This isn't directed at the souderton location, this is just directed at planet fitness as a whole. Your gym is so expensive just some shitty slum with workout equipment. $25 for a day pass, r u kidding me? Maxx fitness is a WAY nicer gym and only has a $10 day pass and their membership plans are cheaper too. FUCK U PLANET FITNESS read more

Been a happy member of Planet Fitness for years. All of a sudden it is no longer Planet Fitness!! It is Teenage Planet of the Plaid Wearing Jammie Pants. Teenagers who just stand around and hover over equipment NOT working out. It is also frustrating that the gym got all new equipment, but less of it!!!! You are ALWAYS waiting around to use equipment. Mostly due to the teens standing there. RANT OVER. read more

Front desk staff let people in who don't scan all the time. Frustrating when the gym is already packed and there's extra people there, too.

Let me start off by saying I love planet and I consider myself a planet pro because I have literally been to like 50 locations between PA and Florida. Souderton is an awesome location. Love the machines love the staff. My problem is how bad the gym goers leave place. The bathrooms are always hideous and I feel like there's germs growing on the walls. Today there was a pair of socks left in one shower, a band-aid in another and 5 inches of grey water in there 3rd. The water takes 20 mins to get warm and the locks on the changing room doors make getting out difficult. With that being said I needed to shower and I spoke to my boy reggie at the front desk and within mins he had everything up to par. I need a clean bathroom. Love the staff. Hate cleanliness. read more

Great place to exercise. Enough equipment that I never need to wait. Friendly staff. Clean and well maintained equipment. read more

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This place really makes you feel like you are part of the family while you are there. The employees are all very nice and friendly. Elizabeth is probably one of the nicest people I've encountered in customer services. Joe is always very upbeat and happy. Both of them are definitely doing a great job! I highly recommend if you live in the area to stop by and try it out! Will continue to go there because of these two and their amazing customer service! read more

El peor gym que he pisado en la vida. No lo recomiendo. Buenas maquinarias y todo pero tienen un mal personal read more

Remodeling without a bathroom or locker room!? No option to attend another location. Their solution is outdoor portapots!? No deadline to have bathrooms and no notice that this would happen when I signed up. Very unhappy...poor customer service. Upon entering... the equipment stinks. Bikes click when they shouldn't...multiple ellipticals won't take my heart rate and a few machines don't link to the tv. Very interrupting for a service that's meant to create peace. PS o still need a bathroom!! read more

Something needs to be done about the use of cell phones in the men's locker room. I caught a man filming me while I was showering. I also caught two men filming/photographing men who were undressed. The use of cell phones in the locker rooms is prohibited but when asking someone to stop they become irate. Apparently it is acceptable to break the rule. Planet Fitness needs to take a stronger stance against this invasion of privacy by: posting larger signs about the cell phone rule; stress to new members that this behavior is unacceptable; and sending out an email to all clientele addressing the cell phone issue. If you are using your phone in the private areas you are as guilty as the men who use their cameras. You are making it easy for them to go unnoticed. -- The owner has told me that the comfort of the clientele is first and foremost. I have brought this up with the employees at the front desk whenever there is an incident. Nothing was done. This is more than an issue of the clientele feeling comfortable. How hard is it to put up a big sign and send a blanket email? read more

The wifi RARELY works and most of the machines (bike, treadmills, ellipticals, cybex's) are frequently in need of maintenance. For instance, right now all four bikes are having major pedal problems. But it's only $10/$20 a month, the staff are all very nice, and it's close to my house and work. read more

Gotta drop this gym to a 3 star. This is the closest planet fitness near me, but I try to not come here considering a lot of the equipment seems to be broken. (At least 4-5 machines were done the last time I was there) I've noticed several times when I'm there that there's people standing at the counter not really doing anything other than talking. All this happening while one or two trash cans were all to the brim with paper towels. Also, I'm not sure if this is just me or what, but the lighting is a bit off. It feels a bit dim compared to the other planet fitnesses I've been to. read more

I'm in the restroom and some guy is watching me at the urinal with his phone. I tell the woman at the desk. She says they can't do anything about it, this stuff happens all the time. Really?!? read more

