I called to ask a question about if they had an item, the employee who answered was muffling…read moreduring the conversation and then when asked if they had the item the employee gave a snarky rude tone and said no and then hung up on me. I completely understand if you don't have an item but rudeness to someone asking a single question is uncalled for.

Came in to look for Halloween and Christmas items. There are so many 4x4s and dump bins in the…read moreaisles it is literally impossible to walk. I'd say it's even a safety hazard.

This is a cool store located in the Florence Mall. We went in here and checked out all the cool…read morethings they had I love novelty T-shirts and things like that in this place had plenty of them and I walked around and looked at a lot of their shirts and even purchased one. So these are a good place in the cool mall so it's definitely worth checking out when you're there at the mall go ahead and stop by and buy a few things or just enjoy looking at their items because they have a bunch of neat things

I'm shocked that they Have a Box Lunch all the Way out here! Store is one of a kind if you've never…read morebeen to one. It's the cleanest Box Lunch I've visited. Staff is really friendly and courteous. Love all the variety of item, nik naks and collectibles this place sells. Definitely a store to check out.

Customer service sucks go elsewhere for your coins like govmint.com they are grumpy have no passion…read morefor the coins the two ladies I spoke with just have such a bitter attitude terrible experience.

I recently stopped in this business to sell a coin I had. The lady was very friendly,conducted…read morebusiness with me in a professional manner, and was honest about the value of my coin.

I see all the negative reviews on this store. It is a Hobby Lobby People!…read moreSure, the employees arent the best, but there are a few that will go that extra mile. I've been going here for years and save a ton. If my career choice was working here, I might be a bit grumpy too. I'll jump through the hoops to get what I want and always leave happy for the money I saved. This isn't Macy's. You Rock Hobby Lobby! Shout out to Mel that works at the Florence Ky. Store. She is holding this place together.

This is one of my weekly stops! I love walking into the bright and well decorated store. There is…read morealways something new to find. I usually start at the left and walk the entire store. The staff is always so friendly and helpful. The store is well stocked with everything you can imagine. I usually go in for one thing and leave with a cart full. The sales are fantastic. The pricing is great and the product are great quality. My home aways looks amazing thanks to Home Depot. See you again next week!!

I went to sell silver. The man who helped me was friendly and efficient. I was pleased with the…read moreoffer and it didn't take long at all.

Way more friendly and less smug than the other coin place in Florence. Keep up the great work!!read more

Got here during store hours and the stores closed... just simply not open., the gates are not even…read moreup inside as of nobody bothered to show up.

I typically buy my video games online. But I received a Xbox for Christmas and so I decided to…read moretrade in a lot of my old Wii games that hadn't been played in a while so I could get some games for my new system. The store was decently busy, but not packed. There were 3 folks working behind the counter and maybe one more out on the floor. All of them seemed very overwhelmed with how busy it was. I'm not sure how the staff would be if it was actually packed in there. My trade in went well and I feel I got a decent price for the games. It looked like I got 50% of their used selling price for each of the games respectively. The store was well stocked and very well laid out. Parking was easy. Prices for brand new games seemed to be comparable to online prices. Anything that wasn't brand new was over priced. But if you want that person to person sales experience, a warranty, and instant gratification then Game Stop is the way to go!

I've stopped in this place a few times over the past few years. Have bought some coins for me and…read moremy son. It seems every time I'm in there, I have to deal with the same guy. Older fellow who seems to be very knowledgeable but incredibly rude and condescending. I stopped in today hoping someone else would be working. Not the case. I'm probably going to find another shop to deal with. Shame because the guy who used to own this place (maybe still does) actually gave my son a steel penny years ago in the original store in the mall. That got us both interested in coin collecting.

Long time buyer and seller of gold an silver coins and the worker (maybe owner) was a jerk. Too bad…read moreas I was hoping to have a nice place to do business nearby. I'm sure the place is fine, but again the employer was an arrogant *sshole to the customer before me and the me.

A great store with friendly staff and competitive prices. They almost always have what I am looking…read morefor and if they don't they are ready with a similar suggestion or an offer to get it for me soon. It's awesome being able to play games in store and I'll regularly stop by for recommendations or just to talk with other people in the hobby.

We came into the store from out of town. We visited while on vacation. The owner was great and made…read moreus feel special. The selection was great and they have a policy that you can try any game they have. I HIGHLY recommend this place. Check it out!!

We've been going here for years to get Employee Awards. They are very good at what they do. Top…read morenotch customer service. The ladies there are so nice. They are also quick and the products look great. They are good communicators, which is very important when you have lots of details to be placed on a variety of awards. You can email them your order, choose products online, call them, or just stop by.

Had an emergency after some awards I had ordered never showed. I arrived here last minute looking…read morefor help and the ladies working jumped into action saving me from disappearing 6 kids. They helped out and saved the day. I will definitely continue business with them.