Alicia was very helpful and professional, she was able to answer all of my questions with…read moreknowledgeable understanding. Polite and greeted me with a smile! Great speedy service!!!!!

I had the best customer service experience with Beverly today. She was so so kind. I've been…read morebattling depression & she was kind enough to ask how I was doing plus words of encouragement. Despite the computer issues today, she still provided excellent customer service & was very patient plus called me back as promised. That meant the world to me. Kudos to Beverly!

I came to advantage financial loan, Mr .Eddy's he try to help me to do paper work, I liked he…read moretake time to explain to me everything very clearly, I understand good. Thank you Eddy, may GOD BLESS you and your family I wish you the best.. Ms.Dinh C.

From the owner: Advantage Finance Title Loans has been proudly serving Houston and the surrounding areas for over…read more17 years, making us a trusted provider of car and motorcycle title loans, including title loan buyouts. We offer flexible terms, low rates, and fast approvals, helping you get cash quickly while continuing to use your vehicle. The process is simple, convenient, and can often be completed in as little as 30 minutes, faster than most lenders. We are committed to being affordable, transparent, and customer-focused, with payments that include both principal and interest. For added convenience, we also provide online title loans across Texas, making it easy to access funds when needed.

Kim gave me an excellent service! Walked me through the whole process of getting a loan. Explained…read moreeverything with detail. Loved her attitude and will definitely recommend friends to advance America!

I'd like to receive a better service the next visit…read more We wanted to send money to Perú. And the condition ONLY CASH. I saw. Publicity about loans and I decided no to ask about for a tough service. Then, we looked for the money in a near ATM, when we came back, imagine what it was Closed for lunch time untill 1.pm thru 2pm Have a great day every customer count!!!!

Hilda Gonzalez met me at the door and walked me threw everything I needed I was in and out in a…read morehour, great customer service

This was by far the worst experience I have ever had with a loan company…read more When I first obtained my title loan, the staff was friendly and welcoming. However, after I missed one payment, their attitude completely changed. Instead of working with me or discussing a repayment plan, I was treated with rudeness, passive-aggressive behavior, and dismissed whenever I tried to communicate about my financial situation. I was simply told that the entire balance was due. What was even more frustrating was trying to retrieve my personal belongings after my vehicle was repossessed. My wallet, driver's license, credit cards, and food assistance card were locked inside my vehicle, yet I was told I couldn't retrieve them because the vehicle had "not been checked in." As a result, I went nearly two weeks without access to my identification or the ability to purchase groceries for my family. That is simply unacceptable. To make matters worse, my vehicle was repossessed on my very first day at a new job. I couldn't help but wonder how the vehicle was located so quickly, and I have asked TitleMax to explain the method used to locate it. The most disappointing part of this experience was the complete lack of compassion. I wasn't avoiding my obligation--I was actively trying to communicate and work out a solution so I could continue making payments. Instead, I felt ignored and treated as though my circumstances didn't matter. Because of this experience, I have filed a complaint with TitleMax's Corporate Office and intend to report my experience to the Better Business Bureau and other consumer protection agencies. If you're considering a title loan, understand the risks before signing. In my experience, once you fall behind, don't expect flexibility or understanding. I would strongly encourage consumers to explore every other financial option before doing business with TitleMax.

Extremely knowledgeable and professional. Their service is top notch and I highly recommend them to…read moreeveryone.

Went in to pay a toll & the girl at the counter, looked like a young beautiful Oprah (wish I could…read moreremember her name) very helpful & sweet. They did not have the Co. That sent me the toll bill in their system to take my payment & she went out of her way to help me find a location. Would have given them 5 stars, had they been able to take my payment ;)

God forbid you have an elderly parent who becomes sick while banking with this crummy institution…read more My mom had brain surgery and a stroke. I had a properly executed durable power of attorney providing me with authority to act as my mother. This bank would not even let me close the account without her identification. There is no money in the account. Make that make sense. Dealing with a life alter situation and top it off with this BS. Move all your accounts!

Great service and very helpful staff. Have all my loans thru Smart financial! I tell everyone I'm…read moreclose with to open an account because I believe in this CU.

Parking in front of the branch seem to be a smart thing to do, however I noticed a few cars having…read moredifficulties leaving and backing out. This was due to the set up of the driveway being too close to the front parking spaces. Fairly difficult to get in and out when people are driving in. Parking was a little confusing on the side of the branch as well. The lines obviously showed two rows of parking, however every single car I saw doubled park on the front and back of the parking spots. The parking lines were clear as day, so I was not sure how it was okay to park the way they did. Regardless, I came on a Wednesday afternoon around my lunch time and there was a line. However, the line and wait was painless to say the least, and I was assisted by a teller name Cristal. She was nice and pleasant to work with. I just needed to deposit my check, and she quickly assisted me while letting me know that the app does allow you to take a photo of the front and back of a check to make a quick deposit. Rather than coming to a branch and having to find parking, this is a great alternative way to get your money without the hassle. Such a great tip and I will definitely take that advice! Great customer service!

Worst service ever! Unfriendly, only greet certain customers. Waited for persons banker service for…read more30 mins only to receive a txt saying they're running behind and can't help me today. What a waist!!

Horrible customer service everytime i come here. Only two account managers available and one of…read moretheir computer's internet is down while the other is helping open a business account so the wait will be over an hour. I asked if we will have priority in line once we return and they said no if we leave we will have to wait back in line. I've already waited over 30 minutes and have other things to do. You'd think with the tax dollars we gave chase they'd have upgraded their crappy computers from the 90's instead of filling their exec's pockets.

Just needed to make a deposit into a friend's account. Nice…read morefacility, easy parking, helpful staff, in and out in just a couple of minutes.