They diagnosed my problem right away and had the part delivered and installed within a couple hours. You never want to spend a lot of money and time with car issues, and most people are less likely to leave a positive review when they feel inconvenienced by a car issue and have to spend money to have it fixed. They were straightforward with pricing and didn't try to upsell unnecessary extras. read more

Went in for an Oil Change. An hour and 55min later. They changed my oil air filter, reset tire pressure sensor. . Answer the phone as Quick Change Artists. Such BULLSHIT.... read more

a reluctant 3 star strictly because they Nickle and Dime you with charges without telling you up front or they have SUCKY COMMUNICATION SKILLS take your pick. They talk really fast so listen closely and don't neglect telling them to spell things out slooooowly.. IF you ask for a front end alignment they will automatically charge you for the lifetime $200+ option and not ask whether you just want the $100 one time deal also they automatically charge you for the Tire protection plan without asking if you want it or not. $15 a tire for a tire balance? I guess it's shame on me for not asking for an itemized statement prior to giving them the ok. I wont even tell you about the more elderly than I couple who sat there for an hour only to be told that their tires they had made an appointment for where not there..well they did get $10 off per tire Haha for the inconvenience. That being said my front end did need a part and it was in stock at a somewhat reasonable charge and I drove home with my car tracking down the road straight. The waiting room is decent with free coffee and water and you can watch all the Pawn Stars you ever would want to. It was along 3 hr wait but they where busy. Bottom line I don't think I'll be back unless I have to take advantage of my un asked for Tire Protection plan. read more

Went in for an oil change (I normally do it myself but had a coupon). They refused to do it saying they closed soon (I showed up well ahead of time but they took forever to attend to me). Went back next day and they said they didn't think my truck would fit on their lift and their other lift that might work was tied up. Horrible attitude on part of the staff. I'll never consider going back there again lazy & rude staff. Horrible. read more

The manager is a real jerk. Said service would talk about an hour and when I called back he said he never said that. I was simply needing an estimated time of completion and it was more important to argue that he didn't say that, saying "I'll argue all day that I didn't say that". The service was completed in just shy of 4 hours. He was a total jerk. read more

Honestly service is okay, it's first come first served. Everything is overpriced compared to other shops in the area. In my opinion the other shops in the area get you in and out quicker and don't try to waste your time like plaza likes to do. read more

I had a January 13, 2020 8:00 a.m. appointment for an "enhanced" (not sure of proper word) front end alignment. (The alignment that may be checked at periodic intervals at no additional charge.) I have been trading with Plaza Tire for more than 25 years. Every car I have owned for more than 25 years and my church vehicles are all taken to Plaza Tire. I don't remember ever being disappointed. So this was a first. First the technician (or CSR) at the counter entered the wrong year/make/model on my invoice. So when I was approached in the waiting room by the service technician, I was surprised when he told me that my car could not be aligned. This shocked me since it had been done I think at least four previous times at other locations. Since the location in Moberly, MO is one of the newest locations I couldn't believe it. As he is showing me the printout from the alignment machine, I notice the year/make/model printed on the top of the page is not correct. So I give him my original receipt from the first time I had it done on February 12, 2013. He takes my copy of the receipt and goes somewhere. A few minutes later he returns and asks me where I had the original alignment done. (This really confuses me since I had the belief that a location code/number or something should have been printed on the receipt I had given him.) So I told him it was done at the location on Smiley Lane, Columbia, MO. So he leaves. I called the manager at Smiley Lane and explained what was going on and to be expecting a phone call. Shortly after I hung up the technician returned with my receipt. I explained that I had called the other location and talked to Larry and that Larry was expecting a phone call. Up until everything could have been fine. The next thing I know I am called to the service counter and given my keys and told they can't do the work on my car. What am I to do? I exchange a few unpleasant words with the CSR that wrote the invoice and the service technician and leave. While in that parking lot I call Larry at the Smiley Lane location and make an appointment for Tuesday morning (the very next day). I go to that location. I get my alignment checked just like have every time in the past. I did take a few minutes of my time to go to talk to the manger Tim at Plaza Tire in Moberly. I asked him to read my letter and then discuss what happened to me. Result: He was very apologetic. He certainly never wants anything like what did happen to occur. He did bring up a very valid point during our discussion. Something like: "Would I want someone that didn't know what they were doing working on my car?" I can tell you this: He has a valid point. read more

I love how I went down to plaza tire service March 1 and paid $40 and asked them to scan my car to see if there was anything wrong with my car so I could know what all needed fixed because I just got the car. I paid $40 fucking dollars for them to tell me the only things wrong with my car was the breaks and the abs left front wire broke. Just for me to find out that I have a evap leak and a terrible starter that they didn't tell me about and my boyfriend had to find. Like tf $40 dollars and yall still didn't even look at everything so I could find out what's wrong with my car. Fucking hate this town everywhere is a rip off. read more

Plaza Tire Service - Tires Near Me - Moberly, Missouri

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Gave it 1 star only because I was forced to..... .. NO !!..NO !!...NO WAY !! Had a 10 am appointment for a set of 4 tires. Checked in asked how long it will take BJ lied straight faced when he said. It will take 30 minutes to get to it and an hour to complete. 2 pm comes and goes car is still untouched !! Then 3 pm comes call to check status. Same then told BJ forget it coming to pick up the car. 30 minutes later I arrive and have to wait for them to finish. I tried voicing my concerns stating he lied to me and have him tell me why after he was told to STOP that he felt he had the right to do what ever he eamn well pleased to do or not do to MY vehicle. Every attemp at rationality he only cut me off quicker and spoke over me all the louder. read more

We love Plaza Tire in general as a franchise. We are regular customers in Columbia. So when we were having an issue with one of our trailer tires on a trip North we immediately looked for a Plaza Tire to go to. We know that every store is independently ran so we checked reviews and gave them a call. We are extremely happy with our choice. They had the tire we needed in stock plus some. We actually opted to just do a full all around replacement since our tires were older. They got us in, did a complete change - dismount, mount, balance, install as well as disposing of our old tires, all in an hour. The staff was super friendly especially the manager Zach. Since we are existing Plaza customers he was able to find us in their system which meant they had us in the queue before we pulled in the parking lot. I definitely recommend this location for anyone in need and will return if ever in the area and in need of their services. read more

Called at about 8:15 to see if they could get my car in because I had a flat tire, he said about 45 minutes. At 10:30 he tells me my rim has locking lug nuts and he can't change the tire without a key, or charging an extra 150. I have had this rim for almost 3 years and never been told this. He then simply repeats it's different than the rest, which I obviously know. I will never come here again. read more

Flat tire, broken valve on my Dually on long trip to Colorado (in a thunderstorm) and it looked like I was in for a very long day. Made it to Plaza Tire in Moberly where Steve and his Crew pulled out all the stops to get me on road again. Service Tech even hooked up my trailer for me, in the rain! Speed and Efficiency worthy of a Formula One team....Can't thank these guys enough for their help. I'm a Plaza guy from now on. read more