I can't believe I didn't join years ago. It is a minimal gym but for $25/month I can get a chair massage and red light therapy. Totally worth it! read more

So annoying the gym is divided into three sections so you have to walk multiple flights of stairs for your workout. There is absolutely no AC. Almost 0 space to lay down a mat and unless you bring up dumbbells from downstairs, you are limited to the up to 20lb upstairs by the mat. It has the equipment you need for a solid workout but the workout might not be pleasant. Do not try to cancel or pause your membership here because the front desk employees cannot do that (I tried to freeze mine here and continues to get charged and was unable to get refunded). You're better off going to the Planet Fitness on State. It's much better. read more

Spoke with Johnny the GM at the new Montrose location in Chicago. Johnny was rude and disrespectful. Johnny told me about the membership fees that would include a 7.59 enrollment fee and when asked about the fee he couldn't explain why and told me to contact corporate. When I asked for corporates number he told me to google it, when I asked three more times for the number he put me on hold for about :10 minutes then came back on the phone rattled off the number starting with 844 and hung up, I wasn't able to get the whole phone number. Johnny is rude and should not be handling front facing customers. I'd like to join the club but not willing to join with Johnny running the club!! BTW, when I tried to call back the phone rang forever twice and I was hung up on twice. Obviously this company hires incompetent and disrespectful people! Johnny should be fired! Update, tried calling twice to resolve situation. Was hung up on twice, apparently Planet Fitness is not interested in customer service or growing their business!! read more

Walking in it's like a heatwave hits you. Summer in Chicago and it's hotter INSIDE than it is outside. Half the time no one is at the desk so when I went to sign up I ended up going home and signing up online myself. Since I've been going I can't even purchase any of the beverages from the fridge since almost no one is ever there. There's a lack of equipment especially for legs so if you need a leg press or abduction/adduction machine don't count on getting a chance. The leg press has also been broken for about a week and I don't have any high hopes of it being fixed soon. Honestly super disappointed since this is the closest gym near me. read more

I tried8 to join Planet Fitness yesterday but the guy at the front desk couldnt give me the exact total. I explained that i need to know how much money will exactly come out of my account. There is the $49 annual fee plus $1 to join then $10 per month, I get that but there are also additional enrollment fees which seem to be a big secret. How frustrating read more

Music is blasting so loud you can't think, and it's so hot and hard to breathe. Worst of the locations I've been two but the staff are great

Normally come a lot earlier in the morning today I was running late was in there about 8:30 in the morning and wow the clientele was much different rude and really don't care. This guy sat on this machine the only one in the gym for 45 minutes texting, putting weight on the machine, taking pictures of himself on the bench next to the weight, but never once picking the weight continuously texting someone fixing his hair basically preventing anyone from using this machine that wanted to read more

Used to LOVE this gym & the staff but seems they've changed over staff recently. Don't come here if you don't want to workout in a sauna! The ac does NOT work & the upstairs is a literal sauna!!! read more

I don't understand the 2.5 average rating for this place. I have been here several times on two different trips to Chicago. The staff has always been polite, the equipment fine, and I am always thankful there is a PF location here. read more

Planet Fitness - Gyms Near Me - Chicago, Illinois

The gym is heating up over 75 degrees. No one does anything about it. Same heating issue as last summer. The manager doesn't care about the gym condition. Equipment takes forever to get repaired. The daytime staff are not thorough with cleaning. One of the male staff feather dusts next to gym members while they are exercising, sometimes over them. Doesn't wipe down equipment after dusting, which leaves the seats all dusty. Half ass work. He is Hispanic with short hair and has some behavioral problem. Never felt comfortable with him while signing in for the tanning bed since he starting working here last year. Creepy staff. Respect women or get out. No professional demeanor with daytime staff and supervisor. No service with a smile. South Loop and Broadway locations have better managers and staff. read more

This location is GODAWFUL. Refusal to run air conditioning in the summer, water all over locker room floor, oddly placed small weight locations. Just a terrible, terrible gym. Go to the much much MUCH better one in Printers' Row instead. read more

If I could give this place 0 stars, I would. This place reeks and stinks like SHIT. I have been coming in for the past 2 weeks trying to get in shape. During that time, in two days. TWO DAYS, I was assaulted by 15 guys. NOT ONE, NOT TWO, 15 FUCKING GUYS in the locker room. I reported this twice and no one did anything to help me feel safe so I have stopped going to this gym and I have canceled my membership. I tried to find an employee but they were nowhere to be found. I WANT MY $15 DOLLARS BACK!!!!!!!!!!!! This place is hot and musty considering the location. Man, this place is the worst and I do not feel safe. It's dimly lit which is creepy and unmotivating. L place... read more