This is the closest Planet Fitness to my house located in County Line Plaza in Souderton. It's a great gym and I've been coming here for years with family/friends as their guest. I don't get to go as often as I want to because of my inconsistent school/work schedules but one day I definitely do want to go on a consistent basis! I also like it's 24 hours, going and working out at 1AM is awesome!! read more

Love this gym! They are so nice and the place is CLEAN! Even during your workouts you can see them walking around spraying and washing machines down. A huge pet peeve of mine is dirty vents....there's are spotless! Hours are perfect and they are doing their part to keep everyone safe in this time of Covid! read more

This gym is the armpit of the world. I have the black membership which allows me access to other PF's as I travel for my job often. I have been to Augusta, Ga, Columbia, SC., and Kent WA to name a few. ALL of these other PF's are clean and beautiful. Bench seating , wood lockers, bright lights, clean showers, paper towel dispensers, and overall very well kept. Souderton facility is a DUMP compared to other PF's. Broken lockers, rusted lockers, limited seating, etx. It's run down, and dirty. And locker rooms smell disgusting . If you just have a regular memership - look elsewhere. read more

Place has been going downhill since fall 2022. First was cutback to not 24 hours. Good luck getting a hot shower after working out. Or even warm. Has been brought to management & workers attention repeatedly by me and gym partners. And paper towels removed from bathrooms. Seriously, days we don't have time to try a Luke warm shower. Washing our faces and Paper towels to DRY!!! Stop these poor gym hygiene practices. Next step for complaints will be ownership. And not just me. Been a member here for 2 years. Was great forever, not even close now. Staff is mismanaged when you have 4 in the bathroom "cleaning" the shower. 3 days a week at least 1 of the sanitary paper towel dispensers is empty. But staff is there. Just not being directed until a complaint is made. Like an old pendot crew. 3 watching and talking, one working. 35 years old and never have seen things go downhill so quickly at a gym. read more

Although the price is awesome the equipment available is limited. There is no curling bar or stair mill which is no good. The weights on the machines don't go very high like the leg press. :-/ read more

I frequent a few planet fitnesses and this one is by far the worst. The machines are ok which is why I gave it a 3 but the women's locker room is horrible. I stood at a shower for 10 mins waiting for hot water. Moved over one and it took 5 mins but I got hot water. The water jumps every time the toilets flush. The showers are so small compared to other locations. Also the hydro massage isn't in a room it's out in the open in an awkward location. The massage chairs face a wall on the floor. The front desk woman is not pleasant. Definitely not approachable. When I'm in the area from now on I'll drive to montgomeryville. read more

Can't beat the price, as evidenced by the converts from the gym across the street. Great hours for everyone and a staff that is friendly, plus a large number of machines available, this a good place to get in and keep in shape. read more

Planet Fitness - Gyms Near Me - Souderton, Pennsylvania

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Cheap, good hours, friendly staff. EDIT: Hours have since become even better; the Planet Fitness in Souderton is now open 24/7. read more

Planet Fitness is the worst. They have nothing set up to accommodate when someone moves and needs to cancel membership. Then the people on the phone tell you one thing, dispute the charge we can't refund you. Then they fight the dispute. When people move, cancelling their membership may not be the first thing on their mind. Especially when they think there might be a PF near where they are moving to. The people on the phone should be truthful and not say they cancelled your membership but instead put on temporary freeze. I know this is how they make their money, but it is not fair and should not be allowed. We were told when my daughter called in August her account was cancelled. They did not tell us anything else after being transferred 5 times. They put a freeze on it and did not cancel. Three months later we got charged. We were told to dispute because they could not give refunds. They did not tell us anything else. They won dispute because there was nothing signed by my daughter. They didn't tell us any of this. They lied to us. I will never use them again even if they are the only gym in a 50 mile radius. read more

Extremely Rude Staff. Nothing but problems when trying to cancel the membership. I asked them to make sure I didn't owe anything when I shipped off to the Army: they said I was good and nothing was owed. When I came home and was thinking about signing up again the staff member informed me I owed monies...ridiculous! Was nice when they first opened then went down hill fast and in a hurry. Response to the response: I asked to speak to the souderton locations management and the crew member informed me that was impossible because they only communicate through email. I asked them how they got the job and they said through an email. I also had come in as someone's guest once with a gallon water jug which I needed (I have exertional asthma and this helps keep my airway open along with an inhaler) and I was told it was too big and intimidating and someone could hurt themselves!? I always kept my water jug in a safe location and statistically someone is more likely to roll their ankle on a small water bottle. Why is the gym crew constantly nitpicking and hassling people? I also did not appreciate the staff member walking by me while I was on the treadmill giving me a dirty look because I was wheezing and they thought I was breathing too loudly and intimidating people. Very rude! read more

