I can't say enough great things about Dr. Jones and the rest of the staff at PFM! My only gripe is…read morethat she has ridden me hard about getting a flu shot, but I will always say no. I actually appreciate the fact that she makes it her duty to inform patients and see to it that they get the best and thorough care. I like the fact that she could relate to having a preemie baby. She is now our family provider, and I admire the Hell out of her fearlessness when I discussed the possibility of a second baby after a very high risk pregnancy the first go. While other doctors have been cruel and judgemental, she listened and supported the decision while still getting concerns across. She is truly a wonderful benefit to this community. Additionally, her usual nurse, Jamie, is always so chipper, thorough, and you can just tell that she cares and likes her job. The front desk folks are always willing to help with rescheduling and in general just get things done! Professional, yet jovial. Who knew that one day I (and now my daughter) would actually be excited to go to the doctor!?!

Angeline Smith has messed up my entire healthcare so badly. She has responded to so many of my…read moremychart messages with "I don't know about that." She has sent me referrals to places with inaccurate information. I have been waiting for FIVE WEEKS for her to fill out ONE PAGE front and back of a medical form that my HR is requesting. She filled it out once completely incorrectly with medical information that was inaccurate and not at all what we'd discussed, so I dropped off a new form to be corrected and wrote a letter describing exactly what I need. She MyChart messaged me that she would do it the first Friday after I'd dropped it off, great. I called the following Tuesday after not hearing anything, they said it is not done and Angie will be out all week. OK . The 3rd week, it didn't get done even though I called and MyChart messaged. The 4th week, it got done and I went to pick it up and she had only filled out the front of the form, not the back. She also filled out my PFML paperwork without any dates- showing incompetence. I had to return these to get redone AGAIN on a Tuesday, they told me the forms would get corrected before the end of that week. The 5th week, I called to see if it's done. She is once again out for the entire week and they say it'll get done next week, but who knows at this point. Lastly, she had to leave the room DURING the procedure to remove my nexplanon because she dropped the scalpel and couldn't find a new one. She was talking the entire time, it hurt and I was nervous and bleeding while she was out of the room to find out where scalpels were. Who isn't familiar with their own procedure room?? Completely unprofessional. Dr. Cargill was great. But I would not recommend anyone with any sort of medical complexity or chronic illness see Angeline Smith ever, worst care I have ever received.

I am a 100% disabled combat OEF (Afghanistan) veteran that was seeking reproductive care through…read morethis office. It has been over 10 weeks and this office can't be bothered with contacting the VA to figure out what they are doing wrong with their forms. I provided the phone number for the office to walk them through the forms over three times and they admit they can't be bothered to call the VA. I am stuck every week dealing with the VA hoping and praying this office has the right forms filled out and they keep being sent back because they're not right. The office even admitted they don't know how to send our forms even though thats their job. They have hung up on me mid call multiple times (Moscow office). If you have any dignity or self respect - I'd steer clear. If not - god speed.

Doctors yell at their team trying to help them. I canceled all my future appointments with them…read morebecause that's not ok.

Dr. Minudri is great! He was always laid back and straightforward with me and my husband during our…read morefirst pregnancy. Unfortunately we had to move out of state when I was 26 weeks pregnant so he will not be delivering my daughter. He and his office staff were very helpful with transferring my medical records and everyone was always extrememly nice. I never had problems making appointments. Only once did I have to see the nurse practitioner (who was very nice as well). I highly recommend Dr. Minudri and the Moscow/Pullman Ob/Gyn practice as a whole!

Dr. Adkins pushed me to take a statin without talking much at all about side effects. I asked about…read morehandling things with diet and exercise. He discouraged me. He told me that wouldn't prevent deposits from dislodging and causing problems (true enough). Within three months of taking the medication, I had a severe Achilles tendon injury and developed acute pain in both of my shoulders and elbows. I've never had these issues before. Adkins mentioned nothing about these very common side-effects. In addition, when I talked about a separate, "sensitive" issue, his tone changed, and I felt very uncomfortable--judged might be a better term. Furthermore, although I had told the receptionist about several issues I was having when I made my appointment, Adkins cut me off after only 15 min., and I was not able to discuss my other health issues. I was asked to make another appointment. The only available slot was in three months and would be another co--pay and insurance billing. Had I been given better information, I would have put off taking a statin until I was older and less active. I also have questions about why some of my issues were not billed as "preventative" when they clearly were. Needless to say, I have changed doctors. I do not recommend Dr. Adkins. I'm switching to direct primary care. PS. I don't blame Dr. Adkins fully for all of this. I also blame a failing health care systemin which he works.

The best doctor I've ever had, hands down. He is really great at explaining terms, medication,…read moreconditions, etc. to you so that you understand them. You never feel like you are wasting his time--he genuinely cares about his patients and is very thorough. The only downside is that getting appointments with him can be tricky at times. Fortunately, Pullman Family Medical (where I see him at) as an online messaging system so if I have a quick question or concern, he can get back to me that way. He is quick at responding to these messages and if it is something that requires an official visit, he will kindly ask you to come in to discuss it further.

Husband has an appointment for a physical... office calls him and directs him to go to Gritman for…read morebloodwork.... week after the original message was sent he arrives at Gritman for the Bloodwork only to find out orders for the bloodwork have not been sent. One if many accountability issues with this office.

If I could leave zero stars I would. They were incredibly rude and unhelpful and if they tell you…read moreyou're in your insurance network, you're not. I called beforehand to make sure insurance would cover and was told they would. I set an appointment, showed up where I was met on the curb. She listened to my lungs said I was fine and that was that. It wasn't, I had to go elsewhere to take care of the issue I was having. I then got a bill for over $230 and when I called to find out why they hadn't used insurance I was told they wouldn't take my insurance even though I had called before to check and was told I was in network. Do not go to Moscow Family Medicine. Go anywhere else.