The lighting was great! And the aromatherapy is a great touch. The smell was fresh and cleaning smelling! I thoroughly enjoyed my massage here and can't wait to book again.

I have gotten multiple massages from Thomas, and every time I am left feeling relaxed and…read morerefreshed. He always goes above and beyond to make sure I am comfortable and to target any specific trouble areas I'm having. He is even great at finding targeted areas that I didn't even realize were causing me so much tension until he works that area out. I love doing the massages in my own home because I'm extra comfortable there. I look forward to the many more massages I will be getting from Thomas. He is highly recommended.

Started going to Southern Gleaux recently as a new tanner and the staff was helpful and the tanning…read morerooms and beds were very clean.

Family owned business. Super friendly personnel. Very clean establishment. Always has plenty of…read more"whatnots" and assorted clothing. I can't think of a more quaint and relaxing place to tan. Treat you like a real person and not just a number.

Calm, welcoming atmosphere. The front desk receptionist is so kind, and makes you feel at home…read moreoffering a complimentary glass of champagne. Olivia and Chris are absolutely awesome at what they do. Went in for a 60 minute couples massage. Such a relaxing and enjoyable experience. Will come back and do the 90 minute.

Sarah is superb. She knows how to massage my scars and my feet. She is the best at the Downtown…read moreEmporium!

GF and I stopped by about 1pm on 7/3/26. Had about a ten minute wait to be seated for pedicures…read more We both got the Golden pedicure ($60 each plus tip) and it was well worth it. Hot wrap around your neck and then all the things feet. Warms stones, warm wraps, scrubs etc. and super friendly staff. About an hour of pampering and we weren't complaining. The place is new, been open around 10 months. Very clean on the inside and super comfy massage chairs. Good choice of music playing and they offer soft drinks, water and wine (red or white). Limited staff at 4-5, so people were stacking up behind us for services. Definitely will be back and definitely recommend. Well worth the price we paid. Not to mention staff were super friendly.