I signed up for a membership and just noticed the lack of service from the people at the desk. It looks like only one of the three working knew what to do. They ended up getting me squared away but I do feel like there probably needs to be more customer service training..... read more

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For two years, I've inquired when a red light therapy bed would be installed like at the other nearby PFs. I was sadly disappointed the new remodel didn't include this upgrade. I'm also disappointed they eliminated the 30 minute workout area. Unimpressed with this facility read more

Great staff, dirty bathrooms, and the glute bridge machine only goes up to 160 pounds.

Having been to several PFs around the country I was taken aback by the lack of cleaning done on and around the machines, especially the treadmills. Dust bunnies everywhere. Not what I'm used to and not what I paid for. Mentioned it to the help and got "well they're supposed to be". One would have to be blind not to see it. read more

My credit card was hacked on 8/11/25. Obviously I cancelled the card & was forced to wait for a replacement to be sent. The last thing on my mind was to immediately update my cc account with PF, not to mention I literally COULDN'T until I received my new credit card. My new card arrived today, 8/18/25 but so did a $15 late fee from PF. A grace period would have been nice, PF. Not pleased with your service. read more

It was clean, a super friendly facility, and the staff was helpful. One of the best Planet Fitness places I've visited

They do not provide eye protection for tanning like almost every other location. If you aren't going to tan the facility itself is fine. Unremarkable. read more

I really enjoyed this location. Whether it was the time of day (10:30am) or not it wasn't crowded and it was very clean. read more

Planet Fitness - Gyms Near Me - Brownsburg, Indiana

Planet Fitness - Brownsburg is great. Very friendly staff and incredibly clean facility. They also take great care of all the equipment at the gym. Locker rooms are large and many lockers available. Also have a key wall if you don't want to take up an entire locker. Hangers are also available for coats. There are special days when they have bagels and pizza. There are also personal trainers available most of the time during the day on first come first serve. For the price you're paying and the benefits you get I'm quite pleased! Reason for 4 stars mainly include the lack of lifting equipment. If you're looking for a gym with lots of free weights and equipment this is probably not the place for you. However if you're looking for cardio there are many options! read more

Planet Fitness - New members get a complementary bag and shirt - Gyms Near Me - Brownsburg, Indiana

This Planet Fitness is probably my favorite PF location! Not super crowded, and the layout is really nice and makes sense (where at other PF locations, it sometimes does not). Staff is friendly and kind, lots of windows, and there is a diverse gorup of members which makes the environment much more welcoming seeing people of all shapes and sizes working to better themselves. Excited to make this PF my home gym! read more

This PF is good overall. They have all the usual amenities and the staff is very nice and attentive to everybody's needs. One of the best features that I noticed was the spacious shower stalls. There are private locked changing areas attached to each shower, so there's plenty of room for your gym bag and you don't have to worry about anyone meddling with your stuff. There are two reasons why I docked a star from my review. 1) The stretching area is pretty small and tucked in a corner so it was almost claustrophobic. 2) The shower heads are sooo funky. Very odd water pressure, sort of haphazard spraying, and it's difficult to make the water cold without turning it off completely. They definitely need an update. On the plus side though, the water gets very hot, if that's your thing. Bottom line: If I'm in town again, I'll likely be back. read more

The gym is usually well kept and clean during the day. I went tonight after 7:00 PM. Imagine using the restroom and not having any toilet paper? As a girl, that really sucks. read more

Been a Black card member for a few weeks and I have enjoyed my membership benefits when I am able to use them. At times the equipment is broken and in need of repair. It seems when it's broken it can stay that way for quite a while almost as if it was never a priority to get it fixed. As for the cleanliness the bathrooms are a hot mess in the men's room. Always toilet paper on floor or hanging off toilet. Toilet seats loose enough you can fall off just by sitting down and the seat slides to the side. Towel dispensers out on the floor always need refilled. When you need an employee for assistance you will usually have to wait for them to finish their conversation with the co worker if you are lucky enough to even find one. The massage chair is so broken down one use was enough for me to decide to never try it again. I actually was worse off after I used it than before I sat down. My last straw and one of the reasons for a one star review is that there is no customer support other than the staff onsite. I came in to tan at 6:40 pm store closes at 7pm on Saturday (even though they advertise as a 24 gym) and I was refused a 10 minute tan session because as Lucas stated " That's what I got for ya!" When I asked why I couldn't tan when they close in 15 minutes. Nowhere can I see it posted in my contract that you can't tan 15 minutes before they close or that the tanning booths close 15 minutes before closing. I asked Lucas if it was posted anywhere or if it's in my contract and he stated "no it is what it is". So I try to look up customer support so I can inquire about the rules and to also verify what Lucas was telling me. I was unlucky in my quick search through the planet fitness app and the planet fitness website. I was however able to find billing support and compliment section. I just don't get why it's not allowed to push a button let a member utilize the benefits they pay for and still have 5 minutes until actual closing time to do clean up. Now I have to figure out how to cancel my membership and my daughters so we can go join anytime fitness. read more

This gym is just right for my needs. There is an abundance of cardio equipment, although the weight area could be bigger. It can sometimes get a little crowded in the stretch/abs area, but it's never been a deal breaker for me. Massage and tanning are nice for those who purchase Black memberships. read more

I like Planet Fitness for the price. It is hit and miss on the cleanliness though. I really would not workout if it was not for my $10 membership here so it does keep me motivated to go. I just wish that the equipment was used for what it meant for... The stretching cage is often used as an odd pull up or upside down hanging and sit up machine (honestly I don't know what they are doing on it). People talk on their phones while working out. Just makes for awkward workout time. However if you are looking for a $10 membership and can overlook the flaws at times this is the place to come to. The perfect workout time is weekday afternoons. read more

Very impressed every visit! Clean friendly always a machine open to my preference. I can't wait to hear the repetition of the sale ads for the New Years! Reminds everybody to get moving lol read more

Well skeptical at first and upon walking in it is very clean and the staff makes you feel very comfortable. Highly recommend massage bed and quick 30 min work out. read more

I have been to several PF's and Brownburg is the best, it is very clean, the different work out stations are perfectly divided. The stretching and abs is its own room, the machines that women might be hesitant to use in front of people are nicely hidden. The staff is happy to show you how to work each machine and they always greet and say good bye and most importantly they have a bowl of tootsie rolls for you!! Not all of them offer them! read more

I love PF Bburg!. The staff is always pleasant and helpful. Facility is very clean.