We are new to the area and had to suffer through some bad grooms for our dog until we found robins…read morenest ! Such a great place, our dog looks amazing and very affordable as well.

We have been clients of Robin's Nest since it first opened many years ago! My family and I would…read morenot go to any other groomer for our small dog; Robin, Steve and Will are always willing to listen to what we need done for Lola and extremely kind when doing the grooming; they are punctual, and know exactly what has to be done; all in the spirit of kindness. We are completely thrilled with their services as very nice, considerate people.

Satisfied! They do their best and my dog looks pretty great at the end of it. I appreciate that…read morethey don't over-perfume my dog. Prices are reasonable. Excellent and kind service! They seem to work well with my anxious dog.I really have enjoyed my interactions with the staff in person the times that we've been here. We will be returning!

I have tried a few groomers, and I cannot imagine finding anything better than Dog Village. My…read moreSheepadoodle has now been twice and he looks amazing. I'm so grateful I found them!

Fantastic! Aster is a rock star! Both dogs are very tough to groom, they look and smell wonderful.read more

My cat was altogether uncooperative so the groomer had a hard time doing the basics. I felt he…read moredidn't use the available protective equipment or handle the cat's combativeness effectively. Nevertheless, the groomer was patient, flexible, and easy to work with. I would use Bark and Mane again if my cat weren't such a surly beast. The owner very kindly offered to have the van return to finish clipping my cat's nails at no cost.

Sandy is a dog whisperer. My mixed breed small dog is an anxious mess when she has to go to the vet…read moreor a dog groomer. She always looks like I'm abandoning her on the median strip of the Mass Pike. Gentle Grooms was the 3rd groomer I tried, and I'm so thankful my friend recommended sandy to me. Sandy has a calm ,soft manner and a soothing voice. It works! No whining,crying from nervous nelly. She's wagging her tail and beautifully coiffed with bows when I arrive. I travel 35 minutes from Metro West just for the services at Gentle Grooms. It is well worth the drive.

UPDATING: Two years later and my rating stays the same. She's still the best!…read more Our dog loves visiting Sandy and she always makes him look dapper.

Our longhaired mini dachshund has a lifelong terror of dog groomers, and will start whining and…read morepractically trying to jump out of her carrier as soon as we get within a block of one. And no one in the family wants to even TRY clipping her nails at home, because she gets so panicked and squirmy, we're afraid of accidentally making her bleed! But we've gone twice now to the Wizard of Pawz, and the second time, she was soooo much calmer with getting her nails trimmed! Her back was shaved 2 months ago for spinal surgery, so they did a nice job of trimming the rest of her fur shorter to help it blend in. And the shorter trim on her legs (which usually look like she's wearing fluffy 80's legwarmers!) help so that her fur isn't getting tangled/matted or full of ticks when she's out in the taller grass! The staff are so sweet and friendly there -- you can tell they just adore dogs. We will be back for sure!

We're off to see the Wizard! Ok, fine, we just got back and, as usual, we are looking and feeling…read moregreat! Dorothy and her crew always take such great care of our boy, he LOVES visiting his friends and getting pampered! Great staff, great care and a happy pack!

During Covid I understand small businesses are struggling... I brought my cat here for the first…read moretime for a trim and unfortunately will not be returning. It would be one thing if we asked to have our cat shaved like this but this was not the intention. It would be another thing if the cut looked professionally don't but it's uneven and quite terrible. My cats arms and legs have fur blotches and his tail looks ridiculous. A few of his nipples were very irritated and pink. The worst part is I know my cat and I know he must not have been comfortable during this process and that has been haunting me. My mother didn't request a refund because she's a nice person - if it were me. I would've requested a lot more. I've never seen a cat cut like this. It's not cute. When we called back to see what happened someone on the line said "well we can't put the fur back on" Finally, I looked through your photos and all the cats seem to have pretty normal looking trims - instead of offensive shaves. Not sure if my cat was a guinea pig for a new employee or what the case was but unsatisfied is an understatement. Do better. Not recommended.