Terrible experience. AWFUL CUSTOMER SERVICE. I don't work out enough - that is my fault, not theirs - but despite my never actually going there to use their facilities - information they have access to, because they make you check in - when I cancelled my membership, they wouldn't refund my annual fee due to the timing. I cancelled because I have access to a free facility (for now) but I would NEVER GO BACK TO A PLACE THAT OFFERS NO CUSTOMER SERVICE. Would you? Over 30 bucks? The only thing that Planet Fitness does is provide a service - how could they mess that up? The job is open the doors, and make sure it is clean. An then be nice to people, and fair. What they do instead is make treating their customer poorly their top priority, and they make it look easy. My secret wish: their utter and complete failure. Tried to resolve this with the Store Manager and she was rude, so I went to corporate and they "apologize for any inconvenience this has caused me". read more

Okay. Well. First, I must state that I am very aesthetic. There are some people that could work out in a dark drab basement that smells like sweat socks and Fritos and not be bothered by it. Not me. I like Target over Walmart because Target seems to have a warmth which Walmart lacks. Anyway. My updated Planet Fitness - or Why I Stopped Going: The front desk staff was always changing. Some of them seemed downright angry, and most of them, while polite, seemed like they'd rather be anywhere else but there. I HATED the fact the TV channels were always tuned to some stupid station. Trying to get me to stay on a cross trainer for 30 minutes while being forced to watch a Fishing Show or a Cartoon Show is sooo not going to work. The cardio machines face the free weights. I like to use free weights. And I'm just paranoid enough to think that everyone is watching me use the free weights, so, guess what, I'm not going to use the free weights. It's so damn ugly. Black. Yellow. Dark. Yuck. The upside: For 20 bucks a month, I could bring a guest EVERY TIME, I could TAN as often as I wanted. But I just never wanted to go. So, those wonderful things were a waste. Oh,and then when I canceled they said they never received the letter and there was not one person I could talk to, instead I had to the front desk, who gave me a number to call, who gave me another number to call, who gave me the run around. Well. You get what you pay for. read more

Even though I only pay $19.99 a month to work out I would still prefer my experience to be good. I have been at this gym for 2 yrs now and it has only gotten worse. If it's not staff flirting with other guest, or favoring their "regulars" you get a mumble of a hi or just a stare. I don't know how much they get paid but it's obviously not enough for them to check the tanning beds when someone is done; in my last few times of tanning I have had to clean up after the person before me and it's gross. The manager has talked to me about it and said how sorry she was and put up a sign but that hasn't helped at all. read more

The price is reasonable and the hours are great. However I guess sometimes you get what you pay for. The staff have seemed to go downhill with friendliness ... I use to walk in and staff would smile and greet me by name now I walk in daily and usually staff is crowded behind the desk in their own conversations I have stood waiting for a bed because they are in their own personal conversation or eating. And they just hand me the spray as if I disturbed them. Please just take the time to smile and communicate with the members more then what bed how long .... The tanning beds I feel have gotten better with some newer beds. However I feel like staff should go in from time to time and clean the tanning rooms to ensure proper cleaning. ( maybe they do but I have seen the same lotion marks on walls and mirrors for days)...... I do like the water bottle water fountain. Again you get what you pay for all and all it's not a bad place to work out. read more

Love the gym, can't beat the price. Everything is clean, I don't need to worry about locking up my things, there are dozens of tvs, the physical atmosphere is diverse and the shower heads are better than the shower in my house. 'nuff said. The only bad (though I think it's a little funny) thing about PF is there's this one staff member who, while friendly, is always high as a freaking kite and not very much help at all. You'll find out who it is soon enough. I have so much fun at planet fitness. ITS 10 BUCKS JUST DO IT ALREADY. read more