My first time here i saw two people hooking up on the leg extension. Didn't even wipe down the machine after. Theres a lot of freaky people. Not really anywhere to stretch. read more

DONT JOIN!!! I joined this place two months and I workout 5 days a week, the AC hasn't been working except for 3 days out of that time. Someone is going to pass out and get hurt at this place when it's mid 80s in the building but management doesn't care. U ask the manager about it and he said he requested someone to fix it but they aren't showing.... Then find someone else! The employees are going to start walking out also, they told me to write a bad review on here so that's what I'm doing. This place is a joke read more

Planet Fitness - Gyms Near Me - Chicago, Illinois

I have been in another planet fitness location for 5 years and staff checked people don't keep busy the machines just reading the cellphone. Planet Fitness - Avondale is out of control, staff doesn't check people and how much time they keep busy a machines just reading the phone. I am here now, in a 30 minute express area. it is literally 20 mins I am waiting a machine kept busy by a guy is just reading his cellphone ! read more

I had a horrible experience my friend was guesting me to see if I would like it .. and the young lady MJ at the membership desk was horrible... and made me not want to come back I believe she needs to be properly trained on customer service sales.. I was planning on buying a membership.. and I can't believe she was so rude.. read more

This location is very limited space but they make good use of it. I was able to find the equipment I needed but it also meant walking up and down stairs and across the floor to do so. read more

New to the area and so happy to have the convenience of Planet Fitness near me! The front staff has been friendly and helpful in every interaction. The gym itself is not as modern as others but has the equipment you need. read more

I'm visiting from out of town, and I was exploring the Chicago area planet fitness options for the trip. I called around to a few, and when I called this location, I was immediately met with warmth and hospitality from Joya (apologies if I'm spelling her name wrong). Her customer service was excellent, and made me feel so welcome navigating a new city even in this small instance. The gym itself is on the smaller side but has all you need, and has the usual PF amenities. read more

Fix the speakers. Get the music back on. 3 weeks with no music is absurd. Manager is slow to get anything repaired. People need to rerack weights. Messy gym for Streeterville location. read more

One of the most poorly managed clubs. Broadway and Logan Square have better GMs. There hasn't been any music for two weeks and the GM does nothing to fix the problem. Fixing the tvs took months and the a/c malfunctioned over the entire summer. For $15 per month, fix the speaker system. We members pay for music in the gym. The new staff are lazy and have terrible member service skills. The guy answering phones weekday mornings doesn't speak clearly and sounds like an idiot. Equinox and Orange Theory are far superior in how they treat their members. read more

The gym is nice and clean but they don't use air conditioning and it's always really hot.

Very comfortable benches, well equipped and clean Gone twice this week and had a great experience both times read more

I travel for work and have visited numerous PF across the country. If you're looking for a clean, well kept, and usual PF equipment please turn around and go someplace else. The gym is tiny, filthy (compared to other PF locations), older equipment, out of service machines, and just an overwhelming lack of care and attention to cleanliness from the staff. This would never fly at the PF locations in my city. This is an obvious absentee owner and the regional manager is turning a blind eye. However, they do have a ton of cardio and would recommend this location for anything cardio. read more

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I don't understand why this place has the heat running all year. It's literally 80 degrees inside during the summer. I've been coming here for years and nothing has been done about it. read more

What gym closes at 9 on weekdays and 7 on weekends? This gym has the stupidest fucking hours possible and from the looks of the reviews they barely adhere to them anyway. read more

A warning to all, an June 13 in the early afternoon my lock was cut and my wallet stolen. Had to cancel credit cards and get new license. Thieves went directly to Apple store. Management was pretty laissez faire about whole event. read more

Great gym 10/10 would recommend a friend. Nice employees &how convenient of a Whole Foods right below! read more

I travel a lot for work and have been to probably 25 PFs around the country. Unfortunately this is my home club and it is the worst of them all. Unbelievably small, barely any benches (they're all broken), ratio of free weights to treadmills is comical, and it's just so so small. It's really hard to get a legit workout completed here. Staff doesn't seem to care either. People act insane here... I've seen folks working out shirtless, people sitting on their phone for 30 minutes taking up a machine, playing music out of a speaker. It's the worst. You're better off going for a run outside and doing some push-ups than visiting here read more