I was motivated to try the Clip Joint because I've noticed beautiful dogs all over the Cambridge /…read moreArlington area, and whenever I ask their owners who grooms them, they always said Julie @ Clip Joint. My Bichon is 6 months old, and the first groomer we went to (not Clip Joint) charged extra for "bad behavior". I thought this was a red flag as my girl is so well behaved, even though she doesn't love being washed and trimmed she definitely tolerates it. I warned Julie of this, and she sent me the sweetest text about how well behaved she was. I was super pleased with this experience & I will be returning over and over and over again. So happy our girl is in the hands of someone we trust so well. Thank you Julie & team! (Totally blanking on her helpers name, Jordan maybe??) anyways can't wait to come back, she looks so beautiful and smells so good without it being overpowering and I can tell my girl feels so pretty too!!!!!

Great costumer service and easy to use washing bays. Dogs seems to love it. We will be back.read more

They've raised prices so now it's $20 minimum to wash your own dog, with a beat up plastic bottle…read moreof crappy extremely watered-down mystery soap (labeled with sharpie on a post-it and covered in packing tape), and the same tiny ratty shop rags to attempt to dry off your dog. It's an absolute ripoff, and I wouldn't go here if I had any other option to give my dog a bath when it's too cold to do outside. The place is also increasingly dingy and depressing, with no basic maintenance or upkeep. The walls and ceiling clearly have not been cleaned or painted this millennium.

I have a 13 year old Brussels Griffen, Madge. She is my best friend in the entire world. About 2…read moreyears ago she was attacked by a larger dog and as lost an eye as a result. Although I always took her grooming seriously, I now am such an incredible stickler for groomers that pay very close attention to detail, because I want my Madge to feel beautiful after a haircut. Marcio is a very talented groomer. He listened to my feedback regarding what kind of cut I wanted / how I wanted to the area where her eye used to be to be trimmed / styled, etc. I could not be more happy with the job he and his team did. Not only did he respond to me initial request for an estimate, but also did provide me with a grooming appointment time and day within 24 hours from reaching out. I will definitely be returning to Pooch Parlour.

The owner and his staff are so nice! They treat the dogs wonderfully and give them such a great…read morecut. I've been bringing my dogs to Pooch Parlour for eight years to get groomed and absolutely love how they look and smell when they come home! Highly recommend.

I can't speak to the quality of service, so this review is a description of my failed attempt to…read morebook an appointment. I went to their web site four days ago and filled out their new customer questionnaire so I could book a grooming appointment. According to their web site, this is the only way to book. As of today, I still haven't received a response, which is disappointing because my dog really needs a groom. So I guess if you're a new client, you're out of luck.

ok, so anyways, its time sniffy gets a gentle leader, hes not a very good boy on walks and its for…read morehis own good, too bad we cant figure out how to put this thing on him correctly. hey, thats why there are places like this, to help us, right? so popping back into this place, they recognized sniffy a lot quicker then the recognized us, that happens, we live. so they updated the look and i must say, its pretty nice, also very cheap, not quality cheap, $ cheap! yowza. we just came from petco and although they gave him all sorts of stuff for their 'grand opening" (its been open for years..)go play is cheaper and appeals to the whole keep corporate out mentality. still cant give 5 stars cause even still its pretty cramped in the front part of the store (not the dog play area, thats pretty big)

I'm reviewing only for the grooming service. I had a really…read morebad experience at PetSmart that left my Cavalier KC traumatized and in the ER; you can imagine I was pretty anxious in taking my baby back to a new place. Daniella is the only groomer there so she personally takes care of each dog from beginning to end. I explained all that had happened in the past and she was super understanding, texted and kept me updated throughout the service until the end plus my doggie looked so fluffy, cute and well groomed! I'm definitely going back to her! The price is also very reasonable so a plus on that as well! Thank you Daniella!

I no longer trust Crate Escape to care for my dog…read more Our dog had gone to the Crate Escape since he'd had his shots. He was well cared-for, and enjoyed going there. The last few times we brought him there, the staff was clearly under-trained and awkward with him. After one pickup, we noticed a nasty abrasion on his skin with some bleeding. I got an "oh gosh, we didn't notice that", and a followup phone call that meant nothing. They have switched to an online booking system that's poorly designed and a pain to use, very different from the days when you'd just call and make a reservation. I strongly recommend avoiding these folks. They used to be great. I would have gone out of my way to bring in more customers for them back then; all the good will is gone.