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    Playa Apartments in Key Largo

    2.3 (3 reviews)
    Closed 9:00 am - 5:30 pm

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    Barefeet Vacation Rentals

    Barefeet Vacation Rentals

    (17 reviews)

    Used Barefoot Rentals for a recent Key Largo vacation. Stayed at 'Mariners Club #408 - unit was…read moreperfectly located and overlooked the pool with ocean view. It was meticulous clean. Lots of communication on what to expect and easy check in/out process. Would definitely rent from them again. Wanted to toss this review out here because I I noticed the reviews were not great, but appeared to pretty old so maybe they have new ownership or something. Recommend using them for your rental, cheaper than VRBO/Air BNB with their hidden fees that are added to the daily room rates.

    From booking on there was mixed communication. I think everyone is part time because you never get…read morethe same person twice. Debbie was the most knowledgeable and friendliest person I spoke with. We received a lot of email communication. I filled out the forms as they came and would still get requests to fill out the same forms. I had rented two of the condos. This one and B405. Communication on check in did not include gate code and I was unaware of a gate. The check in email also listed the wrong WIFI password for 405. When we arrived after our long day of travel with a 7 and 12 year old we had no code. It was on Sunday, so when I called I got the answering service. Michael the manager called us back with the code. This was our first family vacation with both of our grandkids. It was a Christmas gift to them. They were in 307 and we were in 405. We went to our condos and began to unpack. My daughter in law called and there was no water in their unit. I went down to look and since Michael had called me I was able to call him back. He told me where the main water valve was and said it gets turned off sometimes between rentals. I got it turned on and then a bit later when we gathered for dinner, my daughter in law said the water in the primary bath sink didn't work. When we got back, we checked it out. When you turned the valve on under the sink, the faucet worked but it would not turn off and leaked under the sink. I texted Michael at 8:25 PM to let him know. He said since Monday was a holiday, he couldn't get a plumber until Tuesday. I said ok, we would work with that. Tuesday came and went, no plumber. I contacted Michael then it would be Wednesday. He did not let me know no-one would be there Tuesday, I had to contact him. Wednesday, I got the message the plumber would be there by 9. My family had met for breakfast and my daughter in law went back down to clear the bathroom area. The plumber came while she was there, but did not fix anything. We assumed he went for parts but never showed again. On Wednesday evening I let Michael know that he was there and didn't fix it. I got a text back on Thursday morning saying he was there but no one was home. Michael had texted no one had to be there , the plumber had a special code, plus, this was a lie. My Daghter in law was there when he came. Michael's response to me letting him know this was "did she get his name". That was an odd response as you would think he would be aware of who was coming into our condos. We got no communication and Michaels text of lies led me to call him instead of texts. All I got was excuse after excuse. He said both plumbers they use were busy due to the holidays. He just could not get anyone. I felt as a property manager, he should have come there himself to check on the issues at least. He also told me the problem was not there before we arrived. Not true, the water wasn't even on for someone to know. It lead me to believe the bathroom was never even cleaned, nor was anything that needed water to clean. Otherwise, why would they turn it off when a tenant was coming. He had nothing to say to that. Then he said, "put yourself in my shoes, I can't get a plumber, I have and upset tenant and my hands are tied". That was the icing on the cake!!! He should always put the customer first as a manager. I told him to forget about it because we were heading out on Saturday and this had consumed so much of my time on my family Christmas gift vacation. He replied I can't do that, this is a leak and an emergency. To that I replied, " if it is an emergency, why has it been 5 days without a repair or even anyone to look at it." Then I told him this was going nowhere and I was getting upset. My family was ready to go for breakfast. So I told him goodbye and that was that. I never heard from him again and there was never a plumber to repair the issue. The Condos were nice, but not on any kind of beach. We enjoyed the time I wasn't dealing with issues. I would NEVER rent for Barefeet rentals again. I I strongly suggest no one else does.

    Playa Apartments in Key Largo - apartments - Updated July 2026

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