I hate that I am in position of being able to write this review but the services were done so well…read morefor my father's funeral and visitation last month that it would be unfair for me not to let everyone know. All of the staff were so kind and helpful during the whole process. The care taken to make sure everyone was comfortable and then the follow up services provided were wonderful. It is the small details like pictures of all the arrangements sent so we could thank everyone that elevate their service. We cannot thank them enough.

My dad passed away a few days ago and needed to be transported 2.5 hours from the morgue in…read moreMorgantown to his resting place in Charleston. Jason made the process incredibly seamless during what was/is a difficult time in my family's life. He was very compassionate, kind, empathetic, and he even delivered a message to my dad when he picked him up after I made one small request. He was very knowledgeable in (and understanding of) muslim burial customs, something even I am not knowledgeable in. Thank you Jason for bringing my dad to his resting place, delivering my message to him, and for making the process easier during a time when everything else feels difficult.

I met Jason and Cathy when there was a need to help a friend with final expenses for her daughter…read more Both Jason and Cathy were super to work with and showed so much compassion to her family. I connected with them on Facebook.. Last week, a much more deep and personal need arose, with the passing of our dear mother. The normal thing to do would've been to call the funeral home that has provided care to our family for generations. However, when the question was asked, the name that came out of my mouth was "Smith's". I won't say that I didn't waffle inside of my head, but after my brothers and I met with Jason, we were reassured that we made the right decision. Jason and Cathy are the epitome of a perfect team. They were patient (and boy was their patience tested with me) and kind, forthright and accomodating. I know our momma was so proud of the care that she received. I, personally, felt an overpowering sense of family. On the day of the funeral, I prepared a touching and accurate eulogy. However, technology and I weren't working so well together over the last couple days. I had to decide whether to forego my personal eulogy to my mother or wing it. Jason snapped me out of my emotions and told me to trust him, speak from the heart and don't sweat the small stuff. I didn't remember everything I had written but I feel like I was able to appropriately convey what my mother meant to us. As with any service provider, any of the local funeral homes could care for your loved one, but none will care for your loved one like Cathy and Jason. It wasn't a business contract, it was family taking care of family. I rarely, if ever, give a 5 star rating, because rarely is anything perfect. Our experience with Jason and Cathy was nothing less than perfect. There wasn't a request that they couldn't accommodate. There is nothing they couldn't/wouldn't do. Their chocolate lab (comfort companion), Coco, adds to the atmosphere of family with our mother being the center of attention. I would ask, do you want a service or do you want a family experience? We made the right choice.

I used Morgantown Mowers for a chainsaw repair for the first time a few weeks ago. They were…read morefriendly, gave me plenty of explanation and additional info, and finished it up in a couple days, which is an excellent turnaround. It started easy on the first pull and seems to be a professional job all-around. Thanks guys!

100% recommend. Following an unexpected and devastating…read moreloss my family and I didn't even know where to start. The professional and compassionate people at Ross's some how are able to help you feel as though you're going to survive one of the worst moments in your life. There was zero pushy sales. Everything was about what the family wanted and how they could best support it. Michael walked us through the process as delicately as possible and took great care to accommodate any special requests we had (like no black attire). Thank you for being there for my family .

My girlfriend used them for her Mother's funeral, they were very helpful and walked her through…read moreeverything. Jay Ford is amazing and you should work with him if at all possible. They had everything covered and really thought of everything.

We have used Ford Funeral Home for many of our family's services. Spencer and Jay Ford have always…read morebeen so wonderful and helpful with setting up our services. Their options and facilities are top notch and the staff is friendly and helpful. They are very reasonably priced for what they did for my father's service. So helpful and always quick to respond to any questions about the arrangements. They even delivered the flowers to a few places we asked after the services. As unfortunate as it might be to think about, we will in the future use their services as necessary. It is a wonder family and wonderful Family Business.

great service. He did a wonderful job on my yard, he avoids my free range chickens. I would…read morerecommend 100%

Currently working with Crossroads after a house fire, they have been nothing but amazing! They've…read morekept me in the loop the entire time this far and responsive to my needs as a homeowner. We will be doing the remaining of our restoration and rebuild with them ,and I wish I would have called them sooner.

Crossroads can be a mixed bag. We had a significant amount of water come into the house and a fair…read morebit of drywall needed replacing, the trim and a fix for the problem (result of a HORRIBLE contractor that finished the deck). The mitigation part went great. Aaron is the guy that was in charge of that and we are happy with that part. Fast forward to having to BEG to get someone out here to deal with putting things back together (the drywall and trim). And that is where things went to hell in a hand basket. They sent a guy named Mike. Who is apparently actually known for doing horrible work that others need to come back and fix. The drywall/mudding was done so poorly a ten year old could have done better. The window trim wasn't even nailed down properly and was so uneven it's was unreal. The painter we are having do the painting came and took a ton of his own pictures to show everyone he works with how awful the job was done. So I sent pictures to the office at crossroads who agreed that yes, the work was unacceptable. So they sent Bobby-with Mike-so he could force Mike to repair his shoddy work. Well redo the trim is more like it. Then they sent another guy-Wes and a different Mike-and they have been AMAZING. Excellent work that they are taking the time to do right. I still do NOT understand why they continue to give work to the idiot Mike. I'll update with his last name if/when I find out what it is. The Wes and different Mike team are phenomenal but man do I regret letting the Idiot Mike in the house. So I guess if you want to/need to call this company make damn certain you are not getting the idiot Mike to do the work.

my mom Josephine Herndon had passed away .I called Carpenter & ford they took care of…read moreeverything.they came to Maryland and picked her up and took her to W.Virgina, they called me I dont know how many to get everything right. they are great ,they didnt seem like a busness,they were more like family.Thank you for all you did for making thing go right.I do not have one bad thing to say about them. ( from the make -up,hairand the driver you were the best) you took really good care of her .I know she enjoy her trip back. Janet Heil