Nicely maintained units, building, and grounds. Staff and residents are pleasant. Front desk staff…read moreIris is knowledgeable and on the ball. Facility design could be more senior friendly: common area seating is too low for people with mobility issues; hallways are long and dark. Maintenance guys are fantastic--prompt, patient, helpful. Administration is scattershot. Got multiple different packages of papers to sign prior to move in despite also having three face to face meetings with managers. Would have been helpful to see a checklist and timeline leading up to move in. Also would have been helpful if someone greeted resident on day one and went over his meal times, housekeeping, laundry, and bathing schedule And provided a print out of this information. Difficult to get accurate information related to health care staffing. No one seemed to know for sure the days staff nurse or geriatric doctor are onsite. No one seemed to know how the facility lending library operated in conjunction with Shorewood library.

My sister was a resident of the Timbers for almost 2 1/2 years. During that time we were pleased…read morewith the staff... Maintenance, activities ,CNA's, and the receptionists at the front desk were all very good. However, I am only giving the Timbers a one star rating because when she moved out they kept $1,000 of her security deposit. The only explanation given-Damages: replace carpet. After numerous attempts to speak to someone in charge with no one calling back, I gave up. I don't think it is right that someone on a fixed income should have to replace carpeting that just needed shampooing. Isn't there normal wear and tear after 2 1/2 years? The residents should not be responsible for decorating after they move out.

I worked in senior living for the last several years and I cannot say enough about AT Naperville…read more You can really tell they care deeply about their residents.

This is such a great facility for my mother. Staff is very caring and attentive. When my mother…read morewas not feeling well due to a new medication, Patricia went above and beyond (as she has many times) and made sure she was comfortable and able to sleep. She has developed a very caring relationship with her which I truly appreciate.

Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

We can't say enough about Riverside. The staff is just fantastic ! The facility is bright and clean…read moreand warm and inviting. The rooms are spacious and comfortable. The pricing is very fair for the industry and well worth it for the loving care that is given. I have nothing but good things to say about Dad's stay at Riverside. It's so challenging finding a place for aging parents who need more care but Riverside staff always put us at ease and we knew Dad was in great hands. Peg, Nancy, Cary, Ben, Martha and Beth Ann and all the nurses whose names I'm forgetting are just some of the great staff that have helped us during Dad's stay. And we felt they went out of their way help us how ever they could. Even Joy, with housekeeping and the maintenance fellas are extra kind and helpful. If you are looking for assisted living or memory care in the area we highly recommend Riverside.

This is a great place. We recently checked a family member in, and I was very impressed. The…read morebuilding is brand-new and well laid-out, and the staff was very friendly, professional, and helpful. Each room is large, with an attached, private bathroom. If you're shopping for an adult care facility, definitely check out Riverside.

I'm going with 5 stars even though I think Sunrise facilities are very pricey. In fact, the cost…read morewill leave ya breathless. Most people don't have insurance to cover assisted living costs, and it is not covered by Medicare. You're on your own to pay for it. I'm talking around 4K per month (in Chicago, and up to 5-6K in parts of LA) for a room, including meals and some nursing supervision. If a resident needs medication monitoring, it could be an additional thousand a month, depending on the facility. That being said, my family member vetoed the entire idea, haha. She wants to come live with me! More on that in a sec. Regarding Sunrise: I visited a few of their locations, and spoke to reps from Pacific Palisades, Hermosa, and the one in Flossmoor, a far south Chicago suburb. My elderly relative lives near the Flossmoor location. My Flossmoor contact, Debbie, geriatric care manager of this location, is extraordinary. She seems to have unlimited patience, and her knowledge & expertise are simply awesome. I cannot tell you how much she helped us, over the course of countless phone conversations. I also called the Sunrise corporate HQ at one point early on, and spoke to a customer service rep for more than an hour. I needed guidance, among other things, and I got all that and more. The manager of the Palisades location was another amazing person. He's efficient, follows up, highly skilled in his profession. It would appear that Sunrise staff are quite impressive, generally. I never once experienced rudeness or anything close to incompetence. I realize this is a business, a big one, and their job is to offer great customer care. But they went above and beyond, in our case, for which I am forever grateful. The facilities themselves are beautiful. They look like an upscale bed & breakfast, just lovely. We haven't ruled out Sunrise assisted in the long term. But for now it looks like I'll be welcoming a roommate in the near future. Do I plan to make a Yelper out of her? Just wait and see..........

My husband was a resident of assisted living in the Sunrise location in Flossmoor. The person in…read morecharge , Julia, was amazingly helpful, patient and caring! She was always there for support and to answer questions. Another lady, Lisa, worked directly with my husband. Once again, I was impressed with her enormous compassion and caring. I appreciate the job they do and the care that is shown. I thought the nursing care was extremely good! I would definitely recommend Sunrise in Flossmoor.

Very pleasant. Great meals. Studio or 1 Bedroom apartments.Beauty Shop/Barber…read moreNice place to live

When it comes to supportive living communities, you can't beat Heritage Woods of Plainfield. The…read morebuilding is well maintained, the staff is really friendly and it's a wonderful community filled with caring people who become like part of your family. Aging isn't fun for anyone but having others around that take such care of you helps you to be your very best each and every day. It's a community worth checking out if you or a loved one needs an assisted style community and can't afford the high prices of a private pay community.