Horrible customer service went in to get help with bill and…read morethe guy Rude and arrogant, and he didn't help with anything. He was basically telling me that I was dumb or that I didn't understand my plan, when I know exactly what I bought.

This review is solely for Michael the manager that was there the evening of 10/17/23. We have a…read morephone that folds down the middle. This phone has NO PHYSICAL damage whatsoever. All of the sudden pixels started to appear right across the middle. A quick and easy Google search demonstrates that this is a VERY COMMON issue with Galaxy Z folder phones. We were told by customer service over the phone that the store will just check for PHYSICAL damage. We arrive the evening of the 17th and we're greeted by a very nice mannered employee. However, Michael has the staff trained to say NO! Our phone has NO physical damage, we were trying to do a defective warranty claim which the phone does qualify for given the defect. Michael, though,nap eager to protect the stores D&D instead of doing what is RIGHT by the customer, decided to not only NOT help us, he clearly demonstrated he didn't care. 611 T-Mobile customer care had already sent our replacement phone to the store. All they had to do was check for PHYSICAL damage, the phone has none. Why not take a faulty phone and let a customer be happy? We still currently have a phone that does NOT function all Thanx to Michael. Great job Michael on saving yourself D&D and not being all about customer service. -5 stars if possible.

Located on bustling San Ysidro Blvd a few blocks from the Mexican border, La Pulga is a…read morepocket-sized store located in the heart of the neighborhood of San Ysidro in southernmost San Diego. Customers stop in en route to and from Tijuana, Mexico for one-on-one customer service for purchasing cell phones and related merchandise. Late afternoons can be a busy time on most weekdays. Closed on Sundays. Internet access is also available at a fairly reasonable charge. Se habla espanol.

The only MetroPCS corporate store in San Diego County. Service is A-1 and they make buying a phone…read morea breeze (assuming that you have all your info that's required). The prices on the phones here are the same as you would find on their website, many times when you go to an authorized retailer, the prices are typically higher and they might not honor the prices or promotions you find online. Parking is a always easy, both times I've gone on a Saturday I've been able to park in front of the store.

They will lock your phone, refuse to unlock it , then point fingers. I've tried contacting…read morecorporate or someone above the manager numerous times. The manager will say it's not them and point fingers without even actually trying to help or look into the situation. They refuse to give contact info of their superiors. It's been 2 YEARS and they still refuse to help. It's A HEADACHE. Don't even bother trying to connect your device here. The prices are not worth the THEFT.

If you love sports, infatuated with the adrenaline that comes with a winning streak, generous…read morecocktail, and a perfect textured steak, then bail on the amusement park formally known as Vegas and get across the border to Caliente. The staff is absolutely beautiful. In fact, I feel Mexico has not been forthcoming with the gasping beauty that resides here, and I don't blame them, I'm not telling my friends back home either. Polish your Spanish speaking skills, outside of management, there are few English speaking staff members, yet what they've learned with a smile has kept me coming back.

10/10 quick reliable and fair price Preciate so much the…read morehelp i got today 11/10 customer service definitely coming back

I been coming to Decibel Cellular for several years to find the best selection and prices in the…read morecounty, and they even match any price online. I will keep buying my gadgets at this store. Thank you for the great service.

Service sucks .. rude .. they take forever to take phone bill payments …read more The lady was selling a new phone she was taking too long idk why but she could've took a phone bill payment.. this store should take care of clients who are going in an out to pay their phone bill..and the ones who are taking longer after ...

Awful, and unavailable customers service. I am helping my friend who purchased this service, and we…read moreare unable to reach support. One star only because you can't post zero.

No matter WHICH telcel office you go to, you will get OBSTINATE, RUDE, INDIFFERENT service. I am…read morelooking for alternatives, because, it cant all be this bad (oh yes it can). Tijuana, is predicated on bad service (not all businesses, but a majority). Telcel, will send you 10 messages per day, trying to sell you something. They will call you everyday, to "up sell" you. They wont leave you alone. These people have no couth, they are pushy, and indifferent. AND, since Covid .. well, now they have a REAL reason, to act like morons. I am going to look at EVERY phone service there is here (except for Movistar, who are THE worst).. until I can find something EVEN comparable. Now you know, why education is MANDATORY in the USA, and Canada. AND.. Movistar, FORGET THEM, they will lose your minutes, fail to cancel your service, etc etc etc, plus LOUSY coverage.

I rarely do reviews and I'm not paid but 5 out of 5 for these folks! Came out of work to a smashed…read morescreen and very little touch functionality. Asked for help finding a place that could fix my phone and was directed to National City Phones! Got a price quote before I traveled to their business and that price was honored in full. Took about an hour to fix but I'm happy they could do it with no issues or having to wait for them to order the screen. My phone is 5 years old but looks like new! Thank you National City Phones.

First time coming here and the customer service was great. Right off the back he knew what was…read morewrong with my iPhone and gave me a great price to get it fixed. Didn't even take long to replace the screen. Great customer service and friendly. Highly recommend bringing your devices here to get fixed.

If could give a 0 I will the employee sonia with out my authorization she added me an extra line…read moreand cancel my amazon prime from my plan so sad I being a customer dor over 10 years and with this new people are trading to sell you or add you things that you don't want. That why i don't no longer like metro pcs.

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