This review continues my "welcome to the terrifying world of home owning" series. I received notice…read morefrom my notary (because my realtor was on vacation when all heck went down) that the bank had decided that I could not buy the house I wanted to buy with the water test as it was. I wasn't allowed to deal with the minor water issues there in my own time, they had to be dealt with in the 48hrs remaining for the purchase to go through, and so I needed to find a plumber. I called a few who were recommended but they all said they didn't have time, or were going to charge me $1500, or were outright rude on the phone. When I found the number for Roger Labonte I was at my wits end, but I got someone super helpful on the phone right away. I explained the situation, and I explained (what no other company was willing to listen to) that the water was already filtered and clean and just needed a UV filter added to an already perfectly good system. The person I spoke with said: "so you don't want to pay for anything you don't need, that makes sense, let me call our service person right now, see if they will fit you in, and make sure they know to do just what needs to be done, don't replace anything that's already in place in and functional working." I was a bit stunned by this reasonableness, and more stunned still when he called me back within minutes to tell me they would fit me in no problem. And even more stunned when it was all done and I got the bill. They could have taken advantage of my position and they didn't, and that's huge. Everyone I have spoken to at this office has been super friendly, super bilingual, you can tell by their voices their like each other and the work they do. These will be my plumbers of choice up North from now, I am super thankful to them for making a stressful process much smoother and kinder.

From the owner: À votre service depuis 1949, la Plomberie Roger Labonté est une entreprise établie depuis de trois…read moregénérations. Les six membres de la famille Labonté, soutenus par une équipe de dix employés, ont les soucis de la réalisation de vos projets à coeur. Du petit travail de maintenance aux projets complexes, vous avez la garantie d'être satisfaits et surtout, l'assurance de pouvoir compter sur nous encore longtemps.

I am not sure if I found them through Yelp or Google, however, great experience. Last minute call…read moreand they had a pickup within the hour. I highly recommend.

Tried to request they come to quote a job I needed done. I was sent on a game of phone tag that led…read morenowhere. when I called back, they hung up on me. When I finally reached someone again they were rude, telling me they already told me what to do... turns out they didn't actually listen in the first place and didn't offer the service I needed done. so, why the phone tag and lost hour?

I've lived in NDG for over 35 years and Duchesne has come to my rescue many times with fast,…read morereliable, efficient and fairly-priced plumbing services. Blocked drains, expired water heaters, inoperatvie garburators; no job is too small or too complex for Duchesne and the services are always provided with a smile. I cannot recommend them highly enough. Give them a call.

I had a sewage backlog n tub full of gross stuff in my basement bathtub stinking up the house! I…read morecalled at 10 a.m. on a Friday and by 1:30 pm they had sent a man over. I am grateful for the expedited service as well as the follow up phone call to ensure the work got done properly. Maxim was prompt, courteous, explained everything well and very COVID friendly.The price was reasonable too for the effort put in and attention to detail. This is the second time in two years that I have used their expert service (last time it was for a upstairs toilet leaking into the basement)and would recommend it to everyone I know, They saved my weekend! Thank you! Keep up the excellent work.

I have always had good,prompt service from this family enterprise. The prices are competitive. I…read morehave used them for various plumbing problems in my home and the work done has always been of very good quality. I recommend this enterprise to anyone with plumbing problems. I have never used them for heating problems, but I'm sure they are just as qualified in this area.

I called Rochon at 9:30 on Friday morning before a long weekend to try to get a new hot water…read moreheater installed. By 10 o'clock, the company called to say that somebody would be at my house before lunch. At 11:30, I received a call that he was on his way. By 1:00, job was complete. Very impressed with the service that I received and would definitely call them in the future.

Comme toujours pas la première fois et n'y la dernière, mais le plombier de chez Danny…read morePotvin....excellent services, toujours a l'heure, professionnelle et poli, et surtout bien fait leurs travail et toujours laissez les lieux très propre. Merci encore , super belle équipe

He is good until he does something bad and then your on your own. Replaced our heating coil going…read moreto the water. It worked one winter and did not for two subsequent. He admitted over the phone that they had had problems with the smart system but when it came time, he blamed everything else but the product he installed. No guarantee!!!