Anyone rating this lower than 3-stars is kind of being ridiculous. Planet Fitness is a cost leader who's facilities work on few staff members that are probably underpaid and overworked. PF is NOT a fitness club PF is a facility that has equipment in it that you are paying for access to, if the equipment is maintained and cleaned they are holding up their end of the deal as far as I'm concerned. This facility is small and takes adjusting to get used to but the convince of location, low cost, Great staff, okay amenities, and cleanliness of equipment keep me returning. I went and tried the local trial at LA fitness in the loop recently as I thought of maybe moving gyms, and I immediately realized how much better this PF is even at half the size. There are no sales people here, no sleazy contracts with hidden upcharges and fees. This place is pretty laid back and easy going. I do wish there was a way this place could expand the space more though. read more

Would be a decent gym due to the cost and location, but lately it is failing to live up to the basics. There has been no AC yet this spring, which means the gym is unbearably hot for working out. I almost had to leave last week. There is literally hot air coming out of the vents in the upper areas when it is 80 degrees outside. Next week it is supposed to be near 90 and I am already planning on not to going. Today, it was still not open 2 hours after opening time. Another member waiting outside said that it was late opening yesterday too. Most of the front desk staff are friendly enough. Wish there was another slightly more elevated option with more equipment and classes in the immediate area. Would be willing to pay more. The closest option is about a 20 min walk and a much higher cost. Will need to look for an alternative option. read more

On vacation and visiting from out of town. Arrived just at opening time (7am). It's currently 7:20am and I'm standing outside with about 10 of us waiting to get in. Talking with another member and he mentioned the weekdays are generally good but the weekend hours are unreliable. Will wait a few more minutes before headed back to the hotel. Extremely disappointed! Update - I left at 7:45am along with a few other frustrated members. What good is the Black Card if the clubs you are visiting from out of town are unreliability run??? read more

I would think that since this location is in downtown Chicago that it would be something of a flagship branch in the area. It is definitely not and is bizarrely lagging behind the suburban branches. There are only two Smith machines, the hip abductor and adductor machines only go up to 100 pounds, there's no step up apparatus and it is oddly dimly lit even in the daytime. Also there are TRX photos in the Yelp listing, but definitely none in the gym. read more

Planet Fitness - The hip abductor and adductor machines only go to a 100. - Gyms Near Me - Chicago, Illinois

We are members of Planet Fitness. We travel extensively so we use the gym in the area we are visiting. This gym is located in Streeterville. I am sure some of the issues could be due to staffing. This was around 10:30am on a Tuesday. There was one individual at the front counter and no one else working in the facility, that we could see. A second employee came in, ( dressed in PF employee gear) but was using the massage chair for quite sometime, perhaps before their shift? There were maybe 20 individuals using the gym at the time, so not super crowded. Some equipment needs attention. A walk through now and again and some elbow grease goes a long way. read more

Recently became a member at the Planet Fitness Streeterville location and am very satisfied. It has nearly all the machines/weights I like to use (plus for Black Card members the Hydromassage chairs alone are worth $23/month.) I have never found it to be extremely busy or had to wait too long to use a machine (even though it is just after the new year when you would expect it.) The locker room is no-frills (no towels or locks provided so you have to bring your own) but does have showers and vanities. Front desk staff members have always been friendly. As is standard with Planet Fitness locations there are no free weight barbell/squat racks (only Smith machines) and dumbbbells max out at 65 pounds, so if you are an intermediate/advanced lifter this of course will not be optimal for you - but if you are in your first ~year of training or getting back into the gym after a while I highly recommend it! read more

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WAY TOO HOT!!!!! Went to this planet because the only other near me is the one in lakeview. Seriously PLEASE fix your AC's. Every time i go i almost pass out on the floor someone will get heat stroke someday. Feel bad for the employees who have to work in the heat. Otherwise really nice gym, would get a lot more business if they weren't cooking people alive in there. read more

Ok, it's a Planet Fitness. And the machines are older and fewer. So that would get it 3 or 4 stars. However, I was here from out of town and my black membership was screwed up so it wouldn't let me in - and they stepped up and got things figured out. And did so fast. So 6 star service. read more

since school been off, they have nothing but the little kids in groups and the one machine that nobody can use that's messed up. Area sucks.

Curtis the manager at Planet Fitness was very unprofessional and rude. When asked if I can take my picture another day his response was to take my picture now or I will be kicked out of the club. As a paying customer I was very disattisfied with how I was treated. They claim to be "a judgement free zone" yet the "manager" couldn't even explain the reasoning behind the policy. I would not recommend this location to family/friendsas they do not foster a positive and friendly workout enbironment. read more

I don't usually come to this gym but I came in late and chris introduced me to an item I didn't know I could have access too, I'm a regular at a different gym for about 3 years now and I'm just now hearing of being able to get my hands on a bar protector thingy. Very much pmo, Godbless chris read more