Planet Fitness has been my place for working out for 3 years. It's clean, easy in and out, and usually not too crowded. Staff are nice and they have plenty of work out equipment for a no frills gym. Only things I miss are the absence of a pool, inside track, and courts for racquetball. But you cannot beat the price! read more

The two older women who work there, typically morning/day shift, aren't really friendly, and are choosey about who they greet, speak to and acknowledge. Been going here for about 7 years and I don't think I've ever gotten a hello or barely a smile from them, unless I initiate. Other than that, this PF location is fine in my opinion. read more

This gym could really use an updating. I use a Planet Fitness when traveling to Ohio that is so much nicer. The paper towels at this location constantly fall down and are hard to dispense because the rolls are just sitting on top of the trash cans. At other locations the rolls are on holders. Also, this bathroom/locker room is pretty gross. I've never showered there for that reason. But everyone is nice and I like to get in and out quickly so it serves the purpose. read more

It has been over a month that the only torso rotation machine has ripped and badly torn covering so if you use this machine you get scratched knees. Over a month? Negligence. read more

I been going to Planet for many years. I like the hours and machines are always available. I am noticing it is not as clean as it use to be. I filled my water bottle up at the fountain and there is brown scum on the stainless steel, it looks like it has not been cleaned in awhile. The black wire fence around the machine area is coated in thick dust. I think the staff could be doing more to keep it clean, they seem to have a lot of time to visit with whoever hangs out at the desk area. Membership is reasonable, guess you get what you pay for. read more

I love Planet Fitness for being really accessible. You can pay as little as $10 a month, or $20 if you want to bring guests any time or use their massage chairs and tanning beds, etc. They don't have a million different machines and such so I can see how that might not work for some people. However, it's great for me. There are tons of treadmills so I can always find one that's open. There are a lot of elliptical machines, as well as stationary/ recumbent bikes. The staff has always seemed nice to me, and sometimes it's crowded, but that would happen anywhere. I read some reviews that complain about the rules they have regarding not being allowed to drop weights, or drink out of gallon jugs. I think they have those rules to attract more "average" people to their gym. That worked completely for me, as someone who had never joined a gym before. I've been a PF member for over a year now, and I actually enjoy working out. I think it's nice to go there and see people of all shapes, sizes, and ages just trying to be healthy. read more

Love this Planet Fitness location...Were members here for over four years. Equipment is plentiful, well maintained and clean. The 30 Minute Circuit area is spacious which is conducive to a great workout. The locker rooms are clean and well maintained as well. The staff is friendly, professional and helpful, guess that starts with good management so Kudo's to Jenn for leading a great staff. My husband and I visit planet fitness locations in various cities as we travel and this location is BY FAR the BEST!!! read more

I love that this gym has so many machines so I do not have to wait. I love the free Wifi. I love the ability to watch the many TV's by just using earphones to listen. They have showers, dressing rooms, hair dryers and changing rooms and lockers. They are open 24/7 and they give you free pizza once a month ! All this for $10 + reasonable membership fee. You are not locked into a yearly program. Staff is super friendly. You can upgrade to a $20 membership and get unlimited tanning, Red Light Therapy and Massage Chairs and bring a friend (but friend can only use the gym not the tanning, red light or massage). This gym is for regular people. No one is all dressed up in the latest gym outfits and no super cool people hiding under their hoodies. It is just regular everyday people. Perfect ! read more

that first reviewer must own a competitor in the area. ALL WRONG! The PF in Souderton is awesome. The equipment is maintained to the hilt. IF and that is a seldom 'if', if there is an Out of Order sign on a piece of equipment one day - the next day you can count on it being fixed. There are tons of equipment - even in January when all the newbies flocked in, there was still enough machines to go around. The bathrooms are spotless; there are at least 12 different TV channels available - if there is a channel that a member would like to watch, I'm sure any of the accommodating employees would tune a TV to a preferred station for a member. And by the way, the employees are consistent, very helpful and accommodating. The only reason I didn't give 5 stars is b/c there are no classes offered - which i knew when i joined. read more

Can't complain for $10 a month. It can be very crowded in the after dinner hour, but since I work a wacky schedule I am able to get around this. They have lots of treadmills and plenty of ellipticals. I don't use the free weights, but sometimes use the machines that target some areas. If you need a place that has the basics, this is it. read more