Beware of visiting this office because Dr. Mario Carbot has opted out of accepting Aetna insurance…read morefor over one year ago. I was told the office accepted my Aetna insurance but paid out-of-network costs. When I notified the billing department about this their response was they are too busy to correct the problem.

Came in for a cleaning and Michelle was my dental hygienist and she was amazing And Very…read moreinformative! Did not have to wait to long and after insurance it was not to expensive. I'm back to my beautiful clean feeling smile! During COVID they are checking temperatures before you can sit.

I'll start with the headline: Khoi Dental Group has restored my ability to go to get care for my…read moreteeth without fear. I've been back twice since my dental surgery and am really, really happy I found this dental office. I went for a cleaning (my first in probably 15 years) a couple weeks ago, and my hygienist, Nadia, was wonderful. She was super empathetic about my gag reflex and worked with me on ways to minimize it while doing X-rays. She was also super communicative with me about the other steps of the exam so that I wasn't caught off guard by anything. Dr. Le is fantastic. He was kind and conversational, and he conveyed information without being condescending. I really appreciated that he suggested a more conservative approach to the issues I had as opposed to jumping straight to a root canal. I came back a couple weeks later for a couple fillings, and my experience with light sedation was amazing. I took oral medication before arriving and was set up with nitrous once I arrived. Dr. Le and the hygienist (Patrice, I believe) were again fantastic. While I don't think I completely fell asleep, I was definitely zoned out for a big chunk of it and felt super calm. For someone with PTSD and a fear of needles, that's an unbelievable feat. Speaking of needles, when possible, they use a special machine that makes the lidocaine injection so much more comfortable that I was barely even aware of it being used. One final note: the front office staff is great, too. They are highly communicative and easy to get in touch with. And I've never had to wait in the waiting area for more than a few minutes. (I'm sure exceptions to that happen, but I'd feel confident it's in emergency situations and not an everyday habit the way it can be at other offices.)

I've been a patient here for 6+ years. I changed dentists on the suggestion of my teenage son…read moreafter our previous dentist retired. What teenager recommends a dentist????? Well, he was right!! Carlson dental group is amazing. They are careful, thorough, gentle, mindful, and quick all at the same time. Never more than a 5 minute wait any time I've been there. I've NEVER had them "recommend" work that didn't need to be done or try to tack on extra services that are not needed. They always ask if I have any concerns and completely answer those concerns before proceeding to complete the routine services that I am there for. I've been lucky enough to remain with the same hygienists (Amy & Tyra) the entire time I've been a patient there. They have become great friends and THAT is the kind of healthcare we should all be so lucky to have!! The docs are fantastic, as well. I've not needed one for anything other than a routine exam........... but they have still been professional and "human" as opposed to stiff and "clinical!' HIGHLY RECOMMEND CARLSON DENTAL GROUP!!!

My experience at this dental office was extremely disappointing. As someone dealing with dental…read moreanxiety, I expected compassion and understanding. Instead, I was treated horribly. The front office girl and office manager were condescending in their understanding of the bottom barrel level of professionalism the assistants have, by minimizing my experience telling me they know those girls and they doubt it was meant how I interpreted it. As I decided to leave after witnessing ghetto behavior, the assistant comes from the back and loudly say, " she just walking out." Professionalism doesn't matter here-simple! A dental office should be a place where patients feel supported and respected, especially when seeking treatment for an already sensitive condition. I would not recommend this office to anyone looking for compassionate care, respectful communication, or a positive patient experience.

Such a sweet staff. Literally every single person. I was in such a great deal of pain. They were so…read morekinda d accommodating all day to me. I'm always terrified of dental work but they were so fast with the procedure and it was so much easier than expected. It was of course painful but I'm thankful I went to this office for such a big thing. Everyone was cheerful and made me feel like I was going to be fine. 10/10 for care and quality of place. Front desk staff was so welcoming and treated me like an old friend. I'm not scared at all to go back and finish the work! Thanks

I've never been a fan of going to the dentist, and after a particularly negative experience at one…read moreI went to when I still lived in North Carolina, I dreaded coming to another when I had a tooth issue crop up a few years back. They put me at ease then, and were not judgemental in the slightest, making me feel welcome and that they cared about my comfort. And they did a good job with what was needed in addition to the friendliness. Cut to a few years later, and they're just as welcoming and kind as they were then, too. Which I feel is particularly of note since between then and now, I've come out as trans and started living as the woman I've long wanted to be instead of the guy I spent most of my life stuck as. They didn't bat an eye at it when I let them know in my email, and when I showed up in the office, they were all smiles and already calling me by my preferred name and pronouns, even though I've not yet had a legal name change. I should have written a review back when I first visited their practice, but I'm definitely doing so now just in case others who might dread going to the dentist know that Kind Care is a very good choice where you don't have to worry about being nagged or berated.

Excellent care from the dentist and staff. I needed a…read moredentist to extract my son's tooth in a timely manner. After the dentist examined the area and took X-rays, he was able to extract the tooth without pain and at a very low price compared to another quote we had gotten at another local dental office. We were in and out quite quickly. Thank you Normandy Lake Dentistry!!

You walk into a brand new waiting area that is large and white glove, spotless clean. I forgot to…read moredo the new patient paperwork before my appointment so I had to complete it in the waiting area. The front end staff is the nicest and friendliest group I've ever seen at a business in Saint Johns. Make sure you request an appointment with Dr. J. No, he didn't play in the ABA or NBA. His dental philosophy is the less drilling the better for your long term dental care. I had to have a crown put in where on had fallen out and was no where to be found. Dr. J. went above and beyond to make sure the temporary fit perfect. They also have state of the art equipment to find cavities under previous fillings and crowns to prevent possible very expensive root canals down the road. I've tried more than a few dentists in Saint Johns since moving here about 15 years ago and Dr. J at Beachside Family Dentistry is by far the best. Add in the friendly staff who many knew me by name the 2nd time I walked in the door one can't lose.

My family has been coming here since they opened. It's a little further from our house than our…read morelast dentist but the service and healthcare is so much better, in our opinion. Their office has great parking but wish there was another entrance from the main road. Their front desk staff is on top of it, there's multiple people so they are never too busy to greet you or check you out.